Installation Manual
Table Of Contents
- Safety summary
- About this manual
- Introduction to EXPLORER 323
- To install the system
- To get started
- Before you start
- To switch on the EXPLORER 323
- To connect to the LAN interface
- To connect your WLAN-enabled device
- The EXPLORER Connect app
- To access the web interface
- To enter the SIM PIN for the terminal
- To register with the BGAN network
- Mounting calibration
- To start and stop data connections
- To make phone calls over BGAN
- To use the EXPLORER 323
- Configuration with web interface
- The web interface
- To control data connections from web interface
- To set up your data connection packages
- Multiple data connections
- Status information
- The Control panel
- To use the logs
- Terminal settings
- To set up the interfaces
- To manage VoIP phones or smartphones (Not M2M)
- Advanced LAN
- To manage connected devices (Traffic control)
- To set up tracking and location reporting
- Support features
- Advanced settings
- Passwords
- To set up user permissions
- To restore factory settings
- SIM PIN for BGAN
- To save or load a configuration
- Connection watchdog (Link monitoring)
- Terminal watchdog
- Data limits
- Call charges
- Remote management
- Remote control of tracking
- Power save
- To configure data connection types and filters
- Help desk
- Reset button
- Security
- To enter the SIM PIN in the web interface
- Maintenance and troubleshooting
- Specifications
- Command reference
- Conformity
- Glossary
- Index
Chapter 3: To get started
98-169085-B To register with the BGAN network 22
When the PIN is accepted, the web interface opens the Dashboard and is ready for use. If
the PIN is not accepted, see the next section Wrong PIN.
For further information on the web interface refer to To use the web interface on page 45.
Wrong PIN
You have 3 attempts to enter the PIN in the web interface, before you are asked to enter the
PUK (Pin Unblocking Key). The PUK is supplied with your SIM card.
Enter the PUK followed by a new PIN of your own choice. The PIN must be 4 to 8 digits long.
If you enter a wrong PUK 10 times, the SIM card will no longer be functional, and you have to
contact your Airtime Provider for a new SIM card.
To register with the BGAN network
When the SIM PIN is accepted by the terminal, the EXPLORER 323 System automatically starts
the registration procedure on the BGAN network.
To monitor the registration procedure, connect a computer, access the internal web interface
of the terminal and watch the Terminal status field.
The normal startup procedure is shown as follows:
1. Searching. The terminal has instructed the antenna to search for the BGAN signal.
2. Registering. The terminal is attempting to register with the Satellite Access Station (SAS).
3. Ready. The terminal has registered and attached to the SAS and is ready to accept a
service request (a call or a data session).
Note that the registration procedure may take several minutes.
The Terminal status in the web interface also shows the status during and after registration.
When the system is ready, the Antenna status field shows Tracking or Pointed and the
Status field shows Ready (unless a call or data session is active).
Note
The terminal must have free line of sight to the satellite.
Important
The terminal may not be able to stay locked to the satellite signal if the vehicle
moves very slowly, especially if it turns or goes backwards at a very slow pace.
When the vehicle moves normally, the antenna status will show Tracking, but
when it stops or moves very slowly it enters a different state and the status
shows Pointed. In the Pointed state, the terminal assumes that it is stationary
and not moving. As the vehicle picks up speed it will find the satellite signal and
eventually show Tracking again.
Note
The EXPLORER 323 needs information on its mounting orientation in relation to the
vehicle. To obtain or verify this information it runs a calibration or validation process
when moving after restart. For details, see the next section, Mounting calibration.