Datasheet

Appendix E www.ti.com
Table 2. Error Code Definitions (continued)
Error Code Error # Description Most Probable Cause Possible Action
ERR_USB_ACQUIRE 5043 EV2x00 is locked by Attempting to do multiple
another thread transactions possibly from
different windows in
background at the same time.
Could also be a software
problem. Stop scanning in
SBS.
NVALID_FILENAME 65537 Check File Name for Rom File
and Log File
DEVICE_VERSION_MISMATCH 65538 Incompatible Check Connections. Verify
device/version version compatibility between
bqMTester software and
Module under Test.
RETURN_TO_ROM_FAILED 65539 Gas gauge could not be Hardware incompatibility Check Connections. Verify
put in Rom mode version compatibility between
bqMTester software and
Module under Test.
RUNGG_FAILED 65541 Gas gauge could not exit Hardware incompatibility Check Connections. Verify
ROM mode version compatibility between
bqMTester software and
Module under Test.
WRITEFLASH_GG_FAILED 65542 Writing to flash failed Data Flash Failure Module Repair
CALIBRATE_FAILED 65543 Calibration failed Module hardware failure or Module Repair or Check
Configuration failure Testing Configuration Settings
POST_CAL_CHECKS_FAILED 65544 Post calibration checks Module hardware failure or Module Repair or Check
failed Configuration failure Testing Configuration Settings
WRITESERIAL_FAILED 65545 Write serial number failed Data Flash Failure Module Repair/Retry Test
WRITECAL2DF_FAILED 65547 Fail to write the calibration Data Flash Failure Possible Module Repair/Retry Test
result to data flash
ERR_UNEXPECTED 65552 Unexpected Software does not know how
value/response to handle this
ERR_FILE 65553 Error opening/processing Wrong File location settings. Check all File location settings
File in bqMTester Software
ERR_NOT_IN_ROM 65554 GG not in ROM mode Gas gauge could not be put in Check Connections. Verify
when expected - ROM version compatibility between
communication failure? bqMTester softare and Module
under Test.
ERR_ENTER_CALMODE 65555 Cannot put GG in Cal Gas gauge could not be put in Check Connections. Verify
mode Calibration mode version compatibility between
bqMTester softare and Module
under Test.
ERR_CUSTOM_FUNC 65556 User defined function
returned error
BAD_FILE_FORMAT 65557 Header bad or format bad Bad image file format
ERR_WRITE_MFG_DATA 65558 Failed to write Data Flash Failure Module Repair/Retry Test
manufacturer data
ERR_READ_DEV_VER 65559 Communication error Hardware incompatibility Check Connections. Verify
reading device version version compatibility between
bqMTester softare and Module
under Test.
CAL_VOLT_LESSTHANZERO 65600 Calibration voltage must On screen values incorrect Verify VTI and Configuration
be greater than 0 Settings
CAL_TEMP_LESSTHANZERO 65601 Calibration current must be On screen values incorrect Verify VTI and Configuration
greater than 0 Settings
CAL_CURR_LESSTHANZERO 65602 Calibration current must be On screen values incorrect Verify VTI and Configuration
greater than 0 Settings
WRITEFLASH_ROM_FAILED 65560 Failed to write flash while
in ROM mode
SENSE_RES_CAL_HIGH 65570 Sense resistor value too Sensor Resistor Hardware Verify Sense Resistor Value,
high in post cal checks Failure, Connection Problem, check current supply
Setting Problem, or HPA169 connections, and verify VTI and
Power Supply Problem Configuration Settings. Try
increasing tolerances if possible
40
Error Code Definitions SLUU397A– February 2011– Revised May 2011
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