Operation Manual

Bosch Security Systems, Inc.
Technical Manual
F.01U.196.221
Rev. 08
CHAPTER 7
Troubleshooting and FAQs
PROBLEM SOLUTION
My ANR (Active Noise Reduction) is no longer
working.
• Verify the headset is plugged in.
• Verify the ANR switch is in the on
position.
• If using a battery, verify the battery is
charged.
• If you have verified the previous
bullets, then send the unit in for
repair.
My headset does not work with my cell phone or
MP3 player.
• Verify the cord for the device is
plugged in firmly.
I need parts for my headset. • Contact technical support for the part
number you are looking for.
Technical Support phone number • 1.800.898.6723
I want to repair my headset at home. • We have custom developed test
equipment which is required to
qualify the product and is not
available outside of the factory.
Home repair may void TSO
requirements.
How long will it take my headset to be repaired?
Repair duration is usually 7 to 10 working days plus
shipping time back to the customer.