User's Manual

6. MAINTENANCE
54 D-305735 PowerMaster 360 Installer's Guide
6. MAINTENANCE
6.1 Handling System Troubles
Fault What it means Possible Solution
1-WAY
The control panel cannot configure or control
the device.
Battery consumption increases.
• Make sure the device is physically present.
• Check the display for device faults, for
example, low battery.
• Use RF diagnostics to check the current
signal strength and during the last 24
hours.
• Open the device cover and replace the
battery or press the tamper switch.
• Install the device in a different location.
• Replace the device.
AC FAILURE There is no power to gas sensor
Make sure that the AC power supply is
connected properly
AC SUPPLY
FAILURE
There is no power and the system is working
on backup battery power
Make sure that the AC power supply is
connected properly
CLEAN ME The fire detector must be cleaned
Use a vacuum cleaner to clean the detector
air vents occasionally to keep them free of
dust.
COMM. FAILURE
A message could not be sent to the
monitoring station or to a private telephone
(or a message was sent but was not
acknowledged)
• Check telephone cable connection
• Check that correct telephone number has
been dialed.
• Dial Monitoring Station to check whether or
not events are received.
CPU LOW
BATTERY
The backup battery within the control panel is
weak and must be replaced (see section 6.2,
Replacing the Backup Battery).
• Check for AC power is available in the
Panel.
• If trouble exists for more than 72 hours,
replace the battery pack
CPU TAMPER
OPEN
The control panel was physically tampered
with or its cover was opened, or it was
removed from wall.
The control panel is not closed properly.
Open the control panel and then close it.
GAS TROUBLE Gas detector failure
Gas detector: Disconnect and then put back
the AC power supply connector CO Gas
detector: Replace the detector
GSM NET FAIL
The GSM communicator is not able to
connect to the cellular network.
• Move the Panel and GSM unit to another
location.
• Enter and exit the Installer Mode menu
• Disconnect GSM unit and install it again
• Replace SIM card
• Replace the GSM unit
JAMMING
A radio-frequency signal which is blocking
communication channel of sensors and
control panel is detected.
Locate the source of interference by switching
off any wireless devices (cordless telephones,
wireless ear plugs, etc.) in the house for 2
minutes then check if trouble continues.
Use also RF diagnostics to check signal
strength.
LINE FAILURE There is a problem with the telephone line
• Lift the telephone receiver and make sure a
telephone line can be heard
• Check the telephone connection to the
control panel
LOW BATTERY
The battery in a sensor, keyfob or wireless
•
For AC powered devices, check AC power