User manual

Troubleshooting

4. Check the ﬁrmware.

Use up-to-date ﬁrmware for your adapte r.

To do this, go to www.tektronix.com on the

Web. Load the ﬁrmware to the adapter

by way of the USB port. (See page 11,

Updating Firmware.)

5. Check that your program doe s not lose data.

If you notice data being lost, you may have encountered the Interrupted Query Error: Correct this situation by ensuring that

your pro g ram is written so that after the controller sends a query to the oscilloscope, it reads all of the response data from the

oscilloscope before sending any other commands or queries to it.

For additional information, refer to the appropriate programmer m anual (for example, the DPO4 000 Series Programmer

Manual).

18 TEK-USB-488 GPIB to USB Adapter User Manual