Installation Manual
Table Of Contents
- Safety summary
- About this manual
- Introduction to EXPLORER 323
- To install the system
- To get started
- Before you start
- To switch on the EXPLORER 323
- To connect to the LAN interface
- To connect your WLAN-enabled device
- The EXPLORER Connect app
- To access the web interface
- To enter the SIM PIN for the terminal
- To register with the BGAN network
- Mounting calibration
- To start and stop data connections
- To make phone calls over BGAN
- To use the EXPLORER 323
- Configuration with web interface
- The web interface
- To control data connections from web interface
- To set up your data connection packages
- Multiple data connections
- Status information
- The Control panel
- To use the logs
- Terminal settings
- To set up the interfaces
- To manage VoIP phones or smartphones (Not M2M)
- Advanced LAN
- To manage connected devices (Traffic control)
- To set up tracking and location reporting
- Support features
- Advanced settings
- Passwords
- To set up user permissions
- To restore factory settings
- SIM PIN for BGAN
- To save or load a configuration
- Connection watchdog (Link monitoring)
- Terminal watchdog
- Data limits
- Call charges
- Remote management
- Remote control of tracking
- Power save
- To configure data connection types and filters
- Help desk
- Reset button
- Security
- To enter the SIM PIN in the web interface
- Maintenance and troubleshooting
- Specifications
- Command reference
- Conformity
- Glossary
- Index
Chapter 6: Maintenance and troubleshooting
98-169085-B Software update 101
Software update
Remote software update
You can initiate a remote software upgrade with an AT command, either from the command
interface or encapsulated in an SMS (ATCO command).
_IGETFW tells the terminal to get software from an FTP server and either upgrade the
terminal software or download the software file to the terminal for later upgrade.
_IUPDFW tells the terminal to upgrade its software to the downloaded file.
For syntax and parameters, see ATCO commands on page 126.
To upgrade the software
If you have an M2M subscription, the EXPLORER 323 software should be available from the
Inmarsat FTP server. If not, download the new software
1
or acquire the software from Cobham
SATCOM and place it on your FTP server.
1. To access the EXPLORER 323, use one of the following:
• a computer connected to the Internet, see To access the terminal using AT commands
on page 33, or
• equipment capable of sending and receiving SMS messages, see Remote access with
SMS on page 37.
Note that you need a password for both access methods. For AT commands, use the
AT_ICLCK command with the admin password, for SMS, use the remote SMS password.
2. Use the command _IGETFW to initiate the software download (and maybe upgrade)
from the specified FTP server. If you are using default APN and default FTP server these
can be left out.
Example: AT_IGETFW=1
In this example, the terminal will get the software from the default FTP server via the
default APN and download and then upgrade the software in the terminal.
3. The terminal prepares for software update, connects to the specified FTP server and
downloads the software image.
Note
FTP server: With M2M subscription you can use Inmarsat’s M2M FUP server (default
FTP server for software upgrade). This is not available for Non-M2M subscriptions.
1. You can download the software from the “Cobham SYNC Partner Portal” at
www.cobham.com/satcom, select Cobham SYNC Partner Portal > Downloads. Locate
the EXPLORER 323 software.
Note
The Inmarsat FTP server for firmware upgrade is only available with M2M
subscription. If you have a non-M2M subscription you must specify a third party
FTP server for the software upgrade.