User guide

© 2012 TELENAV, INC. PAGE 73 OF 74
I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the number
of users that have rated the location. A location accrues points based on how many stars it is given by Scout users.
When a location consistently achieves above-average ratings, its popularity count increases. Negative ratings lower the
popularity count of the location.
How long are ratings kept?
Ratings and reviews expire after two years.
18. Customer Support
Please contact Telenav directly for general information about your Scout account.
Phone
1-888-353-6284
Website
General Information: www.telenav.com
Pre-Planning: www.scout.me