Operation Manual

35 • Radio 3sixty
Troubleshooting
The following advice should help you to solve problems. If this does not help,
you will find useful information in the detailed FAQs on our website. Otherwise,
please contact our hotline (see page 3). Take note of the warranty instructions.
Problem Possible cause Solution
No function No power supply Check the function of the socket with
another device.
The small plug of the
mains adapter has
slipped out
Check the connection of the mains
adapter (page 13).
The device
doesn’t
emit any
sound
The wrong source has
been selected
Select the right source (page 16).
The volume is set to
“0”
Increase the volume.
The volume of the
external player has
been set too low
Carefully increase the volume of the
external player.
No sound
in Blue-
tooth
®
mode
No Bluetooth
®
connec-
tion
Establish a connection (see page 31).
Radio 3sixty has not
been selected as the
output device
On the external player, select
“Radio 3sixty” as the Bluetooth
®
output
device.
Bluetooth
®
connection
impaired by another
radio system (e.g.
cordless telephone,
Wi-Fi)
Set up the Radio 3sixty and/or external
player in another location. Move to
another room to test.
No Wi-Fi
connec-
tion,
appears on
the display
panel
Connection to Wi-Fi
lost or incorrect para-
meters received.
Delete the network settings (see “ Reset
network settings” on page 21), and
start the network wizard (see “Network
wizard” on page 21).