User's Manual

74
TROUBLESHOOTING
Problem Possible cause and solution
It is not possible to switch
on the phone.
Low battery charge. Recharge the battery.
(Page 11) The battery is not connected
correctly (page 9)
You hear an audible
warning and this image
appears:
Low battery charge. The battery charger is
not properly connected. Recharge the
battery. (Page 10-11)
A blinking P symbol is
displayed.
A problem has occurred during battery
recharge. Check the battery and the charger
plug are connected to the phone correctly.
(Page 10-11)
While the phone is
recharging the display
shows this symbol
A fault has occurred in the battery: charging
temperature too high (take out the battery
and leave it to cool for half an hour),
damage (change the battery). Change the
battery.
This message is displayed:
“Insert SIM”
No card has been inserted in the phone or
the card has not been inserted correctly.
Insert the SIM card. (Page 8)
This message is displayed:
“SIM faulty”
The SIM card is defective or has not been
inserted correctly. Check that the SIM card
has been inserted correctly and is clean.
(Page 7-9)
This message is displayed:
“PUK X
XX
X - - - - - -”
The wrong PIN has been keyed in 3
consecutive times. Unlock the SIM card with
the 8-digit PUK code (Page 21).
The name of the network
operator or service provider
is not shown on the display
in stand-by mode.
You are outside the area of coverage of the
GSM signal. Change position.