Instructions
120 T3VNA User Manual
Chapter 8 Service and Support
8.1 Service Summary
Teledyne LeCroy warrants that the products that it manufactures and sells will be free from defects in
materials and workmanship for a period of three years (accessories for a period of one year) from the date
of shipment from an authorized Teledyne LeCroy distributor. If the product proves defective within the
respective period, Teledyne LeCroy will provide repair or replacement as described in the complete
warranty statement.
To arrange for service or obtain a copy of the complete warranty statement, please contact your nearest
Teledyne LeCroy sales and service oice. Except as provided in this summary or the applicable warranty
statement, Teledyne LeCroy makes no warranty of any kind, express or implied, including without limitation
the implied warranties of merchantability and fitness for a particular purpose. In no event shall Teledyne
LeCroy be liable for indirect, special or consequential damages.
8.2 Troubleshooting
Before calling Teledyne LeCroy, or returning an analyzer for service, perform the quick checks listed
below. This check may eliminate the problem.
If the problem remains still, please contact Teledyne LeCroy and provide your device information in the
back of the analyzer.
1. The Power Switch
is still dark after power on:
(1) Check that the power is correct / working.
(2) Check the power cord has been connected correctly
(3) Check the power fuse. If a new fuse needs to be installed, please use the specified fuse.
2. The analyzer’s screen is still dark (no display) after power on:
(1) Check whether the fan is running while the screen is dark, maybe the LCD cable is loose?
(2) Check whether the fan is not running while screen is dark, maybe it has failed to start up?
Do not disassemble the instrument, contact Teledyne LeCroy.
3. The keys are unresponsive or gives a wrong response:
(1) Press all the keys at the front panel to check if all of them are normal after power on.
(2) Press System ->Self Test ->Key Test to check if all the keys are working properly.
(3) If a key is not working, the numeric keyboard connection might be loose or the numeric keyboard is
broken.
Do not disassemble the instrument by yourself and contact Teledyne LeCroy.