Product Warranty
Warranty
Tend Secure Lynx Products
Limited Two-Year Manufacturer Warranty
If you purchased your camera directly from Tend Insights, Inc. dba Tend (“Tend”) or from an authorized
Tend distributor or authorized reseller, Tend will repair or replace (at our discretion) your camera unit free
of charge (except for shipping cost) for 24 months from the date of purchase, if unit is determined to be
defective. The customer should return the defective unit to the original place of purchase first, based on its
return or refund policy. If the original vendor’s return/refund policy has expired and this unit is still within
the limited manufacturer’s warranty, customers can call 1-888-733-9123 or email us
at support@tendinsights.com to get an RMA ID and shipping instructions. Camera must be shipped with
proof of purchase. Customer will need to pay for shipping of the defective camera. Tend will be responsible
for shipment of replacement camera.
In no event, shall Tend be liable for any special, incidental, or consequential damages for breach of this or
any other warranty, expressed or implied, whatsoever.
The detailed terms and conditions can be found at www.tendinsights.com/pages/terms-and-conditions.
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