User guide

 Change your PIN number.

 Contact Customer Support.

If you need to migrate your Scout account to a different phone number, please call Scout Customer Support at

1-888-353-6284. For security reasons, you cannot perform this change unassisted.

16. Error Conditions

Account cancelled

Your Scout account has been cancelled. Contact Scout Customer Support at 1-888-353-6284.

Account not found

You do not have a valid Scout account. Contact Scout Customer Support at 1-888-353-6284.

GPS signal weak, Cannot get GPS signal, or No GPS data

Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that

some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should

announce when you have adequate GPS signal again.