Frequently Asked Questions

M10i cannot connect to Wi-Fi?

Please make sure you have followed the correct steps

conﬁgure the seng:

1. Hold the reset buon unl the WIFI symbol shows

increasing.

2. Add device through App.

3. Input Wi-Fi password.

4. It will keep loading, but once the Wi-Fi symbol on the

device stops increasing or ﬂashing, that means it has

been connected to Wi-Fi successfully.

Besides, For the most updated iOS system, it will not

recognize your Wi-Fi name if you do not enable the

locaon service for this App, please enable the locaon

for this App and then try again with the Wi-Fi conﬁguraon.

If it sll not works, please check and make sure that the

security mechanism of the router is not a mixture of WEP,

WPA, WPA2, and Mixed WPA. You can choose WPA-PSK,

WPA2-PSK, and Mixed WPA2-PSK.