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Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: Trademark notice DViT, kapp, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries.
Important information WARNING l Your SMART product includes instructions for installation on metal and wood stud walls and certain masonry wall types only. A SMART hardware kit is available for these types of installation (Part No. 1024563). In the event that you need to install your SMART product on reinforced concrete walls, walls with plaster lath finishing or other types of walls, refer to your local building authority for instructions, recommendations and safe work practices.
Contents Important information i Chapter 1: Welcome 1 About your SMART kapp 42" capture board About your SMART kapp 84" capture board About this guide Supported browsers Other documentation and resources Chapter 2: Using your capture board Writing on your capture board Connecting your mobile device to your capture board Sharing and saving your notes Accessing capture board diagnostic information Chapter 3: Using a premium subscription Upgrading to a premium subscription Setting premium subscription shar
Chapter 1 Welcome About your SMART kapp 42" capture board Capture board Dry erase markers and eraser Mounting bracket and hardware SMART kapp app About your SMART kapp 84" capture board Capture board Dry erase markers and eraser Mounting bracket and hardware SMART kapp app About this guide Supported browsers Mobile devices Android devices Apple devices Desktop Other documentation and resources Specifications Installation instructions Tutorial and Help Training Frequently asked questions Support center and
CHAPTER 1 WELCOME About your SMART kapp 42" capture board The SMART kapp 42" capture board enables you to collaborate with others in a simple but powerful way. Write and draw on the capture board like you would a regular dry erase board. You can then connect a Bluetooth®-enabled mobile device to the capture board by scanning a Quick Response (QR) code or by tapping the Near Field Communication (NFC) tag.
CHAPTER 1 WELCOME The capture board includes holders for one marker and the eraser as well as a storage area (on the back of the capture board) for the other two markers. Mounting bracket and hardware You can mount your capture board on a wall using the supplied mounting bracket and hardware. Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm mounting bracket.
CHAPTER 1 WELCOME l Mounting bracket and hardware l SMART kapp app Capture board The capture board features SMART’s proprietary DViT technology on a 84" (213 cm) writing surface. DViT technology captures the notes you make on the capture board using the dry erase markers and eraser. The capture board’s Bluetooth 4.0 wireless technology (for Apple mobile devices) or Bluetooth 2.
CHAPTER 1 WELCOME About this guide This guide explains how to use your capture board. It includes the following information: l How to use your capture board and the SMART kapp app l How to maintain your capture board for years of use l How to troubleshoot issues with your capture board This guide is intended for individuals who use and maintain capture boards. Other documentation and resources are available for individuals who install capture boards.
CHAPTER 1 WELCOME The SMART kapp 84" capture board specifications (smarttech.com/kb/170868) define the capture board’s dimensions, weight, recommended operating and storage temperatures, power specifications and other important information. Installation instructions Your capture board comes with installation instructions that explain how to mount the capture board using the supplied mounting bracket and hardware.
CHAPTER 1 WELCOME Support center and knowledge base The Support center (smarttech.com/support) includes documentation and a knowledge base that you can refer to when performing maintenance on your capture board or troubleshooting issues with your capture board. 7 smarttech.
Chapter 2 Using your capture board Writing on your capture board Connecting your mobile device to your capture board About QR codes and NFC Installing the app and starting it for the first time Connecting your mobile device using the app Viewing notes on your mobile device Disconnecting your mobile device Sharing and saving your notes Sharing your notes Saving snapshots of your notes using the app Saving snapshots Viewing and changing the order of snapshots Exporting snapshots Deleting snapshots Saving sna
CHAPTER 2 USING YOUR CAPTURE BOARD Step Description Reference Sharing and saving your notes Page 16 Writing on your capture board You can write and erase notes on your capture board like you do on a traditional dry erase board. l Use the markers provided with your capture board to write or draw. l Use the eraser provided with your capture board to erase notes. l Ensure your hands, arms and any loose clothing don’t touch your capture board’s surface as you write or erase notes.
CHAPTER 2 USING YOUR CAPTURE BOARD Device type Android Requirements l l Android 4.1 (Jelly Bean) or later operating system 50 MB of storage (internal or SD card) l 1024 MB of RAM l 720p or better screen resolution l Bluetooth 2.
CHAPTER 2 USING YOUR CAPTURE BOARD l NFC is a wireless technology that enables you to connect your mobile device and another device, such as your capture board, by holding your mobile device a short distance from (or “tapping”) the other device. NOTE Currently, you are unable to connect the capture board to an iPhone 6 using the mobile device’s NFC support. TIP Refer to your mobile device’s documentation for the location of its NFC radio.
CHAPTER 2 USING YOUR CAPTURE BOARD 2. Use the swipe gestures to progress through the screens of the tutorial. Previous screen Next screen 3. Press Close when you have completed the tutorial. The app home screen appears. TIP If you want to view the tutorial again, press Settings on the app home screen and then press Tutorial. Connecting your mobile device using the app After you install the SMART kapp app, you can use it to connect your mobile device to your capture board by QR code or by NFC.
CHAPTER 2 USING YOUR CAPTURE BOARD 2. Hold your mobile device’s rear-facing camera still over your capture board’s QR code so that the QR code appears in the center of the app screen. The app connects your mobile device to your capture board. NOTE If the app doesn’t connect your mobile device to your capture board, move your mobile device closer to or further away from the capture board so that the app can capture the QR code. To connect your mobile device by NFC 1.
CHAPTER 2 USING YOUR CAPTURE BOARD By default, your mobile device displays your capture board’s entire writing surface. You can zoom in, zoom out and pan using gestures: Zoom in Zoom out NOTE As you zoom in or out, grid lines appear on the writing surface to indicate the level of magnification. Disconnecting your mobile device Your mobile device disconnects from your capture board automatically in the following situations: l You close the app.
CHAPTER 2 USING YOUR CAPTURE BOARD NOTE When you connect an Android mobile device to your capture board, an icon appears in the notification area. This icon indicates when the mobile device is connected to your capture board: Connected Disconnected Sharing and saving your notes Unlike a traditional whiteboard, your capture board enables you to share your notes with others and save them for later reference.
CHAPTER 2 USING YOUR CAPTURE BOARD To share your notes 1. Connect your mobile device to your capture board (see Connecting your mobile device using the app on page 13). 2. Press Invite > Send Link. 3. Select the app you want to use to send the invitation. 4. Use the selected app to send the invitation. Saving snapshots of your notes using the app As you write notes on your capture board, you might want to save snapshots on occasion to capture how your notes change during your note-taking session.
CHAPTER 2 USING YOUR CAPTURE BOARD Viewing and changing the order of snapshots To view snapshots in the current session 1. Save one or more snapshots in the current session (see Saving snapshots on the previous page). 2. Press Library . The session’s snapshot library appears. 3. Press a snapshot’s thumbnail image to view it. TIP You can use the zoom in, zoom out and pan gestures when viewing the snapshot (see Viewing notes on your mobile device on page 14). To view snapshots in previous sessions 1.
CHAPTER 2 USING YOUR CAPTURE BOARD 3. Press a session’s row to view the snapshots saved for that session. The session’s snapshot gallery appears. 4. Drag a snapshot’s thumbnail to change its order. Exporting snapshots To export a snapshot 1. View the snapshot you want to export (see Viewing and changing the order of snapshots on the previous page). 2. If you’re using an Apple mobile device, press Export , and then select Save to Camera Roll or Share as PDF.
CHAPTER 2 USING YOUR CAPTURE BOARD 2. Press Library . The Library screen appears. 3. Press a session’s row to view the snapshots saved for that session. The session’s snapshot gallery appears. 4. If you’re using an Apple mobile device, press Export . OR If you’re using an Android mobile device, press Menu , and then select Share as PDF. 5. Select the app you want to use to export the snapshots. 6. Use the selected app to export the snapshots.
CHAPTER 2 USING YOUR CAPTURE BOARD 3. If you’re using an Apple mobile device, press Edit. OR If you’re using an Android mobile device, press Menu , and then select Select. 4. Select the session you want to delete. 5. Press Delete , and then press OK. Saving snapshots of your notes to a USB drive If you don’t have access to a mobile device or would prefer to save snapshots of your notes using another means, you can save PDF snapshots to a FAT-formatted USB drive. To save a snapshot 1.
CHAPTER 2 USING YOUR CAPTURE BOARD Tap Menu > Settings > Advanced > Diagnostic Information. The diagnostic information appears. 22 smarttech.
Chapter 3 Using a premium subscription Upgrading to a premium subscription Setting premium subscription sharing preferences Link Security Actions Cancelling your premium subscription Cancelling your subscription in the App Store Cancelling your subscription in Google Play store 23 24 24 24 25 25 25 26 When you upgrade to a premium subscription, you can: l Share your session with up to 250 viewers l Protect your sharing session with a password l Assign a static link to your session and share the stat
CHAPTER 3 USING A PREMIUM SUBSCRIPTION 3. Press Monthly $1.99 or Yearly $19.99. NOTE Prices might vary by region. If using iOS, enter your password for the App Store. If using Android, enter your password for Google Play store. You receive an email receipt with details of your purchase. Setting premium subscription sharing preferences In Settings, you can set premium subscription sharing preferences. Link You can select a static link or a dynamic link.
CHAPTER 3 USING A PREMIUM SUBSCRIPTION Actions If you’ve selected Static Link, the option to send the link appears. To send the link 1. Select Static Link. 2. Press Send Link. The Send Link dialog box appears. 3. Select a method to send the link. Cancelling your premium subscription IMPORTANT l Uninstalling the app does not automatically stop the subscription. You must cancel your subscription to end your subscription.
CHAPTER 3 USING A PREMIUM SUBSCRIPTION 6. Tap the SMART kapp app, then tap the subscription category. 7. To cancel your subscription, tap to turn Auto-Renewal off . Cancelling your subscription in Google Play store To cancel your subscription 1. Go to wallet.google.com and sign in. 2. Click More > Subscriptions > Cancel subscription. 26 smarttech.
Chapter 4 Maintaining your capture board Cleaning your capture board Cleaning your capture board Cleaning the reflective bezels and corner sensors Cleaning your eraser Transporting your capture board Replacing the markers and eraser 27 28 28 29 29 29 This chapter explains how to maintain your capture board for years of use. Cleaning your capture board With proper care, your capture board will provide years of trouble-free service.
CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD Cleaning your capture board CAUTION l Disconnect your capture board from power before cleaning it. l Do not spray cleaner directly onto the capture board’s writing surface, perimeter reflective tape or sensors. Ink left on the capture board’s writing surface for a long period of time might be harder to clean off. To remove dry erase ink residue, follow the instructions below. To clean your capture board 1.
CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD To clean the reflective bezels and corner sensors—Method 2 1. Spray a small amount of water or cleaner onto a clean lint-free cloth or paper towel. IMPORTANT o Acceptable cleaners include water, Windex glass cleaner and isopropyl alcohol. o Starting at the corners, wipe inwards to avoid wiping dry erase residue and dust onto the corner sensors 2. Using a clean, moistened lint-free cloth, gently wipe the corner sensors at the bottom of the capture board.
CHAPTER 4 MAINTAINING YOUR CAPTURE BOARD If you misplace the markers or if they run dry, you can replace them with third-party dry erase markers.
Chapter 5 Troubleshooting your capture board Resolving hardware issues using the indicator lights Resolving app issues 31 33 This chapter explains how to troubleshoot common issues with your capture board and the SMART kapp app. Resolving hardware issues using the indicator lights Your SMART kapp 42" capture board includes four indicator lights in the bottom-right corner. Your SMART kapp 84" capture board includes four indicator lights on the pen ledge.
CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD When the capture board is ready for use, you can refer to these indicator lights to identify the status of the capture board and diagnose common issues. Light Situation Troubleshooting (if required) Status Off Your capture board isn’t receiving power. l l On Your capture board is receiving power and is working properly. Flashing (after startup) Your capture board is receiving power but isn’t working properly.
CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD Light Situation Troubleshooting (if required) On Your capture board is connected to a USB drive. Flashing red Your capture board is unable to save snapshots of your notes to the connected USB drive because the USB drive is full, is not FAT formatted or there’s another problem with it. Disconnect the USB drive, and then connect a different USB drive (see Saving snapshots of your notes to a USB drive on page 21).
CHAPTER 5 TROUBLESHOOTING YOUR CAPTURE BOARD Situation When you write on the capture board, your writing doesn’t appear in the SMART kapp app, or extra lines or other visual noise appear in the SMART kapp app. Troubleshooting l l l l l There’s another issue not documented in this guide. 34 smarttech.com/kb/170769 Ensure the capture board’s cameras and bezel are clean (see Cleaning your capture board on page 27). Ensure there aren’t any objects in the bezel.
Appendix A Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix B Industry Canada statement This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence.
Appendix C Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) Electrical and electronic equipment contain substances that can be harmful to the environment and to human health.
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