N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN User Manual September 2013 202-11267-01 350 East Plumeria Drive San Jose, CA 95134 USA
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Support Contact your Internet service provider for technical support. For the current EU Declaration of Conformity, visit http://support.netgear.com/app/answers/detail/a_id/11621/. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc.
Contents Chapter 1 Hardware Setup Unpack Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hardware Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Label. . . . . . . . . . . . . . . . . . . . .
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN View Logs of Web Access or Attempted Web Access . . . . . . . . . . . . . . . . 30 Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Erase the Current Configuration Settings. . . . . . . . . . . . . . .
1. 1 Hardware Setup The N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN provides an easy and secure way to set up a wireless home network with fast access to the Internet through a gateway. If you have not already set up your new access point using the installation guide that comes in the box, this chapter walks you through the hardware setup.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Unpack Your Access Point Your box contains the following items: • N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN • Access point stand • AC power adapter (plug varies by region) • Category 5E (Cat 5E) Ethernet cable • Resource CD • Installation guide with cabling and access point setup instructions If any parts are incorrect, missing, or damaged, contact your Internet service provider.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN The following table describes the LEDs, icons, and buttons on the front panel from left to right. Item Description Power • • • • • Solid amber. The access point is starting after being powered on. Solid green. The access point is ready to use. Off. The access point does not have power. Blinking green. The firmware is corrupted. Blinking amber. The firmware is upgrading, or someone pressed the Restore Factory Settings button. • • Solid green.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Label The label on the access point shows the Restore Factory Settings button, login information, MAC address, and serial number. WiFi network name Default password Restore Factory Settings Serial number MAC address Figure 3. Label on access point For information about restoring factory settings, see Factory Settings on page 43.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN 2. Insert the tabs of the stand into the slots on the bottom of your access point as shown. Position Your Access Point The access point lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your access point.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Cable Your Access Point To cable your access point: 1. Connect the Ethernet cable to your gateway. 2. Connect the other end of the Ethernet cable to one of the LAN ports on the access point. Internet 3. Plug the power adapter into an electrical outlet. 4. Plug the other end of the power cable into the access point. Verify the Cabling Verify that your access point is cabled correctly by checking the access point LEDs.
2.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN BASIC Home Screen The BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. You can click either of the two sections of the dashboard to view more detailed information. The left column has both menus and tabs. Use the ADVANCED tab to access more menus and screens. Menus (Click the ADVANCED tab to view more) Language Dashboard (Click to view details) Help Figure 4.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN To connect manually: 1. On your computer or wireless device, open the software that manages your wireless connections. This software scans for all wireless networks in your area. 2. Look for your network and select it. The unique WiFi network name (SSID) and password are on the access point label. If you changed these settings, look for the network name that you used. 3. Enter the access point password and click the Connect button.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN To view or change basic wireless settings: 1. Select BASIC > Wireless. The Wireless Settings screen displays. The screen sections, settings, and procedures are explained in the following sections. 2. Select the location where the access point is used. In the United States, the region is fixed to United States and is not changeable. 3. Make any additional changes that are needed. 4. Click the Apply button. Your settings are saved.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN The following fields appear on the Wireless Settings screen: • Enable SSID Broadcast. This setting allows the access point to broadcast its SSID so wireless stations can see this wireless name (SSID) in their scanned network lists. This check box is selected by default. To turn off the SSID broadcast, clear the Enable SSID Broadcast check box. You click the Apply button for any of these. • Name (SSID).
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets higher speed because it is implemented through hardware, while WPA-PSK is usually implemented through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data encryption keys. Then it dynamically varies the encryption key.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN To view the Attached Devices screen: 1. From the BASIC Home screen, select Attached Devices. Wired devices are connected to the access point with Ethernet cables. Wireless devices have joined the wireless network. The following fields provide information about connected devices: • # (number). The order in which the device joined the network. • IP Address. The IP address that the access point assigned to this device when it joined the network.
3. NETGEAR genie ADVANCED Home This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • WPS Wizard • Setup Menu • LAN Setup Some selections on the ADVANCED Home screen are described in separate chapters: • Security. See Chapter 4, Security. • Administration. See Chapter 5, Administration. • ADVANCED Setup. See Chapter 6, Advanced Settings.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN NETGEAR genie ADVANCED Home Screen The genie ADVANCED Home dashboard presents status information. The content is the same as what is on the Access Point Status screen available from the Administration menu. The genie ADVANCED Home screen is shown in the following figure: This screen is also displayed through the Administration menu. WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN The access point attempts to add the WPS-capable device. The WPS LED on the front of the access point blinks green. When the access point establishes a WPS connection, the LED is solid green and the access point WPS screen displays a confirmation message. 6. Repeat Step 2 and Step 3 to add another WPS client to your network. Setup Menu To modify wireless, LAN, and jumbo frames options: Select ADVANCED > Setup to display the Setup menu.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN To change the LAN settings: 1. Select ADVANCED > Setup > LAN Setup to display the following screen: 2. Enter the settings that you want to customize: • IP Address. The LAN IP address of the access point. • IP Subnet Mask. The LAN subnet mask of the access point. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which addresses must be reached through a gateway or access point. 3.
4. 4 Security This chapter explains how to use daylight saving time settings and security event email notifications.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Daylight Savings Time You can specify the use of daylight saving time. To specify the use of daylight saving time: 1. Select ADVANCED > Security > Schedule. The following screen displays: 2. Check the Automatically adjust for daylight savings time check box. 3. Click the Apply button. Your settings are saved.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN 2. To receive email logs and alerts from the access point, select the Turn E-mail Notification On check box. 3. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration screen of your email program. If you leave this field blank, no log and alert messages are sent. 4.
5. 5 Administration This chapter describes the settings for administering and maintaining your access point and home network.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Upgrade the Firmware The access point firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu, which you access from the ADVANCED tab. You might see a message at the top of the genie screens when new firmware is available for your product. To update your access point: 1. Select ADVANCED > Administration > Firmware upgrade. 2. Click the Browse button.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN The following screen displays: Access Point Information The following information displays: • Hardware Version. The access point model. • Firmware Version. The version of the access point firmware. It changes if you upgrade the access point firmware. • GUI Language Version. The localized language of the user interface. • Operation Mode. The operation mode of this device. The device is an access point (AP).
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN To view connection statistics: 1. Select Administration > Access Point Status. 2. Click the Show Statistics button. The following screen displays: The following information displays: • System Up Time. The time elapsed since the access point was last restarted. • Port. The statistics for the LAN (Ethernet) ports. For each port, the screen displays: • Status. The link status of the port. • TxPkts.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Wireless Settings The following information displays for the 2.4 GHz and 5 GHz bands: • Name (SSID). The wireless network name (SSID) that the access point uses. • Region. The geographic region where the access point is being used. It might be illegal to use the wireless features of the access point in some parts of the world. • Channel. Identifies the operating channel of the wireless port being used. The default channel is Auto.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. To view and manage the log: 1. Select ADVANCED > Administration > Logs. The Logs screen displays. The Logs screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Manage the Configuration File The configuration settings of the access point are stored within the access point in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings. Back Up Settings To back up the access point’s configuration settings: 1. Select ADVANCED > Administration > Backup Settings. The following screen displays: 2. Click the Back Up Settings button. 3.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Erase the Current Configuration Settings You can use the Erase button to erase the configuration and restore the factory default settings. You might want to do this if you move the access point to a different network or if you changed the password and have forgotten what it is. (The default password is on the product label.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Password Recovery It is a good idea to enable password recovery if you change the password for the access point’s user name of admin. Then if you forget the password, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery: 1. Select ADVANCED > Administration > Set Password. 2. Select the Enable Password Recovery check box. 3.
6. 6 Advanced Settings This chapter describes the advanced features of your access point. The information is for users with advanced networking knowledge who want to set the access point up for unique situations.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Advanced Wireless Settings To specify advanced wireless settings: 1. Select ADVANCED > Advanced Setup > Wireless Settings. Scroll to view more settings 2. Specify the following settings: • Enable Wireless Access Point Radio. You can completely turn off the wireless portion of the wireless access point by clearing this check box. Select this check box again to enable the wireless portion of the access point.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Transmit Power Control. You can change the transmit power of each wireless radio. Lower transmit power reduces the power consumption of the access point, but also reduces the wireless coverage. Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your access point at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.
7. 7 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your access point.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Quick Tips This section describes tips for troubleshooting some common problems. Power LED Check the Power LED to verify correct access point operation. If the Power LED does not turn solid green within two minutes after you turn the access point on, reset the access point according to the instructions in Factory Settings on page 43.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Troubleshoot with the LEDs After you turn on power to the access point, the following sequence of events occurs: 1. When power is first applied, verify that the Power LED lights. 2. After two minutes, verify the following: • The Power LED lights solid green. • The LAN port LED lights. • The 2.4 GHz and 5 GHz LEDs light. You can use the LEDs on the front panel of the access point for troubleshooting.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Cannot Log In to the Access Point If you are unable to log in to the access point from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the access point. For more information, see Check Ethernet Cable Connections on page 38. • Make sure that your computer’s IP address is on the same subnet as the access point.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN • Time is off by one hour. The access point does not automatically sense daylight savings time. In the Schedule screen, select the Automatically adjust for daylight savings time check box. Wireless Connectivity If you are having trouble connecting wirelessly to the access point, try to isolate the problem: • Does the wireless device or computer that you are using find your wireless network? If not, check the 2.
A. Supplemental Information A This appendix provides factory default settings and technical specifications for the N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Factory Settings You can return the access point to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the back of the access point for at least five seconds. The access point resets and returns to the factory configuration settings shown in the following table.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Technical Specifications Table 1. WNDR4300-TN Router specifications Feature Description Power adapter Europe: 230V, 50 Hz, input Dimensions 1.1 in. x 6.89 in. x 4.68 in. (28 mm x 175 mm x 119 mm) Weight 0.5 kg (1.
B. Notification of Compliance B Regulatory Compliance Information This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Dynamic Frequency Selection (DFS) for devices operating in the bands 5250- 5350 MHz,5470-5600 MHz and 5650-5725 MHz. Sélection dynamique de fréquences (DFS) pour les dispositifs fonctionnant dans les bandes 5250-5350 MHz, 5470-5600 MHz et 5650-5725 MHz. The maximum antenna gain permitted (for devices in the bands 5250-5350 MHz and 5470-5725 MHz) to comply with the e.i.r.p. limit.
N750 Wireless Dual Band Gigabit Access Point WNDR4300-TN Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters).
