EXPLORER 323 User & Installation Manual Cobham Public
Document number: 98-169085-B Release date: 5 March 2020 Disclaimer Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated.
Safety summary 1 The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements. Intended use The EXPLORER 323 terminal is intended for land vehicular use.
Magnetic Mount Solution WARNING! Do not place your fingers underneath the terminal when placing the terminal on the vehicle! The magnetic force is very powerful and your fingers may be hurt if they are caught between the terminal and the mounting surface. Under normal driving circumstances the magnetic force of the Magnetic Mount Solution for the terminal should be sufficient to hold the terminal.
About this manual 2 Intended readers This manual is a user manual for the EXPLORER 323. The manual is intended for anyone who is using or intends to use the EXPLORER 323. No specific skills are required to operate the EXPLORER 323. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 323 according to the guidelines in this manual.
Typography In this manual, typography is used as indicated below: Bold is used for the following purposes: • To emphasize words. Example: “Do not touch the terminal during transmission”. • To indicate what the user should select in the user interface. Example: “Select Terminal settings”. Italic is used to emphasize the paragraph title in cross-references. Example: “For further information, see Connecting Cables on page...”.
Table of contents Chapter 1 Introduction to EXPLORER 323 General description ................................................................................................................... 1 Applications ................................................................................................................................... 2 Standard features ...................................................................................................................... 2 Part numbers .................
Table of contents To control data connections ............................................................................................30 Power mode functions .........................................................................................................34 To access the terminal from a remote location ...................................................37 To make phone calls over BGAN (not M2M version) .......................................40 Tracking and location reporting ...................
Table of contents Appendix A Specifications EXPLORER 323 terminal ....................................................................................................112 Outline dimensions ..............................................................................................................116 Satellite coverage .................................................................................................................117 Appendix B Command reference Overview of M2M AT and SMS commands ......
Chapter 1 Introduction to EXPLORER 323 1 General description EXPLORER 323 is a small and compact land-vehicular terminal that provides simultaneous highspeed data and voice communication via satellite through the BGAN (Broadband Global Area Network). You can access the terminal through an Ethernet connection or through a WLAN (Wi-Fi) connection. All parts are contained in a standalone unit that is roof-mounted on a vehicle.
Chapter 1: Introduction to EXPLORER 323 Applications Examples of applications for EXPLORER 323: • PTT (Push To Talk) • BGAN M2M (Machine-to-Machine) • Internet browsing • E-mail • Phone services • File transfers • VPN (Virtual Private Network) access to corporate servers Standard features EXPLORER 323 offers the following features: Compact standalone class 12 terminal Silent operation and high reliability (No moving parts) Single cable solution Powered by vehicle battery BGAN voice support using
Chapter 1: Introduction to EXPLORER 323 Part numbers System part numbers Item Part number EXPLORER 323 Land vehicular BGAN terminal 403723A-00500 Options The following options and accessories are available for the EXPLORER 323: Item Part number 15m hybrid cable for 24V DC and Ethernet 403723A-060 EXPLORER Mobile Gateway 403647A-00500 EXPLORER Connection Box 403706A-050 Magnetic Mount Solution for EXPLORER 323 403723A-009 98-169085-B Part numbers 3
Chapter 2 To install the system 2 This chapter describes how to install the EXPLORER 323 on a vehicle and connect cables.
Chapter 2: To install the system To insert the SIM card The SIM card is placed in the SIM compartment in the bottom of the terminal. Do as follows: 1. Use the included Torx bit to unscrew the 3 screws for the SIM compartment and remove the cover. Keep screws and cover for later. 2. Locate the SIM holder in the middle of the compartment. 3. Slide the lock to release the SIM holder. 4. Lift the end of the SIM holder and insert the SIM card as shown. 5.
Chapter 2: To install the system To place the terminal Location For best performance, mount the terminal in the center of the vehicle roof and with free line of sight in all directions (no blocking objects). Note Specifications are based on the EXPLORER 323 mounted with 10 mm spacers on a 1x1 m aluminum ground plane. Other types of installation may result in different performance. Obstructions Obstructions can cause signal degradation.
Chapter 2: To install the system Important mounting notes Line of sight Place the terminal with free line of sight in all directions to ensure proper reception of the satellite signal. Do not place the terminal close to large objects that may block the signal. Condensation In some cases there will be condensation inside the EXPLORER 323. A ventilation hole with a Goretex membrane in the bottom of the terminal is designed to lead any humidity away from the terminal.
Chapter 2: To install the system To mount the terminal fixed on the vehicle roof (recommended) The terminal may be fixed on the roof of your vehicle using three M6 bolts (included) and mounting spacers (already mounted). This solution requires that you drill three holes in the roof of the vehicle. To mount the terminal, do as follows: 1. Use the already mounted plastic spacers or use similar mounting plates of 10 mm height. See the drawing below.
Chapter 2: To install the system 120 120 3 pcs. M6 x 25 mm This length suits a panel thickness of 2-6 mm 224 mm (Mounting holes) 120 3. Drill the 3 holes in the roof according to the previous step. 4. Mount the terminal with the spacers/mounting plates using the 3 included M6 bolts and washers. If the mounting plates are less than 10 mm thick, use spacers to obtain a distance of 10 mm between the roof and the terminal bottom.
Chapter 2: To install the system Magnetic Mount Solution (optional) Overview We recommend mounting the terminal with bolts through the roof instead of using magnets. However, a Magnetic Mount Solution for use in temporary installations is available from Cobham SATCOM (order number 403723A-009). The Magnetic Mount Solution consists of 3 individual high intensity magnets with rubber coating. You can place the EXPLORER 323 directly on the roof of the vehicle using these magnets.
Chapter 2: To install the system To connect cables Included cable A combined cable for connection to power supply and Ethernet equipment comes with the system. If you need a longer cable, a 15 meter cable is also available.
Chapter 2: To install the system 1. Connect the cable to the circular connector on the EXPLORER 323. 2. Connect the other end of the cable as described in the following sections. Note The cable is open-ended to allow for various installation options. Depending on your installation you may use e.g. the EXPLORER Connection Box to make the connections, connect the wires directly to vehicle power and other equipment, or mount connectors on the cable.
Chapter 2: To install the system 4. Connect a computer, either with the Ethernet interface as described in the next section, or via WLAN as described in To connect your WLAN-enabled device on page 19. 5. On the connected computer, open your browser and access the web interface by typing the local IP address in the address bar (default IP address: 192.168.0.1). 6. Select Advanced > Power control and enable the Remote on/off function as described in Power save on page 90. 7.
Chapter 2: To install the system To connect Ethernet Depending on your configuration, you can connect the Ethernet wires from the combined cable to a switch, an EXPLORER Mobile Gateway or directly to a PC (using an RJ-45 connector). Connect the Ethernet wires as follows: 1. Connect the wires 1, 2, 3 and 4 from the EXPLORER 323 cable according to the pinout shown in the previous section Included cable on page 11. If you prefer to mount an RJ-45 connector, connect the wires as shown below.
Chapter 2: To install the system PTT connection example You can use the EXPLORER 323 with the EXPLORER Mobile Gateway1. In the PTT solution, you connect the EXPLORER 323 to the EXPLORER Mobile Gateway through the EXPLORER Connection Box as shown below. Note If you are using the EXPLORER Mobile Gateway with the EXPLORER 323, the Remote on/off function will automatically be enabled. This means that the EXPLORER 323 will normally be in power save state when the ignition is off.
Chapter 3 To get started 3 This chapter describes how to start up the system and make the first call or data session.
Chapter 3: To get started To switch on the EXPLORER 323 To use the ignition system If you have connected the ignition system of your vehicle to the Remote on/off wire (blue wire in cable) and enabled the Remote on/off function in the web interface, the terminal will switch on/off when you start/stop the ignition of your vehicle. When the ignition is switched off the terminal is in power save state, unless other conditions keep the EXPLORER 323 from going into power save state.
Chapter 3: To get started To connect to the LAN interface There is only one wired LAN interface in the EXPLORER 323, so you may want to connect a switch in order to connect more devices. If you want to use a wired VoIP/SIP handset you may need to connect to a PoE switch for power; the EXPLORER 323 LAN interface does not supply PoE.
Chapter 3: To get started To connect your WLAN-enabled device Prepare the WLAN interface The WLAN interface is disabled by default, so you must first access the EXPLORER 323 using the LAN interface and then enable the WLAN interface in the web interface. Do as follows: 1. Connect a computer to the LAN interface as described in the previous section. 2. Open your browser and access the web interface as described in To access the web interface on page 20. 3.
Chapter 3: To get started The EXPLORER Connect app If you want to use your smartphone with the EXPLORER 323, install the EXPLORER Connect app, which is available for iPhone at the App Store and for Android phones at Google Play. The EXPLORER Connect app provides the following options from the main menu: Tile Function Satellite Phone Use your smartphone as a satellite phone when connected to the EXPLORER 323.
Chapter 3: To get started To enter the SIM PIN for the terminal Do you need a SIM PIN? Important If your EXPLORER 323 is used in an unmanned M2M system, you will not be able to enter a PIN code. In this case we strongly recommend enabling Auto SIM PIN validation in the web interface before using the system. See below. To avoid having to enter a PIN at startup, you have two options: • Enable Auto SIM PIN validation. See Auto SIM PIN validation on page 81.
Chapter 3: To get started When the PIN is accepted, the web interface opens the Dashboard and is ready for use. If the PIN is not accepted, see the next section Wrong PIN. For further information on the web interface refer to To use the web interface on page 45. Wrong PIN You have 3 attempts to enter the PIN in the web interface, before you are asked to enter the PUK (Pin Unblocking Key). The PUK is supplied with your SIM card. Enter the PUK followed by a new PIN of your own choice.
Chapter 3: To get started Mounting calibration Every time you start up the EXPLORER 323 and move the vehicle, the EXPLORER 323 will try to detect how it is oriented in relation to the vehicle (Mounting calibration). This is necessary in order to obtain and maintain the best possible signal strength when the vehicle is moving. After a restart, the EXPLORER 323 will run a calibration process, which may take a couple of minutes.
Chapter 3: To get started To start and stop data connections By default, you have to start a data connection manually when the terminal is ready and connected to the BGAN network. However, you can enable automatic activation of a data connection. See Internet and LAN connection modes on page 62. To start and stop data connections on your EXPLORER 323, do as follows: 1. On the connected device, open your browser and type the IP address of the terminal (default IP address: 192.168.0.
Chapter 3: To get started To make phone calls over BGAN To connect a smartphone or IP handset Your smartphone or IP handset can be set up to make and receive calls over the BGAN network, using the terminal’s phone number. Note Make sure your phone has an integrated SIP client. Cobham SATCOM offers the EXPLORER Connect app with a built-in SIP client that is ready to use with the EXPLORER 323. You can also find other SIP applications on the Internet.
Chapter 3: To get started To connect a wired IP handset for making calls For details on initial setup of your IP handset and the EXPLORER 323, see: • The documentation for your handset • The documentation for your PoE switch • First time SIP setup on page 40 • To manage VoIP phones or smartphones (Not M2M) on page 66 Note The EXPLORER 323 does not supply PoE, so if your IP handset requires PoE you must connect a PoE switch or similar to supply power for the IP handset.
Chapter 3: To get started Example: If you are calling from Denmark and the mobile number for Standard Voice is 870772420567 on your terminal, and you want to make a call to the terminal, dial 00 870 772420567. For the mobile number of your terminal, refer to the documents provided with your airtime subscription.
Chapter 4 To use the EXPLORER 323 4 This chapter describes how to use the EXPLORER 323. It has the following sections: • Tools for setup and use • Data connection with computer, smartphone or tablet • To control data connections • Power mode functions • To access the terminal from a remote location • To make phone calls over BGAN (not M2M version) • Tracking and location reporting Tools for setup and use The web interface is a built-in web interface for easy configuration.
Chapter 4: To use the EXPLORER 323 Data connection with computer, smartphone or tablet Overview The following interfaces are available for connecting computers, smartphones or tablets: • LAN • WLAN Router function The terminal has a router function which routes traffic between the local network connected to the terminal and up to 11 BGAN network connections (also called PDP contexts on the BGAN network).
Chapter 4: To use the EXPLORER 323 To control data connections Automatic Context Activation (ACA) In the web interface you can set up the EXPLORER 323 to automatically establish a data connection when it is registered on the satellite network. See Automatic Context Activation (ACA) on page 55. Automatic Context Activation also applies to the “wake-on” actions after power save (see Power mode functions on page 34) and by recovery after e.g. loss of power.
Chapter 4: To use the EXPLORER 323 • Access the web interface locally and click the tile for the data connection on the dashboard, see To start and stop data connections on page 47, or • Send an AT command to the terminal. See To configure the connected equipment for PPPoE on page 32, To access the terminal using AT commands on page 33 and Context management AT commands on page 133.
Chapter 4: To use the EXPLORER 323 To configure the connected equipment for PPPoE How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment. As a minimum, you need to configure the following parameters in your equipment in order to make PPPoE work with the terminal: • User name and password. The user name and password can be left blank (or insert user name: void and password: void).
Chapter 4: To use the EXPLORER 323 To access the terminal using AT commands 1. Connect your computer to the EXPLORER 323 terminal. You may connect directly to the terminal or use a remote connection as described in the next sections. 2. On the connected computer, start a Telnet session. 3. Select TCP/IP and type in the IP address and port number. • For local connection, use the local IP address of the EXPLORER 323 (default 192.168.0.1) and port number 5454.
Chapter 4: To use the EXPLORER 323 Power mode functions You can configure the Power mode options with the web interface and with AT commands. With the web interface you can set up what should make the EXPLORER 323 enter power save state as well as how and when to wake up the terminal. For details, see Power save on page 90. With AT commands you can set up: Idle power save and Remote on/off. See To set up power save functions with AT commands on page 137. You can choose between three modes: • Always on.
Chapter 4: To use the EXPLORER 323 Power control pin is inactive: The terminal will attempt to go into power save state. However, a number of conditions may keep the terminal awake even if the Power control pin is inactive: • Optional shut-down delay period ongoing. This is a configurable delay period between deactivating the Power control pin and entering power save state. • The terminal is in the process of updating software or downloading software for installation. • The terminal watchdog is executing.
Chapter 4: To use the EXPLORER 323 General power save settings: • Idle time - Set the number of minutes without any activity before the terminal enters power save state. • Set whether or not the power save function should be prevented when a satellite connection (PDP context) is open (only configurable with web interface). You can configure the wake up methods and the general power save settings in the web interface under Advanced > Power control. See Power save on page 90.
Chapter 4: To use the EXPLORER 323 To access the terminal from a remote location Remote access with SMS You can perform a number of actions and some configuration on the EXPLORER 323 using SMS commands. 1. Prepare the terminal for SMS commands as described in To set up remote access with SMS on page 88. 2. Send an SMS from a trusted phone number to the mobile number of the terminal. The text in the SMS must start with the SMS command and follow the syntax for the SMS commands.
Chapter 4: To use the EXPLORER 323 • Accessing an EXPLORER 323 that is preconfigured with trusted IP addresses. The following sections describe these two methods. Note Only one PDP context at a time can be used for remote web interface access. To get remote access from a trusted IP address (preconfigured) Note This method requires that you initially have local access to the EXPLORER 323. If not, use the _IREMWEB command described in the previous section. Initial local configuration 1.
Chapter 4: To use the EXPLORER 323 Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number defined in the Remote management page in the web interface is 80, enter http://161.30.180.12:80. You should now be connected to the built-in web interface of the terminal. Remote access with AT commands 1. Prepare the terminal for remote management as described in the previous section Initial local configuration on page 27. 2.
Chapter 4: To use the EXPLORER 323 To make phone calls over BGAN (not M2M version) Phone calls are only possible if the airtime subscription is a BGAN class 12 subscription (not M2M). Note To connect a VoIP phone or smartphone Your VoIP phone or smartphone can be set up to make and receive calls over the BGAN network, using the terminal’s phone number. Note Make sure your VoIP phone has an integrated SIP client. The EXPLORER 323 has an integrated SIP server.
Chapter 4: To use the EXPLORER 323 • Codec priority: Highest priority codec type: G.711 Note The user name and password must match the IP handset settings in the EXPLORER 323. See To manage VoIP phones or smartphones on page 51. To make or receive a phone call with EXPLORER 323 Connect your smartphone or IP handset as described in To connect a VoIP phone or smartphone on page 29. To make a call from the EXPLORER 323 To make a call, dial 00 followed by off-hook key.
Chapter 4: To use the EXPLORER 323 Apart from the numbers above, the EXPLORER 323 uses the following dialing prefixes: • #31# before the phone number will hide the callers phone number to the recipient. • *31# before the phone number will show the callers phone number to the recipient where it would otherwise be hidden, e.g. because the number is an ex-directory number. Tracking and location reporting The EXPLORER 323 can be used for tracking purposes.
Chapter 5 Configuration with web interface 5 This chapter describes how to use the web interface to operate, set up and configure your system.
Chapter 5: Configuration with web interface The web interface What is the web interface? The web interface is built into the terminal and is used for operating, setting up and configuring the system. You can access the web interface from a computer with a standard Internet browser. To access and navigate the web interface To access the web interface To access the web interface, do as follows: 1. Start up the terminal. 2. Connect your computer to the terminal.
Chapter 5: Configuration with web interface Overview of the web interface When the web interface opens, the title bar shows the name of the product. The example below shows the Support page. Name and icon of current page (on opening page: the name of the product) Icon bar Breadcrumbs Status section Contents section Icon bar The web interface consists of the following sections. • Name of current page. Tap or click to refresh the page.
Chapter 5: Configuration with web interface Icons in the icon bars The icon bars are always available at the top and bottom of the web interface. Some of the icons are permanent while others are temporary. Icon Explanation signal Signal level of the external network (BGAN). wifi WLAN interface. Bright when WLAN is enabled, grayed when it is disabled. Click to access WLAN settings. The WLAN icon shows the number of connected devices. questionsign Help.
Chapter 5: Configuration with web interface To control data connections from web interface The startup page of the web interface is used to start and stop data connections and to set up the data connections. Note Streaming data is not available with an M2M subscription. To start and stop data connections By default, you must activate your data connection before you can access the Internet. However, you can enable Automatic Context Activation, see Automatic Context Activation (ACA) on page 55.
Chapter 5: Configuration with web interface Default data connection types By default, the following connections are available: Name Type of connection Standard data Several users can share the data connection. This type of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet/intranet access. The user pays for the amount of data sent and received.
Chapter 5: Configuration with web interface To set up your data connection packages Note You must be logged in as administrator to be able to change the settings for a data package. Connection packages If you want to Do as follows Run one connection at a time from the startup page. This is the default setup, with only one connection in each connection package. Use different connection types for different types of traffic.
Chapter 5: Configuration with web interface To change the APN for a connection package By default a connection package is set to use no IP Header compression and to use the APN (Access Point Name) from the SIM card. This is suitable for most applications. Note It is recommended to leave IP Header compression disabled. This means that the data packets are transmitted more reliably with less data loss. If you want to use a different APN, do as follows: 1.
Chapter 5: Configuration with web interface Multiple data connections If you want to have different types of connections running at the same time, you can build connection packages with the connections you want, using filters to determine which traffic should use which connection type. Connection package • Type of traffic (e.g.
Chapter 5: Configuration with web interface To create a package with multiple connections 1. From the startup page, click New connection package. 2. Type a name for the new connection package. 3. Select the type of connection (see To set up dedicated connections on page 56). 4. Click Save 5. Click Click here to create connections. 6. To add a connection to the connection package, click Add connection and select the type of connection you want to add.
Chapter 5: Configuration with web interface Important The filters are applied in the order they are added. This means that if you want to have a connection with no filter, it must be the last connection you add to your connection package. If not, the next filters are ignored, because “No filter” means all data passes through without filtering. 7. Select a predefined filter for your new connection.
Chapter 5: Configuration with web interface 8. Click the Connections tile. 9. To add a second connection, click Add connection. 10. Select a connection type for your second connection. Note You may not have all connection types available if you have selected a streaming type for your first connection, because your total bandwidth will be “filled up”. 11. Select a filter for the connection.
Chapter 5: Configuration with web interface The new connection package is now on the startup page (Dashboard). When you have started this connection package and traffic is detected on the LAN or WLAN interface, the filters are used to route the traffic. E.g. if you connect your video equipment with UDP traffic to the EXPLORER 323, your video transmission will use the connection that has UDP in the filter settings (64 Streaming in the example above).
Chapter 5: Configuration with web interface To set up dedicated connections You can set up dedicated connections for the EXPLORER 323, e.g. for M2M equipment. 1. From the Dashboard, click New connection package to create a new connection package, or click gearsalt in the right side of the tile with the connection package that you want to change and click Properties. 2. Under Type, select the connection type you want. • Shared connection. This is the default setting, a shared background data connection.
Chapter 5: Configuration with web interface Status information If the window is large enough, it shows a status field at the bottom of the page or in the right side of the page. If not, click at the bottom of the page to show the status page. Click again to return to the previous page.
Chapter 5: Configuration with web interface The following status is available: Terminal status: • Status: The current status of the BGAN network. In the example in the previous page, Data means a data connection is running. The status could also be e.g. Registering or Ready. • M2M SIM: Shows whether or not the BGAN SIM card is an M2M SIM (Yes or No) • Current satellite: The satellite to which the EXPLORER 323 is currently registered. • Spot beam: The type of spot beam currently used, e.g.
Chapter 5: Configuration with web interface The Control panel The Control panel is used for accessing the settings and functions of your EXPLORER 323. To open the Control panel, click gears from the bottom right corner of the web interface. Note 98-169085-B IP handsets: The M2M subscription does not support Voice over IP (VoIP).
Chapter 5: Configuration with web interface To use the logs To access the logs To access the Logs, select gears and select Logs from the menu. The Logs page contains: • Call log: A list of all incoming, outgoing and missed calls since the log was last cleared. • Data log: A list of all data sessions since the log was last cleared. • Total counters: Totals for each type of service since the log was last cleared. Date and time is the international UTC time, received from the satellite.
Chapter 5: Configuration with web interface Terminal settings To configure the terminal settings, select gears (Control panel) > Terminal settings.
Chapter 5: Configuration with web interface To set up the connection mode Internet and LAN connection modes In the web interface you can set up the Internet connection mode and the IP addressing between the EXPLORER 323 and devices connected to the EXPLORER 323. The EXPLORER 323 has a built-in DHCP server which can be used to dynamically assign IP addresses to devices connected to the EXPLORER 323. The drawing below shows examples of the IP addressing in router mode (default setup) and bridge mode.
Chapter 5: Configuration with web interface To set up the connection mode of the EXPLORER 323, do as follows: 1. In the Terminal settings page, at Internet connection mode, select Bridge mode or Router mode. Router mode is the default setting and is recommended for most purposes. • Select Router mode if one or more computers are connected and the EXPLORER 323 should act as a router. When Router mode is selected, the EXPLORER 323 uses the builtin NAT module for making the necessary address translations.
Chapter 5: Configuration with web interface To select the preferred BGAN satellite By default the terminal is set up to automatically find the most appropriate satellite to connect to (Automatic mode). However, if you are located in an area with more than one BGAN satellite available, you can select the satellite you prefer to use when the terminal registers on the BGAN network. Do as follows: 1. In the Terminal settings page, locate the Satellite selection section. 2.
Chapter 5: Configuration with web interface To set up the interfaces LAN interface setup 1. In the Control panel gears, click the LAN icon at the top of the page. 2. To enable the LAN interface, select Enable. Important If you disable LAN you may not be able to access the EXPLORER 323. Before disabling the LAN interface, make sure you have a working WLAN connection. You can restore the LAN settings with the Reset button, see Reset button on page 103.
Chapter 5: Configuration with web interface The SSID is a max. 32 character text identifying the wireless local area network. All wireless devices on a WLAN must use the same SSID in order to communicate with each other. The default SSID is EXPLORER323. 7. Select the Security standard. You may select one of the following encryption standards: • None (no encryption is applied) • WEP-40/64 • WEP-104/128 • WPA-TKIP • WPA2-AES (selected by default) 8. Next to Key type, select Hexadecimal or Text.
Chapter 5: Configuration with web interface To manage VoIP phones or smartphones in your EXPLORER 323 Do as follows: 1. Connect your smartphone to the WLAN interface or your VoIP phone via a switch to the LAN interface. For details, see To connect a VoIP phone or smartphone on page 40. 2. In the web interface, select gears (Control panel) > IP handsets. 3. Click the tile for the handset number you want to manage. 4. Select Enable to enable the handset.
Chapter 5: Configuration with web interface Advanced LAN Port forwarding Note Make the port forwarding configuration before starting the data session. Port forwarding enables you to set up a server connected to the terminal while the terminal is in Router mode. Without port forwarding it would not be possible to contact the server from the Internet. We recommend using a static public IP address for the terminal in order to provide easy access to the terminal.
Chapter 5: Configuration with web interface Static routing When you have an external gateway connected to your terminal, the terminal is not automatically able to “see” the network on the other side of the gateway. However, you can set up your terminal to communicate with a device on the other side of a gateway, by using Static routing. To set up a new device for static routing, do as follows: 1. From the Control panel gears, select Advanced LAN > Static routing. 2. Click Add route. 3.
Chapter 5: Configuration with web interface To manage connected devices (Traffic control) By default, traffic control is disabled, which means that all traffic is allowed. With the Traffic control function you can get an overview of devices connected locally to your EXPLORER 323 and control which devices you want to connect. You can also select whether or not they should be allowed to use the BGAN network. Note that the available settings depend on whether or not you are logged in as administrator.
Chapter 5: Configuration with web interface Traffic control (administrator) When you are logged in as administrator, the Traffic control setup offers more options. To set up traffic control as administrator, do as follows: 1. Log in as administrator. 2. In the Control panel gears, click Traffic control. A list of connected and added devices appears. 3. Click the Enable button to enable Traffic control. By default Traffic control is disabled, which means all devices are allowed access.
Chapter 5: Configuration with web interface To block or allow BGAN traffic or edit the name for a device 1. In the Traffic control page, click the device you want to set up. The page shows the name, MAC address, IP address and traffic rule for the device. 2. Select Block BGAN traffic, if you want to deny access to the BGAN network for the selected device. If you want to allow access, clear the box.
Chapter 5: Configuration with web interface To set up tracking and location reporting You can set up the EXPLORER 323 to report to a server at certain time intervals. To set up tracking, do as follows: 1. From the Control panel gears, select Tracking and location reporting. 2. To enable tracking of the EXPLORER 323, select Enable tracking. 3. Select the Report type. • Compressed. Only latitude and longitude are reported. • Extended.
Chapter 5: Configuration with web interface Host: The IP address of the server that the EXPLORER 323 will report to. Server port: Port number on the server. Default number is 7474. Client port: Port number on the EXPLORER 323. Default number is 7475. Encryption key: A 128 bit key which must match on both the client and server side. Supplied from the server manager. • • • • 5. Under APN, select the source of the APN. • SIM default (recommended): The APN is taken from the SIM card.
Chapter 5: Configuration with web interface Support features To open the Support page, select gears (Control panel) > Support. To view the Alerts When an alert is registered, the web interface shows a warning icon warningsign in the icon bar as long as the alert is active. The Alerts list only shows alerts that are currently active. 1. To view the alerts, click warningsign from the icon bar at the top of the web interface, or select Alerts from the Support page.
Chapter 5: Configuration with web interface 3. Select Download report. 4. Choose a location for the file and save it. To update software To update the software in the EXPLORER 323 using the web interface, do as follows: 1. Download the new software1 or acquire the software from Cobham SATCOM and save it on your computer. 2. Open the web interface and enter the Control panel gears. 3. Click Support > Update software. 4. Click Update software... 5. Browse to the new software version and click Open.
Chapter 5: Configuration with web interface To restart the terminal If you want to restart the terminal, do as follows: 1. From the Support page, select Reboot terminal. 2. Click to confirm the reboot. The terminal restarts. About The About page shows the Serial number, software version, IMSI and IMEI of your EXPLORER 323 as well as legal information. It also shows your Help desk information, if it has been entered under Advanced > Help desk. To access the About page, select Support > About.
Chapter 5: Configuration with web interface Advanced settings Passwords The EXPLORER 323 web interface is password protected at two levels: A user password and an administrator password. You will always be prompted for a password when you access the web interface. Default settings are: • User: User name: user, Password: • Administrator: User name: administrator, Password: admin You can change the passwords if you are logged in as administrator, see the next sections.
Chapter 5: Configuration with web interface To change the administrator password To change the administrator password, do as follows: 1. Log in as administrator. 2. Under Advanced, select Passwords. 3. Select Change administrator password. 4. Type in the Old password. 5. Type in the New password and retype it on the next line. Note The password must be 5 to 15 characters long and cannot contain spaces. Avoid special characters.
Chapter 5: Configuration with web interface To restore factory settings To restore the factory settings of the EXPLORER 323, do as follows: 1. Under Advanced, select Factory reset. Important All configuration will be lost and the EXPLORER 323 will return to the default configuration. 2. Click OK. The terminal will now restart and start up with the factory settings.
Chapter 5: Configuration with web interface Auto SIM PIN validation The Auto SIM PIN validation feature allows the EXPLORER 323 to automatically send the PIN to the SIM at power up. This enables the SIM to be PIN locked (to prevent unauthorized re-use of the SIM elsewhere), while still allowing the EXPLORER 323 to connect to the BGAN network without using a PIN.
Chapter 5: Configuration with web interface 1. In the Advanced page, click Load/save configuration. 2. Click Save configuration. The configuration file is saved in the EXPLORER 323. 3. Click Download configuration... The configuration is downloaded from the EXPLORER 323 to the downloads section of your computer. To load a configuration from a file To load a configuration from a file into your EXPLORER 323, do as follows: 1. In the Advanced page, click Load/save configuration. 2. Click Load configuration.
Chapter 5: Configuration with web interface Connection watchdog (Link monitoring) Especially for M2M applications, it is recommended to use the Connection watchdog to monitor your locally established IP connection, as it enables you to test the satellite connectivity and to keep your PDP context alive. Function With the connection watchdog activated, the terminal will send out ping commands to up to three servers of your choice.
Chapter 5: Configuration with web interface Terminal watchdog Important The Terminal watchdog can potentially drain the vehicle battery, because in certain cases it will prevent the terminal from going into power save state. If possible, we recommend using the Connection watchdog instead.
Chapter 5: Configuration with web interface 2. Select Enable watchdog. 3. Select Wake terminal from power save if you want the terminal to wake up from power save state each time the watchdog interval has passed. If this option is not selected, the Terminal watchdog will only run when the terminal is awake 4. Select the Watchdog interval. The interval can be from one hour up to 21 days. 5. Type in the Primary and optionally the Secondary and Tertiary IP address.
Chapter 5: Configuration with web interface Data limits You can set a limit for the use of the BGAN data services with the EXPLORER 323 system. If you have entered the call charges in the menu Call charges, the system automatically calculates and displays the estimated maximum charges for your data sessions. Note Thrane & Thrane A/S does not take responsibility for the correctness of the estimated charges. This calculation is only a rough estimate of the charge, based on the tariff entered by the user.
Chapter 5: Configuration with web interface Remote management You can set up the terminal so that it can be controlled from a remote location. To set up the terminal for remote management, select Advanced > Remote management from the Control panel. To set up remote access with IP Note The settings for Remote access with IP are not relevant if you are using the _IREMWEB command. See To use AT commands to get remote access to the web interface on page 136. 1.
Chapter 5: Configuration with web interface 3. Under Trusted IP addresses, click Add IP address and type in the IP address of the device you want to give access to the terminal. 4. To add more IP addresses, click Add IP address again. Note To be able to access the terminal you must have an active data connection. After preparing the terminal and activating the connection you can access the terminal from one of the trusted IP addresses, using the incoming port defined in the Incoming port field.
Chapter 5: Configuration with web interface 4. To add more phone numbers, click Add phone number again. 5. Click Save. For information on how to send SMS commands, see Remote access with SMS on page 37. Remote control of tracking When you are using the tracking function of the EXPLORER 323, you can set up the terminal so that the tracking server can access the EXPLORER 323 e.g. to start or stop tracking or to change reporting intervals.
Chapter 5: Configuration with web interface Power save There are a number of options to save power in the EXPLORER 323. For a general description of the power save options, see Power mode functions on page 34. To set up the power save options, do as follows: 1. Under Advanced, select Power control. 2. Select the mode you want to use. • Always on. This is the default setting. The terminal will never go into power save state but will always be on when connected to power. • Idle power save.
Chapter 5: Configuration with web interface Important When you select Idle power save mode you must enable minimum one wake-up method (Daily wake up, Wake-on-LAN and/or Power control pin). 2. Select how many minutes with no activity before the terminal should enter power save state (Idle time before power save). 3.
Chapter 5: Configuration with web interface Remote on/off mode 1. In the Power control page, select Remote on/off from the drop-down list. Important Be aware that once you have enabled the Remote on/off function, the EXPLORER 323 will be in power save state until you have connected the Remote on/off wire and it is active, or one of the other conditions that can prevent power save is present! See Power mode functions on page 34. 2.
Chapter 5: Configuration with web interface To configure data connection types and filters If the default connection types and filters do not meet your requirements, you can build new templates for the connection types and/or traffic flow filters to match your needs. Connection templates To access the connection templates, do as follows: 1. Under Advanced, select Templates. 2. Select Connections. 3. To delete a connection type, click ? in the right side of the connection type. 4.
Chapter 5: Configuration with web interface 9. In the Transfer delay (error correction) field, select Enabled, Disabled or Network controlled. • Enabled: Error correction is applied • Disabled: Error correction is disabled (recommended for time critical applications) • Network controlled: Error correction determined by network 10. Click Save. The new template will now be available for selection when you build your connection packages.
Chapter 5: Configuration with web interface 5. Type in a suitable name for the filter. 6. Select the item(s) you want to use for filtering and enter the details for the item(s). You can select one or more of the following items: • Use global IP filter. Traffic to and from the IP address or network (subnet mask) entered here is automatically routed to the connection type associated with this traffic flow filter. • Use protocol number filter. This is the type of protocol that is used for the data traffic. E.
Chapter 5: Configuration with web interface • Use local port filter. This is a range of local port numbers on the terminal. The filter will route traffic to and from any of these port numbers to the connection type associated with this traffic flow filter. • Use global port filter. This is a range of global port numbers on the terminal. The filter will route traffic to and from any of these port numbers to the connection type associated with this traffic flow filter. • Use type of service filter.
Chapter 5: Configuration with web interface Reset button You can change the function of the Reset button. See Reset button on page 103. Do as follows: 1. From the Advanced page, select Reset Button. 2. Select the behavior you want for the Reset button. • Enabled: Short push: The EXPLORER 323 restarts (power cycle) and resets LAN and WLAN settings, Long push: Reset to factory default.
Chapter 5: Configuration with web interface -----BEGIN RSA PRIVATE KEY----… … … … -----END RSA PRIVATE KEY----4. Click Save.
Chapter 5: Configuration with web interface To enter the SIM PIN in the web interface Do you need a SIM PIN? Note You may not have to enter a SIM PIN to access the terminal. This depends on whether or not the use of a SIM PIN is enabled on your SIM card and whether or not the Auto SIM PIN validation is used. The administrator can enable and disable the use of a SIM PIN and set up Auto SIM PIN validation.
Chapter 6 Maintenance and troubleshooting 6 Support Contact information Should your Cobham SATCOM product fail, please contact your dealer or installer, or the nearest Cobham SATCOM partner. You will find the partner details on www.cobham.com/satcom, Technical Service Partner List. You can also access the Cobham SYNC Partner Portal at https://sync.cobham.com/satcom, which may help you solve the problem.
Chapter 6: Maintenance and troubleshooting Software update Remote software update You can initiate a remote software upgrade with an AT command, either from the command interface or encapsulated in an SMS (ATCO command). _IGETFW tells the terminal to get software from an FTP server and either upgrade the terminal software or download the software file to the terminal for later upgrade. Note FTP server: With M2M subscription you can use Inmarsat’s M2M FUP server (default FTP server for software upgrade).
Chapter 6: Maintenance and troubleshooting If you have selected Deferred update (_IGETFW=0), you have to use the command _IUPDFW followed by the file name when you want the terminal to upgrade the software. 4. If you have selected Immediate update (_IGETFW=1), the terminal updates the system, reboots, installs the update and verifies the online connection. 5. When the software upgrade is successfully completed you get an AT or SMS command response with the message Complete.
Chapter 6: Maintenance and troubleshooting Reset button How to access the reset button The Reset button is located inside the SIM compartment in the bottom of the EXPLORER 323. Reset button Do as follows: 1. Loosen the three screws holding the cover for the SIM compartment. 2. Remove the cover. 3. Use a pointed device to push the Reset button. The function depends on the length of time you press and hold the button, see below. 4. Close the cover and tighten the three screws carefully.
Chapter 6: Maintenance and troubleshooting Action Function Push and hold the Reset button for > 10 seconds The EXPLORER 323 restores factory settings and restarts the system. All changes to the configuration are lost. While the EXPLORER 323 is booting, push and hold the Reset button The EXPLORER 323 enters safe mode. Maintenance Cleaning the EXPLORER 323 Clean the exterior of the EXPLORER 323 with a damp cloth.
Chapter 6: Maintenance and troubleshooting Troubleshooting Status signaling Means of signaling The EXPLORER 323 system provides various methods for signaling the status of the system. • LED in the bottom of the EXPLORER 323 is used to signal: • Power on/off • Status • Software update • Warnings • Errors • Event messages with warnings or errors are shown in the web interface. LED signaling The LED is located in the cover for the SIM compartment in the bottom of the terminal.
Chapter 6: Maintenance and troubleshooting Event messages and status messages In the web interface of the EXPLORER 323 you can see status messages and alerts that are currently active. When a warning or error event is active, the web interface shows a warning symbol warningsign. Select it to see a list of currently active alerts. List of messages The following list explains some of the messages that may show in the web interface of the EXPLORER 323.
Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Connection lost The data connection was lost. Restart the connection e.g. from the Dashboard in the web interface. See Manual activation of data connections on page 30. Data or time limit exceeded The data connection is closed because a data limit defined in the web interface is exceeded. Restart the connection e.g. from the Dashboard in the web interface. See Manual activation of data connections on page 30.
Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Online software update failed Remote software update failed. Try again later. If the problem persists, contact your distributor. Online software update failed. Could not connect to URL. Remote software update failed because the terminal could not connect to the URL. Check that you have specified the correct URL in your AT command, or enter the correct IP address instead. Online software update failed.
Chapter 6: Maintenance and troubleshooting Displayed text Explanation Remedy Software update still fails after several retries The terminal was unable to upload new software to the antenna. Contact your supplier. Software update transfer error An error occurred while trying to Try again later. transfer the file for software If the problem persists, contact update to the terminal. your distributor. Software update transfer timeout The system timed out before the Try again later.
Chapter 6: Maintenance and troubleshooting Displayed text Explanation The terminal has re-registered due A cellular network signal is to a high LTE blocker level interfering with the satellite signal and caused the terminal to reregister. Remedy If possible, move the terminal to another location with lower LTE blocker level. You can disable the LTE blocker resilience with an AT command, see _ILTEBLCK on page 130.
Chapter 6: Maintenance and troubleshooting List of reserved IP subnets Some IP subnets are reserved for internal use in the terminal. If any of these addresses are assigned to external equipment connected to the terminal, the terminal and connected equipment will not be able to communicate. The following local IP subnets are reserved for internal use in the terminal: 192.168.1.x and 192.168.2.x -where x can be any number from 0 to 255. The netmask for these subnets is 255.255.255.0.
Appendix A Specifications A EXPLORER 323 terminal General specifications Characteristics Specification Type BGAN Class 12, land-vehicular one-box terminal with switchedbeam antenna (no moving parts) Services Voice 4 kbps AMBE+2 Data Standard IP Up to 284/225 kbps (270/158 kbps for elevations < 20 degrees) Streaming IP 32 or 64 kbpsa SMS Up to 160 characters Interfaces Wired One combined connector with: • DC power input • Ethernet interface, 10/100 Mbps • Remote on/off Wireless 2.
Appendix A: Specifications Characteristics Specification Dimensions Diameter: 320 mm Height: 97 mm including plastic spacers (87 mm without spacers) Weight 3900 g / 8.
Appendix A: Specifications Power consumption Power consumption at 12 V operation State of the terminal at 12 V Typical power consumption Power save state (configured for Remote on/off)) 0.18 W Idle (no active PDP context, LAN active) 3.9 W Idle (no active PDP context, WLAN active) 4.1 W Active PDP context - primarily received traffic (LAN active) 9.5 W Active PDP context - primarily received traffic (WLAN active) 10.3 W Active PDP context - primarily transmitted traffic (LAN active) 24.
Appendix A: Specifications Environmental specifications Characteristics Specification Water and dust IP66 (with cable inserted) Ambient temperature Operating Survival Storage -25°C to +55°C at min. 1 m/s windload -40°C to +80°C -40°C to +85°C Relative humidity up to 95% non-condensing at 40°C Ice, survival Up to 25 mm of ice (non-operational) Wind Relative wind speeds up to 200 km/h Vibration, operational Random vibration of 1.05 G RMS in each of three mutually perpendicular axes.
Appendix A: Specifications Outline dimensions Figure 1-1: EXPLORER 323 outline dimensions drawing 98-169085-B Outline dimensions 116
Appendix A: Specifications Satellite coverage The Inmarsat BGAN services are based on geostationary satellites situated above the equator. Each satellite covers a certain area (footprint). The coverage map below shows the footprints of the BGAN system. For updated information on coverage, see Inmarsat’s home page at inmarsat.com. Note 98-169085-B In low elevations (below 20°), performance is limited. This means that 64 kbps is not available and max.
Appendix B Command reference B This appendix lists the function, syntax and parameters for commands used with the EXPLORER 323. You can send commands to the EXPLORER 323 either with an SMS or via AT shell. SMS is very useful for remote operation, because you only need the terminal’s mobile number to access the terminal.
Appendix B: Command reference Overview of M2M AT and SMS commands Function Command Interface AT shell ATCO SMS SMS Lock and unlock AT shell _ICLCK X Control MAC address locking _IMACLOC X Configuration of MAC address list _IMACLOCAD X Control remote SMS commands _ISMSRMT X Reset passwords _ICPWD X X Control remote access to web interface _IREMWEB X X Download and update SW _IGETFW X X Install new SW _IUPDFW X X Send file from terminal to FTP server _ISENDFILE X X Get file
Appendix B: Command reference SMS remote commands This section describes syntax and parameters for the SMS commands. For examples of use, see Remote access with SMS on page 37 Syntax conventions Syntax definitions use the following conventions: • indicates that a parameter (without < and >) can be filled in by the user. • { | | … | NA } indicates that one of various options must be chosen by the user. Use NA when no value is defined.
Appendix B: Command reference Parameters The table below summarizes the available parameters for the SMS remote commands. Parameter Values Meaning SIM default Read the APN from the SIM card. Network assigned Use the APN assigned by the network. User defined Specify another APN to use. NA Placeholder when no value is specified. The existing setting applies. APN name, e.g. bgan.inmarsat.com. NA Placeholder when no APN is specified.
Appendix B: Command reference Parameter Values Meaning 0 Send ping only if no traffic. 1 Always send ping, regardless of data traffic. NA Placeholder when no value is specified. Note that the existing setting applies. Interval between pings (minutes). NA Placeholder when no value is specified. Note that the existing setting applies. Three ping destination IP addresses. Note: You must fill in all three places. 0.0.0.
Appendix B: Command reference Parameter Values 0 Meaning 1 NA 0 Disabled. 1 Enabled. NA Placeholder when no value is specified. The existing setting applies. Used if you want to change one of the other parameters without changing the enabled/disabled setting. 1 Get watchdog configuration. 2 Set watchdog parameters.
Appendix B: Command reference SMS reject responses Reject Response SMS Possible Cause ACT/DEACT PARM PROBLEM The provided for an ACTIVATE or DEACTIVATE command is incorrect (for ACTIVATE, it must be in same subnet as the EXPLORER 323 IP and not be the EXPLORER 323 IP; for DEACTIVATE, it must exist as a local or global IP address in the existing PDP table). ATCO ERROR Unable to send AT command to ATC handler.
Appendix B: Command reference AT commands The following most used AT commands are explained in this manual. Other AT commands not mentioned here may still be supported. Syntax conventions Syntax definitions use the following conventions: • indicates that a parameter (without < and >) can be filled in by the user. • { | | … } indicates that one of various options must be chosen by the user. • [] indicates that may or may not be included in the command.
Appendix B: Command reference M2M related AT commands The following tables summarize some of the most used AT commands for M2M operation. Parameters are explained in Parameters for ATCO commands on page 126 and Parameters for other M2M related AT commands on page 130. ATCO commands The table below summarizes the ATCO commands, i.e. AT commands that can be used in the SMS command ATCO.
Appendix B: Command reference Parameter Values Meaning IP address of the HTTP client that should be allowed remote access to the EXPLORER 323, or, the lowest address in a range of IP addresses, if a range of addresses is allowed. The name of the local directory in the EXPLORER 323 to use for getting or saving a file. 0 Deferred activation. 1 Immediate activation. The new password to be used after this command.
Appendix B: Command reference ATCO response codes The following response codes apply to the AT commands supported by SMS. Code Text Explanation General codes 0 Complete Operation completed successfully. 1 Unexpected software error Software error. 2 Local file open error _IGETFILE: could not open local file after download. _ISENDFILE: could not open local file. _IUPDCFG: Loading configuration failed. Incompatible file format.
Appendix B: Command reference Code Text Explanation _IUPDFW command codes 50 New firmware file not found Could not find specified filename. 51 New firmware file corrupt New firmware file corrupt. 52 New firmware file failure The new firmware failed to run or failed to acquire the network and the unit fell back to the old release. 54 Upgrade status file error Previous update has not finished yet.
Appendix B: Command reference Other AT commands Command Parameters _ICLCK ,, _IMACLOC ,[,] _IMACLOCAD ,,[,]a _IPWSAVSCHD , _ITREMONOFF ,,,, _ISMSRMT _ITDCIV No parametersb _ILTEBLCK a. Up to 10 MAC addresses may be specified. b.
Appendix B: Command reference Parameter Values Meaning 0 Delete. 1 Add. 0 Inactive. The GPIO pin is in its inactive state. 1 Active. The GPIO pin is in its active state. 0 Inactive. Remote on/off is not used. Terminal is set to Always on. 1 Active: Remote on/off is enabled 3 - 1440 (minutes) This is the duration of the daily awake period.
Appendix B: Command reference AT commands for message (SMS) configuration The following AT commands are used for configuration of SMS. Note For details on parameters for the message configuration commands, see the 3GPP standard ETSI TS 127 005 V4.2.1. Command Parameters Function +CMGD Delete Message. +CMGF Message Format. +CMGL List Messages. +CMGR Read Messages. +CMGS [,] Send Message.
Appendix B: Command reference Context management AT commands The table below summarizes some of the most used AT commands for context management. Parameters are explained in the table in the next section. For details, refer to the 3GPP standard TS 27.007. Command Parameters +CGACT [[,[,[,...
Appendix B: Command reference Parameters for context management AT commands The table below summarizes the main parameters for the AT commands for context management. For details, refer to the 3GPP standard TS 27.007. Parameter Values Meaning Password for the APN. User name for the APN. APN name. The Context Identifier (1 – 11) for the PDP context. If no cid is entered, the command applies to all defined PDP contexts.
Appendix B: Command reference Parameter Values Meaning This number is uniquely assigned for the protocol being used. TCP is set to 6, and UDP is set to 17. The protocol number determines which protocol is used by the traffic flow filter (0-255). This is an IPv4 IP address and subnet mask (0.0.0.0.0.0.0.0 to 255.255.255.255.255.255.255.255).
Appendix B: Command reference Configuration examples Remote access To use AT commands to get remote access to the web interface You can send the AT commands encapsulated in an SMS (ATCO commands). For details, see To set up remote access with IP on page 87. Note If remote SMS command access has been disabled, you can enable it either using the web interface (To set up remote access with SMS on page 88) or using the AT command _ISMSRMT (M2M related AT commands on page 126).
Appendix B: Command reference To set up power save functions with AT commands For details on how to use AT commands see To access the terminal using AT commands on page 33.
Appendix B: Command reference Idle power save When you use the AT_IPWSAVSCHD command you set the power save mode to Idle power save, provided you define an idle time (more that zero) and you define at least one valid wakeup method. Important If the terminal was already in Idle power save mode before the command and the Idle time is set to “0” with the AT command below, or you have not defined a wake-up method, the Power save function is disabled and the terminal will be always on.
Appendix C Conformity C CE The EXPLORER 323 terminal is CE certified as stated in the simplified EU Declaration of Conformity enclosed at the end of this appendix. The complete EU Declaration of Conformity can be found on the Cobham SATCOM web site as described in the simplified EU Declaration of Conformity.
Chapter C: Conformity IC IC id for EXPLORER 323 terminal: 6200B-3723A Contains IC id: 451I-WL18SBMOD This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
EU Declaration of Conformity Hereby Thrane & Thrane A/S trading as Cobham SATCOM declares that the following equipment complies with the specifications of: Directive 2014/53/EU concerning Radio Equipment (RED) Equipment included in this declaration Model TT-3723A Description EXPLORER 323 Terminal Part no. 403723A-THR-001 The full text of the EU declaration of conformity is available at the following internet address: http://sync.cobham.com/satcom/support/downloads Document no.
Glossary Glossary A APN Access Point Name. The Access Point Name is used by the terminal operator to establish the connection to the required destination network. C CS Circuit Switched. Circuit-switched networks require dedicated point-to-point connections during calls. D DHCP Dynamic Host Configuration Protocol. A protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network.
Glossary I ICMP Internet Control Message Protocol. An Internet protocol mostly used for diagnostics. IMEI International Mobile Equipment Identity. A unique number identifying your terminal. IMSI International Mobile Subscriber Identity. A unique number used to identify a mobile subscriber on a wireless network. IMSO International Maritime Satellite Organisation.
Glossary personal details. T TLS Transport Layer Security. An updated, more secure, version of SSL. U UTC Coordinated Universal Time. The International Atomic Time (TAI) with leap seconds added at irregular intervals to compensate for the Earth’s slowing rotation. Leap seconds are used to allow UTC to closely track UT1, which is mean solar time at the Royal Observatory, Greenwich. V VoIP Voice Over IP. The routing of voice conversations over the Internet or through an IPbased network.
Index Index A access limit in web interface, 79 remote, 37 using AT commands, 33 accessories, 3 admin password change, 78, 79 log in, 78 log out, 79 advanced settings, 78 alerts view in web interface, 75 antenna clearance to base plane, 7 drainage, 7 installation, 6 installation location, 6 interference, 6 magnetic mount, 10 obstructions, 6 radiation, 6 APN set up for BGAN, 50 set up for PPPoE, 69 app for smartphone connection, 20 AT commands access with IP, 33 list of, 118 remote access with IP, 39 automat
Index data connections automatic activation, 55 dedicated, 56 start and stop in web interface, 47 dedicated connections, 56 default IP address, 44 delivery contents, 4 items included, 4 devices manage, 70 diagnostics report create, 75 disposal, 104 drainage of antenna, 7 E Event log, 75 EXPLORER Connect app overview, 20 F factory settings restore, 80 FCC compliance, 139 features, 2 forward port, 68 G GNSS select system, 64 H HTTP, redirect to HTTPS, 97 humidity in antenna, 7 I IC compliance, 139 ignit
Index options, 3 P part numbers, 3 password change, 78, 79 log in, 78 log out, 79 smartphone or IP handset, 66 permissions setting for users, 79 phone SIP settings, 40 phone call, 41 PIN changing for BGAN, 80 enabling or disabling for BGAN, 80 enter in web interface, 99 entering, 21 entering in web interface, 21 place the antenna, 6 port forwarding, 68 positioning system select, 64 power connection, 12 power save functions Idle time, 138 PUK code, 22 R radiation, ii radiation hazard, 6 radiation level, 6
Index usage calls and data, 60 user name smartphone or IP handset, 66 user permissions setting up in web interface, 79 V vehicle compliance, 6 VoIP phones setup, 66 W warning messages, 75 warranty, 100 web interface accessing, 44 change language, 64 definition, 44 navigating, 46 WLAN configure, 65 connecting a computer, 19 98-169085-B 148
98-169085-B www.cobham.