User Manual

Troubleshooting and Error Codes
TCPA300/400 Amplifiers and TCP300/400 Series Current Probes Instruction Manual
3-23
Four--bit error code
is displayed here
MSB
LSB
= binary 0010 = code 2 =
a null error in the DC offset occurred
=
Figure 3- 16: Interpreting the error code display
Table 3--4 shows the complete list of error codes for the amplifier.
Table 3- 4: Amplifier error codes
Code Description of error Action to take
1 The amplifier detected a probe, but a
valid Hall device was not detected.
Disconnect and reatt ach the probe to the amplifier.
Power cycle the am plifier.
Check probe t ransform er (def ective Hall device).
If these steps do not resolve the error, the amplifier needs service.
May also be caused by a shorted or open wire in the probe cable assembly.
2 An error occurred while nulling out
t
h
e
i
n
t
e
r
n
a
l
D
C
o
f
f
s
e
t
o
f
t
h
e
a
m
p
l
i
f
i
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
I
f
t
h
e
e
r
r
o
r
r
e
o
c
c
u
r
s
t
h
e
n
t
h
e
a
m
p
l
i
f
i
e
r
n
e
e
d
s
s
e
r
v
i
c
e
3
the intern
a
lDCoffsetofthe
a
mplifi-
er.
I
f
the error reo
c
c
urs, t hen the
a
mpli
f
ier needs ser
v
i
c
e.
4 TCPA300 ONLY -- An error occurred
while the the amplifier was adjusting
the
p
ower su
p
p
l
y
le
v
els for the
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
If the error reoccurs, then perform the following steps:
1
)
Remo
v
ethe
p
robe
f
rom the
c
ir
c
uit.
5
t
h
e
p
o
w
e
r
s
u
p
p
l
y
l
e
v
e
l
s
f
o
r
t
h
e
different Range settings.
1
)
R
e
m
o
v
e
t
h
e
p
r
o
b
e
f
r
o
m
t
h
e
c
i
r
c
u
i
t
.
2) Check probe -- The signal path through the probe transformer may be open or
shorted, which can be caused by defective probe transformer or cable assembly.
If the above steps do not resolve the error, the amplifier needs service.
6 An error occurred while the amplifier
w
a
s
a
d
j
u
s
t
i
n
g
t
h
e
O
v
e
r
l
o
a
d
t
r
i
p
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
I
f
t
h
e
e
r
r
o
r
r
e
o
c
c
u
r
s
t
h
e
n
r
e
m
o
v
e
t
h
e
p
r
o
b
e
f
r
o
m
t
h
e
c
i
r
c
u
i
t
7
w
a
s
a
djusting t he O
v
erlo
a
dtrip
points.
I
f
the error reo
c
c
urs, t hen remo
v
e the probe
f
rom the
c
ir
c
uit.
If thi s does not resolve the error, the amplifier needs service.
8 Unused
8
9
U
n
u
s
e
d
10 An error occurred while nulling out
t
h
e
i
n
t
e
r
n
a
l
D
C
o
f
f
s
e
t
o
f
t
h
e
a
m
p
l
i
f
i
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
I
f
t
h
e
e
r
r
o
r
r
e
o
c
c
u
r
s
t
h
e
n
r
e
m
o
v
e
t
h
e
p
r
o
b
e
f
r
o
m
t
h
e
c
i
r
c
u
i
t
11
the intern
a
lDCoffsetofthe
a
mplifi-
er.
I
f
the error reo
c
c
urs, t hen remo
v
e the probe
f
rom the
c
ir
c
uit.
If thi s does not resolve the error, the amplifier needs service.
12
1
3
The amplif ier cannot null out the
probe DC offset voltage.
Remove the probe from the circuit. Error 12 will most likely occur when the probe is
connected to an energized circuit when a Degauss/Autobalance routine is initiated.
C
h
e
c
k
p
r
o
b
e
t
r
a
n
s
f
o
r
m
e
r
(
d
e
f
e
c
t
i
v
e
H
a
l
l
d
e
v
i
c
e
)
1
3
14
Che
c
k probe tr
a
ns
f
ormer (de
f
e
c
ti
v
eH
a
ll de
v
i
c
e).
This error may also be caused by a Hall device with excessive noise or drift in the
p
r
o
b
e
t
r
a
n
s
f
o
r
m
e
r
o
r
a
s
h
o
r
t
e
d
o
r
o
p
e
n
w
i
r
e
i
n
t
h
e
p
r
o
b
e
c
a
b
l
e
a
s
s
e
m
b
l
y
pro
b
e
t
r
a
ns
f
ormer, or
a
s
h
or
t
e
d
or open
w
i
re
i
n
t
h
epro
b
e
c
a
b
l
e
a
ssem
b
l
y
.
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
If these steps do not resolve the error, the amplifier needs service.
15 Unspecified error (internal soft w are
error)
Power cycle the am plifier and run the Degauss/Autobalance adjustment routine again.
If the error reoccurs, then the amplifier needs service.