User's Manual

Walk Away Lock on page 10 and Walk Up
Unlock on page 10).
Caution: It is a good idea to always carry
your key card with you in your purse or
wallet to use as a backup in case your
authenticated smart phone runs out of
battery power, or is lost or stolen.
Authenticating your Smart Phone
Once authenticated, your smart phone is the
most convenient way to access your Model 3
because you never need to remove it from
your pocket or purse. With Walk Up Unlock
and Walk Away Lock enabled (see Walk Up
Unlock on page 10 and Walk Away Lock on
page 10). Model 3 detects the Bluetooth
signal as you approach and doors
automatically unlock. When you exit the
vehicle and walk away, Model 3 no longer
detects the Bluetooth signal and the doors
automatically lock.
Follow these steps to authenticate your smart
phone:
1. Ensure that your smart phone's Bluetooth
setting is turned on.
Note: Model 3 communicates with your
smart phone using Bluetooth. To
authenticate your phone or use it as a key,
the phone must be powered on and
Bluetooth must be enabled. Keep in mind
that your phone must have
sucient
battery power to run Bluetooth—on many
phones, Bluetooth is disabled as battery
power approaches very low levels).
2. Download the Model 3 mobile app to your
smart phone.
3. Log into the mobile app using your MY
TESLA user name and password.
Note: You must remain logged in to your
MY TESLA account on the Model 3 mobile
app to use your smart phone to access
Model 3. The mobile app can be running in
the background.
4. Touch the <TBD> button on the Model 3
mobile app.
When the mobile app detects your Model
3, it displays a message asking you to scan
the key card.
5. Scan your key card on the door pillar (see
Key Card on page 6).
When you have successfully scanned a valid
key card, the mobile app displays a message
indicating that your smart phone has been
successfully authenticated.
If the key card is not successfully scanned
within approximately 15 seconds, the mobile
app displays an error message. Touch the
mobile app's <TBD> button again to retry.
Note: You can authenticate up to three smart
phones. Model 3 always automatically
connects to the
first authenticated phone it
detects; no authenticated phone takes
precedence over another.
Note: Although Bluetooth typically supports
communication over distances of up to
approximately 30 feet (9 meters),
performance can vary based on the smart
phone you are using, environmental
interference, etc.
Note: In addition to smart phones, you can
also pair Bluetooth-enabled devices (such as
an iPod Touch, iPad, Android tablet, etc.) to
stream music (see Pairing a Bluetooth Phone
on page 94).
Forgetting an Authenticated Smart
Phone
In situations where you no longer want your
smart phone to access Model 3 (for example,
your smart phone is lost or stolen), contact
Tesla support to disable the Model 3 mobile
app. If you have access to your smart phone
and you no longer want the smart phone to be
used as a key to your Model 3, simply delete
the Model 3 mobile app from the phone using
the same method you use to delete any other
app. Once the mobile app is removed, the
phone can no longer be used to lock, unlock,
or drive Model 3.
Model 3 Mobile App
In addition to allowing you to use your smart
phone as your Model 3 key, the mobile app
allows you to:
• Lock or unlock Model 3 from afar.
• Check charging progress and receive
notifications when charging has started,
has been interrupted, or is complete.
• Heat or cool Model 3 before driving (even
if it's in a garage).
• Locate Model 3 with directions, or track its
movement across a map.
• Flash the exterior lights or honk the horn
to
find Model 3 when parked.
• Start Model 3 remotely.
• Park or unpark Model 3 using Summon
(see Using Summon on page 73).
Model 3 Keys
Opening and Closing 7