User's Manual

Troubleshooting 149
Cannot add the
access point to
the network
• The access point is not in a receptive state. If
its configuration has been corrupted, reset
the access point to the original settings. You
will need to repeat the Access Point
procedure and add all the cradles to the
network again.
The Access Point
did not update
successfully.
• Call TI Support and Service for help.
Device is
incorrectly
configured
This cradle has
been located, but
one or more
configuration
parameters are
set incorrectly.
• Repeat the Add cradles procedure to
reconfigure this cradle.
• Remove the cradle and then add it back into
the network.
The device did
not respond
The cradle was
previously added
to the classroom
network, but was
not located at this
time.
•Click
View > Refresh or click .
• The cradle is too far away from the access
point. Try to keep the cradles within 70 feet
of the access point.
• If you changed the channel, try removing all
the cradles and then adding all the cradles
back into the network.
Problem or
message
Possible causes or solutions
TI-Navigator_Help_PRINT.book Page 149 Tuesday, January 26, 2010 10:29 AM