User Guide
We strongly recommend testing the network connection from device to the
server before adjusting TAT100 conguration to your needs.
Use the following steps to perform this test:
• Congure these parameters: APN, server Domain and server Port;
• Save conguration to the device by clicking on a Save to device button;
• Initiate connection by pressing the Test Connection button.
1. Remove the cover.
2. Insert Micro-SIM card as shown with PIN request disabled or read Security
info how to enter it later in Congurator. Make sure that Micro-SIM card
cut-o corner is pointing forward to slot.
3. Flip the switch to ON.
4. Congure the device. When it is done, reattach the cover and push it in
place.
5. Device is ready to be used.
02.01. PC PREPARATION (WINDOWS)
1. Please download Teltonika COM port drivers from here:
https://wiki.teltonika-mobility.com/wikibase/images/d/d0/
TeltonikaCOMDriver.zip
2. Extract and run TeltonikaCOMDriver.exe.
3. Click Next in driver installation window.
4. In the following window click Install button.
5. Setup will continue installing the driver and eventually the conrmation
window will appear. Click Finish to complete the setup.
02.02. CONFIGURATOR (WINDOWS)
Upon purchase, the device will have default factory settings unless pre-congured
device settings are ordered. These settings should be changed according to the
user’s needs. Main conguration can be performed via Teltonika Congurator
software. Congurator operates on Microsoft Windows OS and uses prerequisite
MS .NET Framework. Make sure you have the correct version installed: MS .NET
Framework 4.6.2 or newer.
1. Connect device to computer using Micro-USB cable and open Teltonika
Congurator.
2. Conguration process begins by pressing on connected device:
3. After you have nished conguring the device, press Save to device button.
4. When conguration is saved, disconnect the device from USB and reattach
the cover.
01. FIRST START
02.CONFIGURE YOUR DEVICE
Micro-SIM card insertion/removal must be performed
when device is turned o. Otherwise Micro-SIM card
might be damaged or device will not detect it.
!
02.03. IMPORTANT CONFIGURATION NOTES
GPRS SETTINGS
TRACKING SETTINGS
If connection was not initiated, it can mean any of the following:
• Improperly inserted SIM Card
• Incorrect values are set to these elds: APN, Domain or Port;
• GPRS functionality disabled by GSM provider
• No GSM coverage
• Server cannot be reached
Try solving this problem before proceeding with further device conguration.
Periodic: This mode is used to get
positioning data at xed intervals.
Conguration range is from 360 to
259200 (in seconds).
Scheduler: This mode is used to get
positioning data at xed schedule.
Device can send positioning data up
to 6 times on set days.
Main rules of setting Schedule:
• Intervals between dierent times must be at least 6 minutes.
• Days of the week must be selected and highlighted for the device to send
records according to set schedule.
More details about device conguration using Teltonika Congurator can
be found in the Teltonika TELEMEDIC wiki knowledge base
https://wiki.
teltonika-mobility.com
TAT100
*ASSET TRACKER
EASY
*BLE ASSET TRACKER
EASY
Quick Start Guide
04. SAFETY INFORMATION
03. CHARACTERISTICS
MODULE
Name Teltonika TM2500
Technology GSM/GPRS/GNSS/Bluetooth
GNSS
GNSS GPS, GLONASS, GALILEO, BEIDOU, SBAS, QZSS, DGPS
Receiver 33 channel
Tracking sensitivity -165 dBM
Accuracy < 3 m
GNSS receiver start times Hot < 1s, Warm < 25s, Cold < 35s
CELLULAR
Technology
GSM/GPRS Multi-Slot Class 12 (up to 240 kbps)/ GPRS Mobile
Station Class B
2G bands Quad-band GSM 850 / 900 / 1800 / 1900 MHz
Data support SMS (text)
POWER
Internal batteries
2x 2700mAh extremely low self-discharge Li-SOCl2 batteries 3.6V
(19.44 Wh)
INTERFACE
GNSS, GSM antenna Internal High Gain
Chipset Ultra-low-power Bluetooth BlueNRG-232
Sensors Accelerometer
USB 2.0 Micro-USB
SIM Micro-SIM, eSIM possibility
Memory 128 MB internal ash memory (220‘000 records)
Buttons On/O switch
FEATURES
Conguration and
rmware update
FOTA Web (cloud-based rmware over the air solution)
Teltonika Congurator (USB)
Scenarios
Enhanced tamper detection, Accelerometer wake up, GNSS
and LBS, Indoor tracking, Bluetooth sensor support (Light,
Temperature, Humidity, etc.), Recover mode, Manual Geo-
fence, Movement detection, Scheduler with time zones,
Tracking on stop / on move, Backup Tracking, Static navigation.
Protocols UDP/TCP
Data sending Main, Duplicate and Backup servers
Security
Conguration password
SMS login and password
Authorized GSM numbers list
Time Synchronization GNSS, NTP, NITZ
PHYSICAL SPECIFICATION
Dimensions 78 x 63 x 28 mm (L x W x H)
Ingress Protection Rating IP68
BLUETOOTH
Specication Compliant with Bluetooth v4.2 + LE
Supported peripherals Temperature and humidity sensor
CERTIFICATION & APPROVALS
Regulatory (pending) CE(RED), EAC, UCRF, REACH
TELTONIKA devices are given with 24 months warranty. All batteries carry a
reduced 6 month warranty period. If a product fails within mentioned warranty
period the product can be:
• Repaired
• Replaced with a new product
• Replaced by a repaired product
This warranty does not apply to products you purchased from unauthorized
reseller, or where product is damaged as a result of abuse, accident, modication
or other cause beyond our reasonable control.
How to submit a warranty claim
To obtain warranty service, please register Return Merchandise Authorization
(RMA) query in VIP Helpdesk or contact your sales manager. After gathering
information support engineer will initiate RMA form, which the user would
need to ll in. Once the form is conrmed, it must be printed and sent with the
shipment.
More information can be found at:
https://teltonika-iot-group.com/warranty-repair/
05. TROUBLESHOOTING
07. WARRANTY AND RETURN POLICIES
08. CERTIFICATIONS AND APPROVALS
06. MOUNTING RECOMMENDATIONS
This message contains information on how to operate TAT100 safely. By following these requirements and recommendations, you will avoid dangerous situations.
Please read these instructions carefully and follow them strictly before operating the device!
Other
In order to prevent device from mechanical damage it is advisable
to transport it in a shock–resistant packaging. If device stopped
working properly regardless of the settings only a qualied
specialist can help. It is recommended to contact your local seller
or your UAB Teltonika Telemedic manager in such a case.
Operate the device in suitable conditions
Comply with local trac laws, do not operate the device with your
hands while driving. Your safety is of utmost importance when you
drive
Be cautious near ammable materials
and liquids
Interference
All wireless devices are sensitive to electromagnetic interference,
as a result wireless devices might aect the performance of each
other.
!
Use only original batteries
Using uncertied manufacturer or dierent type batteries may cause
the device to malfunction or even explode.
!
Use batteries safely
Protect batteries from moisture. Avoid extensive operation at high
temperatures. Batteries are integrated, do not attempt to change or
charge the batteries.
!
!
TAT100 doesn‘t send data to your congured server:
• Check if the device is turned on.
• Make sure that Tracking settings are congured correctly.
• If using Scheduler tracking mode, make sure that days are selected and
highlighted in the congurator.
• Make sure that correct time zone is selected.
• Check if your APN, Domain and Port are entered correctly and GPRS data is
enabled.
If the device is not detected by the PC while plugged in:
• Try using a dierent COM port.
• Try dierent Micro-USB cable.
More information about troubleshooting can be found in:
wiki.teltonika-mobility.com
If these recommendations did not help, please contact your sales manager or
contact us directly through Teltonika VipHelpDesk. Find recommendations on how
to ll in a query in our FAQ page in the Teltonika Wiki Knowledge base.
• We recommend placing the device in such a way, that the GNSS antenna is
facing upwards to the sky.
• We recommend to install the device in a place where the TAT100 line of sight
to the sky is not obstructed.
• Replaced by an equivalent product if the
production is discontinued.
• TAT100 EAC
• TAT100 UCRF
• TAT100 REACH
• TAT100 Declaration of IMEI assignment
• TAT100 Declaration of IMEI security
• Reinstall TeltonikaCOMDriver.
• Reinstall MS .NET Framework.
At this point, TAT100 will create one high-priority record and initiate connection
to the server immediately.