Operation Manual

TENVIS Technology Co., Ltd.
41
Warranty
WARRANTY COVERAGE:
This warranty obligation is limited to the terms set forth below. TENVIS IP
Camera is designed to only supplement existing residential and business
security systems.
WHO IS COVERED:
This product is warranted to the original purchaser or the person receiving
the product as a gift against defects in materials and workmanship as based
on the date of original purchase (“Warranty Period”) from an Authorized
Dealer. The original sales receipt showing the product name and the
purchase date from an authorized retailer is considered such proof.
WHAT IS COVERED:
This warranty covers new products if a defect in material or workmanship
occurs and a valid claim is received within the Warranty Period. At its option, the
company will either (1) repair the product at no charge, using new or
refurbished replacement parts, or (2) exchange the product with a
product that is new or which has been manufactured from new, or serviceable
used parts and is at least functionally equivalent or most comparable to
the original product in current inventory, or (3) refund the original purchase
price of the product. The Company warrants replacement products or parts
provided under this warranty against defects in materials and workmanship
from the date of the replacement or repair for the remaining portion of the
original product’s warranty. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes
the company’s property. When a refund is given, your product becomes
the company’s property. Replacement product can only be sent if all warranty
requirements are met. Failure to follow all requirements can result
in delay.
WHAT IS NOT COVERED – EXCLUSIONS AND LIMITATIONS:
This Limited Warranty applies only to the new products that can be
identified by the trademark, trade name, or logo affixed to it. This Limited
Warranty does not apply to any non-TENVIS hardware product or any
software, even if packaged or sold with the product. Non-TENVIS
hardware manufacturers, suppliers, or publishers may provide a separate