User Manual

TeraHop Networks IMS Installation and Operation Manual V1.1 08-0000-01-R1
170
Multiple RSNs Will Not Register on PDA During an Incident
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1. Check that the Gateway Router is active by observing the activity
indicator on the Ethernet switch at the port in which the Gateway
Router is plugged. Is the Gateway Router active?
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2. Wait for an appropriate period of time. This period of time could be
as great as 10 minutes if a large number of RSNs have to enter the
system.
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3. As time passes, are more RSNs entering the network?
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4. There is a variable delay between the beacon rate of the Gateway
Router and the RSN that will result in this delay. As long as the
backlog is clearing, this is likely a normal event.
End End
5. Verify that the RSN(s) that will not enter the network have been
properly configured in terms of area and class IDs. Is the
configuration complete and correct?
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6. Replace the RSN.
End End
7. Properly configure the RSNs in question for the applicable area and
class.
End End
8. Is the Gateway Router powered up?
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9. Replace the Gateway Router.
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10. Refer to the symptom list and troubleshoot the correct symptom.
End End
See also How to Wake Up or Troubleshoot an RSN.