Argent Terminal Adaptor - User Guide Version 1.3 Version 1.
Argent Terminal Adaptor - User Guide The information contained in this document was correct at the time of printing. However, in order to improve its products, Telstra reserves the right to modify the details in this document at any time and without warning. Copyright© 1999 Telstra Corporation Limited Copyright© 1999 Braintree Communications Pty Ltd http://www.braintree.com.au This work is copyright. All rights reserved.
Argent Terminal Adaptor - User Guide Table of Contents 1 INTRODUCTION 5 2 SCOPE 5 3 DESCRIPTION 5 3.1 Application 5 3.2 Definitions 6 3.3 Package Contents 6 3.4 Back Panel 7 3.5 Top Panel Seven Segment Display 8 3.6 ATA Activation Instructions 3.6.1 Prepare position 3.6.2 Connect ATA to NT1 3.6.3 Connect the EFTPOS terminal to ATA 3.6.4 Power-up the ATA 3.6.5 Adjust the Display Orientation of the ATA 3.6.6 Select the Required TEI Number 3.6.7 Observe D-Channel X.
Argent Terminal Adaptor - User Guide 4 5 6 V.24 SERIAL PORT ‘AT’ COMMANDS 21 4.1 Introduction 21 4.2 ‘AT’ Commands 21 4.3 S register settings 22 POTS TELEPHONE SUPPLEMENTARY FEATURES 23 5.1 Introduction 5.1.1 Abbreviations used in the POTS feature descriptions 23 24 5.2 Telephone Port (POTS) Features 5.2.1 Call Waiting (CW) 5.2.2 Malicious Call Identification (MCID / MCT) 5.2.3 Calling Line Identification Restriction (CLIR or Call Blocking) 5.2.4 Call Line Presentation (CLIP) 5.2.
Argent Terminal Adaptor - User Guide 1 INTRODUCTION This document is provided as a guide describing the procedures for installation, usage and maintenance of Telstra’s Argent Terminal Adaptor (ATA). It is highly recommended that a Telstra qualified technician install this product. However, if you choose to install the ATA yourself, you will need knowledge of the operation of Telstra’s Argent service and be familiar with the installation process of digital terminal adaptors.
Argent Terminal Adaptor - User Guide 3.2 Definitions The following words, acronyms and abbreviations are referred to in this document. Term Definition ATA Argent Terminal Adaptor EFTPOS Electronic Funds Transfer at Point Of Sale CPE Customer Premises Equipment FFS Fee For Service MFFS Maintenance Fee For Service NMS Network Management System POTS Plain Old Telephone Service PPP Point-to-Point Protocol TEI Terminal Endpoint Identifier 3.
Argent Terminal Adaptor - User Guide 3.4 Back Panel The ATA contains one analogue EFTPOS port (611 data phone socket), one V.24 (Serial/RS232) data port (DB25 connector), one standard analogue telephone port (RJ45 connector) and one ISDN port (RJ45 keyed connector). Figure 1: ATA Back Panel The function for each of the ports is listed below. Port Functions EFTPOS Modem port Connects to modem enabled EFTPOS Terminal V.24 / Serial port (RS232) PPP access to Internet, from Windows, Unix, Mac V.
Argent Terminal Adaptor - User Guide 3.5 Top Panel Seven Segment Display The Seven-Segment display consists of lighted segments to display numbers 0-9 plus a dot. This shows the startup state of the ATA and on-going status of the EFTPOS connection. Displays do not relate to calls on the POTS port or the V.24 serial port (except for EFTPOS). When starting up the ATA, the Seven-Segment display lights up and moves through a sequence of patterns and numbers.
Argent Terminal Adaptor - User Guide Only the decimal point on the Seven Segment Display is illuminated when the configuration has been downloaded successfully by the Argent NMS, and the ATA is functioning correctly with connected EFTPOS terminals responding normally. No other codes will be displayed on the Seven Segment Display in this mode and the unit can be assumed to be correctly configured and operational.
Argent Terminal Adaptor - User Guide 3.6.4 Power-up the ATA Insert the Plugpack connector into the 12VDC socket on the ATA back panel. Whilst pressing and holding the RST button at the back of the ATA, turn the 240V power on at the power point. Release the RST button when the display changes to a “C”. 3.6.
Argent Terminal Adaptor - User Guide Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to automatically download its configuration. “Remote Management in Progress” (Display 4) will be displayed during this process. 3.6.9 Observe the Software Download The Argent NMS will then make a decision if the ATA requires a new version of software. If this decision is made the NMS will start downloading the new software which will take between 3 to 10 minutes.
Argent Terminal Adaptor - User Guide 3.6.12 Observe that the ATA is ready and record the service details When the above steps have completed successfully, and the configuration is downloaded. There may be a 1-2 minute delay while the ATA activates software, after which the decimal point on the Seven-Segment Display will be illuminated indicating that the unit is now ready for EFTPOS transactions.
Argent Terminal Adaptor - User Guide 3.6.14 Point-to-Point Protocol (PPP) Installation PPP is used to connect to Internet or other ISDN TAs using the common Windows, Unix, Macintosh interfaces. Most commonly, it is used for Internet access. PPP over a OnRamp® 2 B-channel can be invoked via the V.24 Serial port, from a Windows 95 PC or similar, by setting up Dial-up networking similar to the configuration of a standard modem.
Argent Terminal Adaptor - User Guide 5. Click on Add 6. Tick Don’t detect my modem; I will select from list 7. Click on Next 8. Select Standard Modem Types – Standard 33600 bps Modem 9. Click on Next 10. Select the Communications port to which the ATA Modem is attached Version 1.
Argent Terminal Adaptor - User Guide 11. Click on Finish 12. Click on Properties 13. Set Maximum speed to 115200 14. Click on Close Your ATA Modem is now installed 3.6.15 Installing Dial-Up Network To Install Dial-Up Networking (DUN) and TCP/IP please refer to your Microsoft Installation Guide or your Internet Service Provider (ISP) for the latest configuration information. Version 1.
Argent Terminal Adaptor - User Guide 3.6.16 Configuring Dial-Up Networking (DUN) 1. Open My Computer from your Desktop 2. Open Dial-Up Networking 3. Double click on Make New Connection 4. Type in the name of your ISP 5. Select a device (Standard 33600 bps Modem) 6. Click Next 7. Type in the area code and telephone number of ISP dial-up number Version 1.
Argent Terminal Adaptor - User Guide 8. Click Next 10. Click Finish 3.6.17 V.120 Setup V.120 allows a device using a serial port to connect to another remote device using a serial port. The V.120 carries the data transparently like a cable. V.120 handles transport mechanisms without involving the end devices or terminals. This protocol is ideal for legacy equipment that previously required a modem, or leased line for connection.
Argent Terminal Adaptor - User Guide 3.7 ATA Maintenance In the case where the Argent TA fails to operate, contact your Service Provider for assistance. 3.7.1 Check the Seven Segment display Check the ATA Seven Segment Display for indication of possible fault conditions. The normal running state is Decimal point only illuminated. 3.7.2 Check that the Power is On Check to see that the power is “on” and that all the physical connections are in place and correctly located. 3.7.
Argent Terminal Adaptor - User Guide 3.7.7 Maintenance by Telstra Telstra Service Assurance contracts are available for the ATA which can cover labour and parts for maintenance activity during contracted hours (please note that some exclusions do apply eg unfair wear & tear). The customer should contact their Service Provider to apply for a Telstra Service Assurance contract. Telstra can provide maintenance to uncontracted customers however “Maintenance Fee For Service” charges will apply.
Argent Terminal Adaptor - User Guide 3.8.4 ATA out of Warranty - with Telstra Service Assurance If an ATA, which is out of warranty, is found to be faulty and you have a Service Assurance contract, Telstra will replace the complete ATA package free of charge (if it cannot be repaired on site). Version 1.
Argent Terminal Adaptor - User Guide 4 V.24 SERIAL PORT ‘AT’ COMMANDS 4.1 Introduction The Argent Terminal Adaptor (ATA) is an ISDN device with powerful features for interconnection. While the primary purpose of Argent is the delivery of transactions to centralised hosts, the ATA extends the functionality of the ISDN line to carry this service. ‘AT’ commands refer to a set of instructions, which can be sent to the ATA to control local features. The POTS (Plain Old Telephone System) port and V.
Argent Terminal Adaptor - User Guide AT \Q %R %S Sn? Sn= \T V %V &V &W Z +++ Description ATQ0 (default) Enable result codes output to the terminal. ATQ1 Disables result codes to the terminal. ATQ2 Disable result code in answer mode only.
Argent Terminal Adaptor - User Guide Register S59 S60 S65 S67 S71 S75 S92 Description allows multiple phone numbers on an ISDN service. ISDN connection status can only be read ATS59? Returns 0 for connection not synchronised to Telstra network ATS59? Returns 1 for connection ready for calls.
Argent Terminal Adaptor - User Guide 5.1.1 Abbreviations used in the POTS feature descriptions [...] DN DT OH RH RR RSP Version 1.
Argent Terminal Adaptor - User Guide 5.2 Telephone Port (POTS) Features 5.2.1 Call Waiting (CW) Call Waiting is an Easycall ™ feature so the customer can detect the presence of another call, while a call is in progress. a b c 5.2.
Argent Terminal Adaptor - User Guide If you do not have access to a computer, you can enable CLIR on a permanent basis using the following handset commands: 5.2.
Argent Terminal Adaptor - User Guide 5.2.5 Call Forward Call forward allows calls to be forwarded to any other telephone including mobiles either immediately, when busy or if the call is not answered. 5.2.5.1 Call Forward Immediate or Unconditional Call Forward Immediate also called Call Forward Unconditional (CFU) will direct all incoming phone calls to another phone until the feature is turned off. a To turn Call Forward Immediate (Variable Number) ON.
Argent Terminal Adaptor - User Guide All voice phone calls and data calls will be answered if a telephone number is not entered into the AT command registers. Once an MSN telephone number is entered, the ATA will use this number and only receive calls received for this specific telephone number. All data calls and normal voice calls will only be recognised by the ATA if the phone number matches the number stored in the ATA.