User's Manual

Troubleshooting 141
• The students’ TI-Nspire™ handheld is disconnected from the wireless
cradle.
Why can’t I send poll results to my students?
There are a couple of reasons why you might not be able to send a poll:
• You cannot send poll results to your students because you have not
stopped the current poll. You must stop the current poll to send poll
results.
• The poll is an Open Response poll. You cannot send the results of an
Open Response poll to your students.
What happens when I choose "Update Portfolio"?
All of the quick polls you conduct and update in Portfolio in a class
session will update the score as one assessment.
Why did the open poll on my computer close?
The open poll may have closed because you started a new poll from your
handheld. If you start a new poll on your handheld, the open poll on the
computer closes and the new one you sent from your handheld opens.
The Screen Capture tool
Can I capture screens from my own handheld?
Yes. You can capture screens from your handheld as well as from the
students’ handhelds.
Can I capture the screens of students who aren’t currently
logged in?
Yes. Students are included in a screen capture if they have logged in at
least once during the class session, even if they are not currently logged
in.
Why is there a yellow outline around a captured screen?
The yellow outline indicates that the screen did not refresh.
Why is there a yellow screen with the words
“Communication Error” in it?
This indicates that the TI-Nspire™ Navigator™ software cannot find the
student on the network. The student’s handheld may have become
disconnected from the wireless cradle.
Students
Why can’t I see a student’s icon?
Another students’ icon may be on top of the icon you are trying to find.
TI-Navigator_Help_PRINT.book Page 141 Tuesday, January 26, 2010 10:29 AM