Warranty

1-Year TeraPump Limited Warranty
**** The 1 year limited warranty applies to the original purchaser against failure for a period of 12 months
(depending on the product) from the original purchase date on all new products.
THE FOLLOWING ARE EXCLUDED FROM WARRANTY COVERAGE
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- The warranty does not cover failure due to improper operation, or accidental or deliberate damage. For
example but not limited to mechanical trauma, electrical trauma, negligence, accidents, misuse or use in
unsuitable environments, etc.
- The warranty is voided if you have modified the unit in any way.
- The warranty does not cover non-defective parts worn, exhausted or consumed through normal usage of the
Product
- The warranty does not include re-configuration (setting up) or re-installation of your product. It will normally
be sent back to you in a 'factory default' condition.
-This limited warranty only covers products purchased from Terapump, or sellers authorized by Terapump.
This limited warranty does not extend to products purchased from unauthorized sellers. (including, without
limitation, online 3rd party sellers who sell on auction sites) Please note that Amazon.com is an authorized
seller of Terapump products, but only products sold by SOJITEK are covered by this limited warranty, and all
third-party sellers on Amazon.com are unauthorized. Proof of purchase from an authorized seller is required
for warranty coverage.
PROOF OF PURCHASE
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- For any claim under this warranty, the owner will need to produce an original sales invoice/receipt showing
the specific model name/number AND the date of original purchase. A financial bill (e.g. credit card bill) shall
not normally be considered adequate.
- "Original purchaser" is defined as the person buying a new product from TeraPump or from an Authorized
dealer in the US. This limited warranty is non-transferable.
- "Purchase Date" is considered to be the date of original purchase by the owner as shown on his/her sales
receipt/invoice.