Instructions / Assembly

4
SNOW JOE
®
+ SUN JOE
®
CUSTOMER PROMISE
GENERAL CONDITIONS:
Snow Joe
®
+ Sun Joe
®
operating under Snow Joe
®
,LLCwarrants
this new product to the original purchaser for two years against
defects in material or workmanship when used for normal
residentialpurposes.Ifareplacementpartorproductisneeded,
it will be sent free of charge to the original purchaser except as
noted below.
The duration of this warranty applies only if the product is put
to personal use around the household. If the product is put to
anybusiness,commercialorindustrialuseorisrentedorleased,
then the duration of this warranty is 90 days from the date of
original purchase. It is the owner’s responsibility to correctly
perform all maintenance and minor adjustments explained in
the owner’s manual.
HOW TO OBTAIN YOUR REPLACEMENT PART OR PRODUCT:
To obtain a replacement part or product, please visit
snowjoe.com/help or email us at [e-mail] for
instructions. Please be sure to register your unit beforehand to
speed up this process. Failure to register your product purchase
will not diminish your warranty rights. Certain products may
requireaserialnumber,typicallyfoundonthedecalaxedtothe
housing or guard of your product. All products require a valid proof
of purchase.
EXCLUSIONS:
• Wearing parts like belts, augers, chains and tines are
not covered under this warranty. Wearing parts can be
purchased at snowjoe.com or by calling 1-866-SNOWJOE
(1-866-766-9563).
• Batteries are covered in full for 90-days from the date of
purchase.
Snow Joe
®
+ Sun Joe
®
may from time to time change the design
of its products. Nothing contained in this warranty shall be
construed as obligating Snow Joe
®
+ Sun Joe
®
to incorporate
suchdesignchangesintopreviouslymanufacturedproducts,nor
shall such changes be construed as an admission that previous
designs were defective.
This warranty is intended to cover product defects only.
Snow Joe
®
, LLC is not liable for indirect, incidental or
consequential damages in connection with the use or misuse of
the Snow Joe
®
+ Sun Joe
®
products covered by this warranty.
This warranty does not cover any cost or expense incurred
by the purchaser in providing substitute equipment or service
during reasonable periods of malfunction or non-use of this
product while waiting for a replacement part or unit under this
warranty. Some states do not allow exclusions of incidental or
consequential damages so the above exclusions may not apply
inallstates. This warranty maygiveyou specic legal rightsin
your state.
HOW TO REACH US:
We’re here to help Monday through Friday from 9AM to 6PM EST.
You can reach us at 1-866-SNOWJOE (1-866-766-9563),online
at snowjoe.com, via email at [e-mail] or tweet us
@snowjoe.
EXPORTS:
Customers who have purchased Snow Joe
®
+ Sun Joe
®
products exported from the United States and Canada should
contact their Snow Joe
®
+ Sun Joe
®
distributor (dealer) to obtain
information applicable toyour country, provinceor state. If for
any reason, you are not satisedwith the distributor’sservice,
or if you have diculty obtaining warranty information, contact
your Snow Joe
®
+ Sun Joe
®
seller.Ifintheeventyoureortsare
unsatisfactory,pleasereachouttousdirectly.
ABOVE ALL ELSE, Snow Joe
®
+ Sun Joe
®
 are dedicated to you, ourcustomer. We strive to make your experience as
pleasant as possible.Unfortunately, there are times whena product does notwork or breaks under normaloperating
conditions. We think it’s important that you know what you can expect from us. That’s why we created the Snow Joe
®
+
Sun Joe
®
promise.
OUR PROMISE: Snow Joe
®
+ Sun Joe
®
warrant new products for two years from the date of purchase. If your product
doesnotwork,orthere’sanissuewithaspecicpart,wewillxthisbyeithersendingyouafreereplacementpartorby
sendingyouanewor comparableproductatnocharge.How coolisthat!Beforeyouknowit, you’llbebackinaction
cutting,sawing,mowing,washingand…?