User’s Guide v1.
Copyright © 2012 TeleNav, Inc. All rights reserved. TeleNav is a trademark of TeleNav, Inc. No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one copy of this manual onto a hard drive for personal use. This manual is copyrighted and contains proprietary information that is subject to change without notice. For more information, visit www.telenav.
Table of Contents 1. Welcome...........................................................................................................................................................6 2. Safety and Legal Notices ...............................................................................................................................7 3. Data Service Options......................................................................................................................................7 4.
8.16.1 3D Moving Map.........................................................................................................................25 8.16.2 2D Moving Map.........................................................................................................................25 8.16.3 Route Summary ........................................................................................................................27 8.16.4 Traffic Summary...................................................
11.3 Movies ...................................................................................................................................................56 11.3.1 11.4 Search Movies...........................................................................................................................57 Preferences ...........................................................................................................................................58 11.4.1 General ........................
1. Welcome The Scout™ application on your device uses GPS position determination technology and access to your carrier’s data network to provide you with driving directions and a host of other services, including: GPS navigation that gives you turn-by-turn directions to any destination address in the United States and Canada. If you miss a turn or get off-track, Scout will calculate a new route for you.
2. Safety and Legal Notices Please read this section carefully before using Scout TeleNav will not accept any responsibility whatsoever for accidents resulting from failure to observe common sense precautions. Your personal judgment, traffic regulations, and common sense must always take precedence over any driving direction produced by Scout. WARNING: Keep your eyes on the road.
4. Device Controls The following graphic shows the control buttons for a device running Windows 8. Your own device may vary slightly. For the Scout application, most functions are accessed from the device’s touch-screen. Scout can be viewed in either Portrait or Landscape modes. Audio volume Power button Back key Search Windows Menu © 2012 TELENAV, INC.
5. Tips on Using GPS In order to get information for navigation, devices are equipped with a GPS receiver that uses signals from satellites orbiting the earth. If this is your first GPS device, the following tips will help you get started. When using GPS, make sure you are outside with a clear view of the sky and no buildings or trees are in the way. Remain stationary to acquire the initial GPS signal before you start your journey.
3. The first time you launch Scout, you will see the Welcome screen. You will be asked for your email address and to agree to the Terms of Use. 4. Enter your phone number on the Registration screen. NOTE: You can create a scout.me account on www.scout.me. The scout.me website allows you to access web features and sync certain features to your device, such as your Favorites. 5. The next screen will ask you to select a subscription type.
Scout may ask if your current location can be used for map and navigation purposes. If you decline, the application will not be granted the permission to get GPS fixes, so the map and navigation features may not work. 6. Choose Allow to continue using the app. 7. Scout Menu Overview This section gives you a brief overview of the Scout menus. 7.
7.1.1 Drive To Menu You can select a variety of ways to get driving directions to a destination. The Drive To Menu options are: Resume Trip (if you have previously interrupted a navigation session) My Favorites Recent Places Address Business Airport Intersection City Select one of these menu items or use the Back key to return to the Scout Main Menu. See page 14 for more information on how to use the Drive To menu. 7.1.
7.1.3 Maps & Traffic Menu This option shows you a map of your current location. Choose the New Map icon to view a map of: Your Current Location A Favorite Place A Recent Place An Address you type or speak in A Business you type or speak in An Airport you type or speak in An Intersection you type or speak in A City you type or speak in See page 43 for full details on these features. © 2012 TELENAV, INC.
7.1.4 Tools & Extras Menu The Tools & Extras menu gives you options for setting your preferences and other features: Weather My Stuff Movies Preferences About See page 48 for full details on these features. 8. Drive To Menu There are several ways to get driving directions to a desired location. 1. Select Drive To from the Scout Main Menu. Then select one of the Drive To menu options. © 2012 TELENAV, INC.
2. Use the Search option on the Scout Main Menu and search for a Point of Interest. Then Drive To location. that To use the Drive To menu, do the following steps: 3. Choose “Drive To” from the Scout Main Menu. 4. Choose one of the following options from the Drive To menu as shown in the illustration to the right and discussed below. © 2012 TELENAV, INC.
8.1 Resume Trip This option appears if you have previously interrupted a navigation session. Your destination and route settings are saved if you exit navigation while on a route so that you may easily resume the trip later. The settings for a paused trip will clear if you begin a new route. 8.2 My Favorites Favorites are places that you have saved in the past so you can quickly access them. Many Scout users save their home and work addresses as a Favorite so they can easily reuse the addresses later.
8.3 Recent Places Recent Places are addresses used recently for navigation directions. When an address in the list is used within Scout, it is promoted to the head of the list. Choose a Recent Place in the list for navigation directions. If you have a large Recent Places list, it may be easier to use the Find function to find your desired Recent Place. To use the Find function, enter one or more alphanumeric characters in the Find text box.
8.5 Address – Speaking In Instead of typing in your address, you can directly speak in your entry. 1. On the Drive To menu, choose Address, Business, Airport, Intersection, or City. Then choose the Speak It icon . 2. Follow the voice prompts to dictate your address. The prompts will vary, depending on the menu from which you accessed the “Speak It” option. 3. Tap the End key when you are finished. The matching address is then displayed on your screen for confirmation. © 2012 TELENAV, INC.
8.6 Business Scout offers a full national business directory. You can find the addresses and phone numbers of businesses such as restaurants, hotels, and gas stations. Search by typing in a keyword or by choosing a category in the extensive directory. Scout searches for your chosen business around your current location, but you can change the search origin by choosing the “Where” field in the “Search For” screen. See the Search Menu section on page 33 for more details on this feature.
8.8 Intersection Enter an intersection by typing in the appropriate fields. 1. On the Drive To menu, choose Intersection. 2. Type in two cross streets. You can also leave the Street fields blank and just type in a city and state or zip code to use the address of the city’s center. As you enter characters, nearby cities or intersections that you have recently viewed or visited will be automatically suggested. To save time, you can select the suggestions before you finish typing. 3.
8.10 Navigation Options (Getting Route Screen) Scout assumes that you want to start from your current location, but you can edit your route. After you select a Drive To location, the Getting Route screen appears. Choose a field to edit if you would like to make any changes. NOTE: You can also make adjustments to your route in Tools & Extras menu >> Preferences >> Navigation. © 2012 TELENAV, INC.
8.10.1 Edit Origin Choose the Origin field on the Trip Confirmation screen to select a new starting point for the trip. 8.10.2 Edit Destination Choose the Destination field on the Trip Confirmation screen to select a new ending point for the trip. 8.10.3 Edit Route Style Choose the Route Style field on the Trip Confirmation screen to edit your route style: Fastest – This default Route Style finds the fastest driving route.
If you are not moving, Scout may not know your direction of travel, so the first few driving directions may be incorrect since Scout may initially make an incorrect assumption. However, once you start moving, Scout learns your direction of travel and provides an updated set of driving directions. For more information about navigation views, see page 24. 8.
8.16 Navigation Views The default navigation view is 3D moving maps, but you may wish to use the 2D Map instead. You can change the default navigation view in Tools & Extras >> Preferences >> Navigation >> Moving Maps (see page 59 for more information). In the navigation screen, select from the options along the bottom to change navigation views. See the table on page 26. To repeat an audio prompt during navigation, tap the Turn Speaker or icons.
The View menu has the following options: 8.16.1 3D Moving Map A 3-dimensional map with turn icons (default). This view allows you to see how the road ahead is organized, similar to the perspective of a bird flying above the route. You can see the route to your destination as a blue overlay on one of the roads with white triangles leading you in the correct direction. Orange arrows mark any upcoming turns. The name of the street you are currently on is displayed at the bottom of the screen.
The content on the 3D Moving Map navigation view is explained below. Name of the street you will turn onto Next turn Estimated Time of Arrival and distance traveled Upcoming cross-street Directional heading Name of the street you are on Search for businesses along route View Route Summary View Traffic Summary View Map Summary The following table explains the graphics you will find on the various navigation screens.
8.16.3 Route Summary A text listing of every turn for this navigation session from your starting location to your destination along with mini turn icons. Tap on a segment to hear the audio for that segment. 8.16.4 Traffic Summary Displays overall delay from traffic, a summary of incidents on the route, and the average speed for each segment where available. You can choose any line to view more details.
Delay – Total time delay caused by traffic conditions, or the sum of delays on each segment. NOTE: Delay refers only to the route currently shown. MPH/KPH – Average speed on that road segment. NOTE: This is not the distance from the origin but the length of each road segment. Street – The street or highway name of the road segment. Dist – Distance until next turn.
8.16.5 Map Summary The entire route from your starting location to your destination is drawn on a map, complete with the latest traffic alerts and traffic flow information. The route is displayed as a blue line connecting the Start and Finish flags. When available, tap on the traffic alert icons to read traffic details. Highways and major roads with traffic flow information are color-coded by speed in each direction of travel: Speed > 50 mph 30 – 50 mph < 30 mph Unknown Road Color Green Yellow Red Grey 1.
8.16.6 Search Along Use the Search menu to find the desired locations along your navigation route. For example, find every Mexican restaurant on your route between San Francisco and Sacramento. This also displays how many miles off your route each restaurant is. Select a place from the Search Along list to get driving directions from your current location to the place. © 2012 TELENAV, INC.
8.17 Re-routing Options 8.17.1 Manual While you are in a navigation session, you can choose to manually re-route to avoid traffic congestion. 1. During navigation, choose “Traffic Summary.” 2. Choose a line with an incident to view its Traffic Detail screen. The following options are available: Minimize All Delays – Reroute to minimize traffic delays for the entire current route.
3. The Suggested Route screen shows the proposed new route, outlining the original (blue) and suggested route (green). Choose Accept to start navigation to the new route. Press the Back button to cancel and go back to the Traffic Summary screen. 8.17.2 Avoid Ahead (Audio Detour) When you hear an audio warning about a traffic incident during your navigation session, you can re-route to avoid congestion ahead. 1.
9. Search Menu The Search menu provides you with a few different ways to find the addresses and phone numbers of businesses such as restaurants, hotels, and gas stations. You can also find WiFi spots for Internet access and parking lots or garages. If the search succeeds, you will be presented with a list of businesses that are near the search point, or within the search area you specified.
9.1.1 Search by Category Select a search category from the tree. Click on the Expand or Collapse arrows to show or hide category details. The “Any” choice means any business in that particular category. 9.1.2 Sorting Options After you choose a category, a list of nearby results will be displayed. These results will be ordered by “Relevance,” which is a combination of best match and distance. Make a selection from the list. You can choose More on your Search Category. for list sorting options.
explanation of how popularity is calculated). The Results screen appears with details about your selection. Depending on availability, some search results also contain a description of the business, sponsored deals, and menus (for restaurants). Below are the details of the Search Details screen. Name and address of the business Rating (tap to rate) Distance from the search point User-submitted reviews (tap to read) Phone number, when available (tap to call) Get driving directions © 2012 TELENAV, INC.
9.1.3 Define a Location Scout assumes that you want to start navigation from your current location, but you can change your Search origin when the “Search For” screen appears. 1. In the “Search For” screen, choose the “Where” field. 2. The Search Near screen appears. Select a place to conduct your search. © 2012 TELENAV, INC.
9.2 Most Popular Category You can search for the most popular food/coffee places. 1. In the Search screen, expand the Food/Coffee category and choose “Most Popular.” 2. The Most Popular search results screen displays items that are frequently given higher star ratings. By default, results are sorted by the number of points they have received (popularity). Items with no points or negative points are not displayed.
9.3 Sponsored Results 1. Icons next to business names indicate that more information is available in the Details screen. 2. The Sponsored Results (Details) screen shows business details and descriptions. The tabs you see may vary, depending on what is available for the business. Browse any deals or promotions that the business may be offering. View menus for restaurant searches. © 2012 TELENAV, INC.
9.4 Map Results You can view your search results plotted on a map. On the Map Results screen, choose 1-9 to center on a certain location. Choose the business summary toolbar at the top to view the details screen. Choose the Previous Search Results list. to center back on your current Choose the Find Me icon location if you have panned the map. Choose the Show Traffic icon or Next arrows to scroll through the for traffic information.
9.5 Search for Gas by Price You can search for the cheapest gas prices around your current location or another location that you specify. 1. Choose Search in the Main Menu. 2. In the Search screen, choose “Gas By Type.” 3. Choose “Any” to search all categories, or choose a fuel grade. 4. The Search Results screen displays with a list of gas stations sorted by price. Choose for sorting options. 5. Choose a gas station to go to its Details screen.
9.6 Reviews and Ratings Locations with star ratings next to them indicate those for which you can view other people’s reviews (either editorial or individual user review). You can also submit your own rating for this location, indicated by the number of stars (the range is from 1 to 5). 9.6.1 Read Reviews 1. In the Search Results screen, select a location. 2. In the Details screen, choose “Reviews.” NOTE: This option is not available if the business currently does not have any reviews written yet.
3. A summary of all the reviews is presented on the next screen. Select a line to read the full review. 9.6.2 Submit Your Own Rating 1. In the Search Results screen, select a location. © 2012 TELENAV, INC.
2. In the Details screen, select the stars. 3. In the Rate This screen, select a rating from 1 to 5. Your rating will be averaged with other users’ ratings and will affect the location’s popularity points. NOTE: If you choose to rate a location that you have already rated, the original rating is displayed by default. If you submit a modified rating, the old rating is excluded from the average and replaced with the new rating, and the number of reviews remains the same. 10.
2. From the “Map It” option for any location that you have found using the Search directory. For example, from the Scout Main Menu, select Search. Once you have found your desired location, choose the Map icon © 2012 TELENAV, INC. for the location that you found.
10.1 Map Menu Options The following graphic shows how you can interact with a map: Center back on your current location View/hide traffic conditions for your current route © 2012 TELENAV, INC.
10.2 Check Traffic In the Maps & Traffic menu, you can also check traffic conditions around a certain area. 1. Select “Maps & Traffic” on the Scout Main Menu. 2. The map of your last known location appears. By default, traffic alerts, as well as traffic flow information, are then shown on the map. NOTE: You can zoom in or out using the pinch action. Zoom levels range from 1 (closest) to 9 (farthest). If no traffic information appears on the map, try zooming out to show a larger area.
5. Choose the Save icon Create Favorite screen. © 2012 TELENAV, INC.
11. Tools & Extras Menu The Tools & Extras menu gives you options for setting your preferences and other features as described in the following sections. 11.1 Weather Check the weather conditions for your current location or for another location that you select. 1. Go to Tools & Extras >> Weather. 2. The weather condition for your current location is displayed at the top. You can also see the weekly forecast. © 2012 TELENAV, INC.
3. Choose Change Location to view weather for another location. 11.2 My Stuff The My Stuff menu in Tools & Extras allows you to manage your Favorites and Recent Places. You can also set up Commute Alerts for traffic warnings on your commute. © 2012 TELENAV, INC.
11.2.1 My Favorites You can view your Favorites or create new ones in this screen. Create New Favorite – Choose the address to mark as a Favorite. Received Addresses – This folder contains addresses that other Scout or TeleNav users have shared with you. You can delete favorites from this category, but the category itself may not be deleted or renamed. Individual Favorites – These are represented by the heart icon.
11.2.2 Category This option allows you to organize where a location should be stored. 1. In Tools & Extras >> My Stuff >> My Favorites, chose an individual Favorite from the list. 2. Choose the Edit icon in the Details screen. 3. On the Edit Favorite screen, choose “Category.” 4. On the Select Category screen, check the category folder in the list to add the location to the folder. You may select as many categories as you would like. 5. Choose the Save icon © 2012 TELENAV, INC.
11.2.2.1 Create New Category 1. In Tools & Extras >> My Stuff >> My Favorites, choose an individual Favorite from the list. 2. Chose the Edit icon appears. in the Details screen. The Edit Favorite screen 3. Choose the Category field. 4. On the Select Category screen, choose the Add icon . 5. On the next screen, enter a category name and choose Submit © 2012 TELENAV, INC. .
11.2.2.2 Delete or Rename a Category You can delete or rename a category that you have created in My Favorites (the default “Received Addresses” category, which stores addresses other users may have shared with you, cannot be deleted or renamed). 1. Choose Tools & Extras >> My Stuff >> My Favorites. 2. Press and hold down on a category that you want to rename or delete and choose an option in the pop-up. 3. You have the following delete options: Category Only – Delete just the category.
11.2.3 Recent Places You can manage your Recent Places in this screen. Choose the Synchronize to pull in any addresses you saved in the scout.me website, or choose icon Delete All to clear the list. NOTE: To delete an individual Recent Place, press-and-hold the Recent Place until a pop-up appears, and then choose the Delete option.
11.2.4 Commute Alerts You can set up traffic alerts (20 maximum) for frequent commutes. Get a text message or an email that gives you traffic information and estimated delay time for the route that your specify. 1. Go to Tools & Extras >> My Stuff >> Commute Alerts. 2. A list of the alerts you created are displayed in the order they were created. Tap on an alert to edit it. Choose the Synchronize icon with the scout.me website.
11.3 Movies Click Tools & Extras >> Movies to browse available movies, show times, and theaters. Where – Select a location for the search. When – Select a date for the search. © 2012 TELENAV, INC.
11.3.1 Search Movies On the Movies screen, choose the Done icon and their rating. to see a list of available movies 1. Click on a movie to view more information. A list of nearby theaters showing the movie is included, along with show times. 2. Choose “More Info” to read movie description and to purchase tickets via your device’s web browser. © 2012 TELENAV, INC.
11.4 Preferences You can set personal preferences in the Preferences menu. © 2012 TELENAV, INC.
11.4.1 General In Tools & Extras >> Preferences >> General, you can edit the following: Name – Edit your name here. Region –North America. Language – English. This is the language used for screen labeling and audio prompts. Distance Units – Miles/feet or kilometers/meters. Map Colors – Daytime, Nighttime, or Auto. Nighttime colors have greater contrast to let you better see the navigation screen in the dark.
11.4.3 Navigation Audio In Tools & Extras >> Preferences >> Navigation Audio, you can edit the following: Settings – Full Audio, Instructions Only, or No Audio. “Instructions Only” will announce only directional turns and not street names. Guide Tones – This determines the voice with which the navigation audio is announced. 11.5 About Find important information about your Scout account such as the version number you are using and your PIN.
11.5.2 Support Info Find contact information for Scout Customer Support here. Once you are on the Support screen, you can choose the phone number to quickly call Customer Support, or view additional support information from your device’s Internet browser. 11.5.3 Your PIN Number View your PIN number. Your PIN is used to log into “My Scout” at www.scout.me for pre-planning. 11.5.4 Feedback TeleNav is always striving to give you the best user experience.
11.5.6 Terms of Use Choose this option to access Scout’s full terms of use from your device’s internet browser. 12. Suspending Scout 12.1 Making a Phone Call from Scout You can Call In to a location that you have found in a Search such as a restaurant, a hotel, or a store. Simply choose the phone number listed. 12.
12.3 Calendar and E-mail Events When a scheduled calendar event occurs, or an e-mail message arrives while you are using Scout, a pop-up notification will appear similar to that shown on the right. You can interact with the Calendar or e-mail event by dismissing it or placing it on snooze. 13. Changing your PIN number 1. In an Internet browser, go to the Scout Pre-Planning website at www.scout.me. 2. Enter your phone number and PIN to log in. 3. Click the Profile tab and choose “Change PIN.” 4.
NOTE: You can find your current PIN number by selecting Tools & Extras >> About >> Your PIN Number: © 2012 TELENAV, INC.
14. Exiting Scout To exit the Scout application, press the Back key () on your device when viewing the Scout Main Menu. © 2012 TELENAV, INC.
15. The Scout Website To access the general Scout main website, go to www.scout.me. Access such features such as: Route planning for a trip by entering the starting and destination addresses (this does not update information on your device). The Search directory for finding restaurants, motels, stores, gas stations, etc. You can also get addresses, phone numbers, maps, and directions. Add an address and save it to the My Favorites list on your device.
Change your PIN number. Contact Customer Support. If you need to migrate your Scout account to a different phone number, please call Scout Customer Support at 1-888-353-6284. For security reasons, you cannot perform this change unassisted. 16. Error Conditions Account cancelled Your Scout account has been cancelled. Contact Scout Customer Support at 1-888-353-6284. Account not found You do not have a valid Scout account. Contact Scout Customer Support at 1-888-353-6284.
Low battery The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged standard battery, we have used Scout for around 4 hours before it became necessary to connect the charging cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver will work.
Unable to generate a route Scout could not generate a route between the two endpoints of the route. This may be a temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area around the destination. 17. FAQs Why do I need the carrier’s data service? The data plan allows you to access nationwide routes, maps, and Places content from the Scout servers using the data communication features of your device.
How long after I apply for the data service until I can use my Scout app? With data, you should be able to start using the Scout application right after it has been downloaded. How many devices can I install Scout on with my account? There is no limit of how many of your devices on which you can install Scout. To access Scout on different devices, simply install the app and then log in with your scout.me User Name and Password that you are asked to create the first time you launch Scout.
How accurate is the GPS? GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to less than 50 meters (approx. 164 ft). What are ideal conditions for GPS navigation? Ideally, a device with a GPS receiver needs a clear view of the sky, starting from about five to ten degrees above the horizon. Solid or massive obstructions can reduce accuracy or block GPS signals, and may cause extended initialization time (time to first GPS fix).
How do I know that my device is receiving GPS signals? Scout alerts you if your device is not receiving GPS signals. If this happens, move to an area where there is a clear view of the sky so your device can receive GPS signals from space. What happens if I’m using Scout for driving directions and I lose the GPS signal while driving across a bridge or through a tunnel or lose the GPS signal for some other reason? Scout remembers the speed at which you were driving before losing the GPS signal.
I noticed there are stars next to some restaurants I have viewed or saved. How is popularity rated? Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the number of users that have rated the location. A location accrues points based on how many stars it is given by Scout users. When a location consistently achieves above-average ratings, its popularity count increases. Negative ratings lower the popularity count of the location.
19. TeleNav Services Warranty The content and Java application services provided by TeleNav is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole risk and you agree that the service and the information provided are without warranty of any kind by TeleNav.
