Installation Manual
Table Of Contents
- Safety summary
- About this manual
- Introduction to EXPLORER 323
- To install the system
- To get started
- Before you start
- To switch on the EXPLORER 323
- To connect to the LAN interface
- To connect your WLAN-enabled device
- The EXPLORER Connect app
- To access the web interface
- To enter the SIM PIN for the terminal
- To register with the BGAN network
- Mounting calibration
- To start and stop data connections
- To make phone calls over BGAN
- To use the EXPLORER 323
- Configuration with web interface
- The web interface
- To control data connections from web interface
- To set up your data connection packages
- Multiple data connections
- Status information
- The Control panel
- To use the logs
- Terminal settings
- To set up the interfaces
- To manage VoIP phones or smartphones (Not M2M)
- Advanced LAN
- To manage connected devices (Traffic control)
- To set up tracking and location reporting
- Support features
- Advanced settings
- Passwords
- To set up user permissions
- To restore factory settings
- SIM PIN for BGAN
- To save or load a configuration
- Connection watchdog (Link monitoring)
- Terminal watchdog
- Data limits
- Call charges
- Remote management
- Remote control of tracking
- Power save
- To configure data connection types and filters
- Help desk
- Reset button
- Security
- To enter the SIM PIN in the web interface
- Maintenance and troubleshooting
- Specifications
- Command reference
- Conformity
- Glossary
- Index
Chapter 6: Maintenance and troubleshooting
98-169085-B Software update 102
If you have selected Deferred update (_IGETFW=0), you have to use the command
_IUPDFW followed by the file name when you want the terminal to upgrade the
software.
4. If you have selected Immediate update (_IGETFW=1), the terminal updates the system,
reboots, installs the update and verifies the online connection.
5. When the software upgrade is successfully completed you get an AT or SMS command
response with the message Complete.
Example:_IUPDFW: 0, Complete
For information on software update with the web interface, see the next section.
To update software locally with the web interface
To update the software in the EXPLORER 323, do as follows:
1. Download the new software
1
or acquire the software from Cobham SATCOM and save it
to your computer.
2. Connect your computer to the EXPLORER 323.
3. Open the web interface in your browser.
For details on how to access the web interface, see To access and navigate the web
interface on page 44.
4. Click
(Control panel) at the bottom of the page.
5. Click Support > Update software.
6. Click Update software...
7. Browse to the new software version and click Open. The file has the extension “.tiif”.
8. The EXPLORER 323 now restarts and completes the software update.
You can check the software version under Control panel > Support > About.
1. You can download the software from the “Cobham SYNC Partner Portal” at
www.cobham.com/satcom, select Cobham SYNC Partner Portal > Downloads. Locate
the EXPLORER 323 software.
Note
Connect to the LAN interface of the EXPLORER 323. Depending on your system
configuration, you may have to connect through a switch.
Note
The update procedure takes a couple of minutes.