User's Manual

3.0 GETTING READY

The Telguard can only be activated when all the necessary accounting information has been entered into the

customer database located at the Telular Communication Center. The database includes information about

the customer account, unit location, and system test plan information.

3.1 DEALER ACCOUNT ESTABLISHMENT

Prior to activation of any Telguard unit, a Dealer Account must be established. Once the Dealer Account has

been established and service credit line established between the Security Dealer and Telular, a Cellular

Service Activation form may be submitted. Establish your Dealer Account by completing the Telular Cellular

Service Dealer Account Application that is included with every Telguard and faxing it to Telular Customer

Service at 678-945-1651. Once the application has been completed you will receive an acknowledgment

within 1 business day or sooner. This is a one-time event. The acknowledgment from the Telular Technical

Service will include a Dealer Account Number that will be used for all Telguard Digital activations.

3.2 SUBSCRIBER ACCOUNT REGISTRATION FOR ACTIVATION

A complete Activation Form is required by Telular to register the Telguard prior to leaving for the job

site. Activation of the Telguard can be accomplished by either of the two following methods:

1. FAX - Fax the completed Telular Cellular Service Activation Form that is shipped with each Telguard

to Telular Customer Service at 678-945-1651.

2. INTERNET - Complete the Activation Form online at www.telular.com

Within 30 minutes of receipt of the activation request, the subscriber record will be created and the Telguard

will be ready for activation. Telular Technical Service is open from 8:00 AM – 8:00 PM EST Monday – Friday

9:00AM-5:00PM EST Saturday and closed during major holidays; Activation requests received after hours will

be processed by 9:00 AM EST the next business day.

3.3 PRE-INSTALLATION CHECKLIST

Before attempting to connect Telguard to the host C/C, please note the following:

1. Be sure you have all the proper parts before you go to the job site. The following items are shipped with each

Telguard unit:

9 Activation Form – Complete the Activation Form online at www.telular.com

or fax your activation form to

Telular Communication Center prior to leaving for the job site.

9 Telguard unit in metal enclosure.

9 UL Listed plug-in transformer.

9 Antenna with 12’ of cable

9 3-foot modular plug-to-plug cord for connecting Telguard to RJ31X jack.

9 Telguard Installation and Operating Instructions Manual

9 Backup Battery must be provided by installer

2. You must also have certain installation test tools.

• A standard telephone or lineman's butt-set is required at the job site for use in programming the unit.

• Optimal signal strength is determined by placing the unit and antenna where the most LEDs (up to

four) are lighted when using Telguard's on-board Signal Strength Indicator feature so that the unit can

be easily placed during installation where signal strength is greatest. Upon location selection, screws

and a screw driver will be required to attach the unit and antenna to the wall.

NOTE: Your unit may be subject to airtime charges for unintended use. Telular Cellular Service

offers several cellular service rate plans. Check the Activation form that was shipped with your

unit or call us to determine what rate plan each unit is operating under.