Installation Manual

Table Of Contents
Chapter 5: Configuration with web interface
98-169085-B Support features 76
3. Select Download report.
4. Choose a location for the file and save it.
To update software
To update the software in the EXPLORER 323 using the web interface, do as follows:
1. Download the new software
1
or acquire the software from Cobham SATCOM and save it
on your computer.
2. Open the web interface and enter the Control panel
.
3. Click Support > Update software.
4. Click Update software...
5. Browse to the new software version and click Open. The software file has the extension
“.tiif”.
6. The terminal restarts and completes the software update.
You can check the software version under Control panel > Support > About.
To reset the administrator password
If you have forgotten the administrator password, do as follows:
1. Contact your supplier for a reset code.
Report the serial number and IMEI number of the terminal.
You can find the serial number and the IMEI number under Control panel > Support >
About.
2. After receiving the reset code from your supplier, select Reset password from the
Support page.
3. Type in the reset code obtained from your supplier and click Reset.
4. The password is reset to admin.
1. You can download the software from the “Cobham SYNC Partner Portal at
www.cobham.com/satcom
, select Cobham SYNC Partner Portal > Downloads. Locate
the EXPLORER 323 software.
Note
The update procedure takes some minutes to complete. If the installation
process has not yet been completed, the Status LED flashes blue during the
software update.
Note
If you have physical access to the EXPLORER 323, you can also use the Reset button.
For details, see Reset button on page 103.