User's Manual

146 Troubleshooting
Handheld error messages
Invalid Password In the Add Student dialog box,
you either did not enter a
password or you did not meet
the password requirements.
Passwords must contain 3 to 12
letters and/or numbers.
No Classes Selected You do not have any classes
selected for the student you are
creating or editing.
Error message Possible causes or solutions
Communication
failed
Check the connection
• The handheld is not
connected to the wireless
cradle. Check the
connections to the
handheld, then try again.
•
(Student point of view only) The
teacher hasn’t started the
TI-Nspire
™ Navigator™
system on his or her
computer. Wait until the
teacher starts the TI-Nspire™
Navigator
™ system and the
class, then try again.
Class not started
(Student point of view only) The
teacher hasn’t started the class in
the TI-Nspire™ Navigator™
system. Wait until the teacher
starts the class and try again.
Error message Possible causes or solutions
TI-Navigator_Help_PRINT.book Page 146 Tuesday, January 26, 2010 10:29 AM