User's Guide Part 3

131

DRAF

A Firewall is blocking the TerraPlayer

If you have a firewall, the setting of the security level can affect the TerraPlayer.

Things to look for

Norton Personal Firewall 2003

-High Level Protection. When you install the TerraPlayer Utility Suite, each executable must be

added as permitted application to the “Manual Program Control” list to work properly. When you run

configuration.exe, Firewall will ask you to accept it – if you accept, it should work fine.

-To enable file sharing from the Base Transceiver, ports udp-137 and tcp-139 may need to be set to

allow both inbound and outbound in the advanced firewall settings.

-NetBIOS default settings are set to ‘Block’ by default – these may need to be changed to ‘Permit’.

McAfee Firewall 4.0

-Filter All Traffic. When you run configuration.exe, Firewall will ask you to accept it – if you accept, it

should work fine. TerraPlayer Utility Suite programs will also cause Firewall to prompt you to accept

them – if you accept, they should work fine.

ZoneAlarm

-Program Control at Medium setting. The firewall will prompt you to accept TerraPlayer programs

when they are run, and add them to the list of secure programs.

-In order to allow file sharing, you may need to set the Trusted Zone to medium, then go to the

Firewall > Zones page and set the local network interface to be a Trusted Zone.

SyGate Personal Firewall

-Normal Security Level. Firewall will prompt you to allow TerraPlayer programs when they run – if

you accept, they are added to the list of allowable programs.

-Block All. Will block all programs, even if added to the allowed applications list.

-To enable file sharing from the Base Transceiver, rules for ports udp-137 and tcp-139 may need to

be set to allow both inbound and outbound in the advanced firewall settings.

BlackICE

-To enable file sharing from the Base Transceiver, rules for ports udp-137 and tcp-139 may need to

be set to allow both inbound and outbound in the advanced firewall settings.