User Manual
Table Of Contents
- Contents
- Preface
- Introduction to WC Gear
- WC Gear Panels
- Installation of WC Gear
- Using WC Gear
- Troubleshooting and Updating WC Gear
- Support for WC Gear
- Regulatory Compliance Statements
Troubleshooting and Updating WC Gear
Windows Update Issues
33
Your drive is now accessible in Wirecast and Windows.
Windows Update Issues
If you receive an question mark (?) with a yellow exclamation mark next to the capture
devices, you may be experiencing a Microsoft Windows update issue.
Microsoft issued a statement updates will cause Windows computers (including
Wirecast Gear) to lose their drivers to capture devices.The fastest way to resolve this is
to download the latest drivers from the Magewell website:
http://www.magewell.com/downloads.
Below is a link to an article that further explains the Microsoft Windows update issue:
http://www.howtogeek.com/243581/windows-10-may-delete-your-programs-
without-asking/.
Question Mark