P H A S E R S H A R E® N E T W O R K I N G Manual ® www.tek.
PhaserShare® Networking Manual V3 April 1999 071-0180-01
Copyright © Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. Tektronix®, Phaser®, PhaserShare®, the TekColor logo, ColorStix®, ColorCoat®, and Made For Each Other® are registered trademarks of Tektronix, Inc. Finepoint™, PhaserLink™, PhaserPrint™, the TekColor name, and PhaserSym™ are trademarks of Tektronix, Inc.
Contents 1 Network Printing with Tektronix Color Printers Key components for networking Tektronix color printers 1 Network installation overview 6 The printer’s Configuration Page 6 How to tell which protocols are enabled 8 The printer’s networking software 8 Support for DOS systems 10 Tektronix PhaserPrint for UNIX software 10 2 PhaserShare Series B Network Interfaces PhaserShare Series B Ethernet interface 11 PhaserShare Series B Token Ring card 14 PhaserShare Series B LocalTalk card 22 3 EtherTalk,
7 TCP/IP Printer Configuration (All Platforms) Setting the printer’s IP addressing parameters 55 General information on setting IP parameters (front panel) 57 Setting IP parameters: Phaser 840 printer front panel 57 Setting IP parameters: Phaser 740 printer front panel 58 Setting IP parameters: Phaser 780 printer front panel 60 Setting IP parameters: Phaser 360 printer front panel 63 Setting IP parameters: RARP or BOOTP 65 Setting IP parameters: DHCP 66 Supported BOOTP/DHCP fields 68 Enabling and disabling
12 PhaserLink Printer Management Software System requirements 121 Multiple language support 121 Accessing printer information from a browser 122 Printer information pages 122 Printer status display 124 PhaserLink Printer Management Software help files 125 Setting printer parameters: PhaserLink Printer Management Software pages 126 Information Forwarding 126 13 Printer Management Job accounting 127 PhaserLink PDF Direct Printing 128 Phaser 840 Intelligent Ready 129 PhaserLink Status Notification (Email No
16 Resetting the Printer Resetting the printer: PhaserLink Printer Management Software 167 Resetting your printer using the Apple Printer Utility 168 17 FTP Interface Index vi PhaserShare Networking Manual
Chapter 1 Network Printing with Tektronix Color Printers This manual provides information for system administrators and others who need to install Tektronix Phaser 840, Phaser 740, Phaser 780, and Phaser 360 printers equipped with PhaserShare Series B network interfaces. ■ Before using this manual, unpack and set up your printer. Install the appropriate drivers on any PC and Macintosh computers on your network.
1 Network Printing with Tektronix Color Printers PhaserShare Series B network interface The Phaser 840, 740, 780, and 360 printers support the PhaserShare Series B network interface. These printers are equipped with a built-in PhaserShare Series B network interface with a 10BaseT Ethernet connector. This printer can be equipped with these optional PhaserShare Series B network cards: ■ PhaserShare Series B Fast Ethernet card.
Network Printing with Tektronix Color Printers 1 Recognizing PhaserShare Series B interfaces and earlier PhaserShare cards On your network, you may have some Tektronix printers equipped with PhaserShare Series B interfaces and other Tektronix printers equipped with earlier PhaserShare cards. Printers equipped with earlier PhaserShare cards are supported differently in printer management software such as the PhaserShare Administrator and PhaserLink Printer Management Software.
1 Network Printing with Tektronix Color Printers Environments supported Tektronix Phaser printers are compatible with mixed PC, Macintosh, and UNIX environments. The printer automatically switches between the printer’s ports and network protocols to service all computers on the network. Phaser printers are compatible with nearly all PC client/server environments.
Network Printing with Tektronix Color Printers 1 Phaser printers are compatible with Banyan Vines and Microsoft LAN Manager servers; however, third-party interfaces are required. Contact Tektronix Technical Support for more information (see Chapter 14, “Getting Help”). Clients Workstations Windows 95 Windows 3.1 Windows NT Windows for Workgroups OS/2 Warp DOS UNIX Macintosh Windows 95 (peer - to - peer) Server Novell NetWare (IPX) Windows NT (EtherTalk or TCP/IP) LAN Server 4.
1 Network Printing with Tektronix Color Printers Network installation overview Step 1 Unpack and set up the printer. This step must be done before attempting to configure the printer on a network. Printer setup includes installing ink or toner, loading paper trays, and turning on the printer. See your printer’s user documentation for information about printer setup. Step 2 Install the network card in the printer. This step is necessary if the printer is to be equipped with an optional network card.
Network Printing with Tektronix Color Printers 1 Printing a Configuration Page: Phaser 840 front panel 1. When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted. Press Select. 2. Press the down-arrow button until Printer Configuration is highlighted. Press Select. 3. Press the down-arrow button until Print Configuration Page is highlighted. Press Select. Printing a Configuration Page: Phaser 740 and 360 front panels 1.
1 Network Printing with Tektronix Color Printers How to tell which protocols are enabled All protocols can be enabled and disabled. The Configuration Page reports which protocols are enabled. If a protocol is enabled, the field for that protocol lists the current parameters. If the protocol is disabled, the field for that protocol contains an entry reading Disabled.
Network Printing with Tektronix Color Printers 1 Obtaining networking software for Phaser 360 printers You obtain the networking software from the CD-ROM by running the installer: 1. Locate and run the installer on the printer’s CD-ROM. On a PC, the file is SETUP.EXE; on a Macintosh, it is Phaser 360 Installer. 2. When you are prompted to select Easy Install or Custom Install, select Custom Install. 3. In the Custom Install dialog box, check the box for Network Utilities. 4.
1 Network Printing with Tektronix Color Printers Support for DOS systems For information on installing Tektronix printers in DOS environments, see the printer’s CD-ROM. They contain PostScript utility files that can be sent to the printer for network configuration in DOS environments. They also contain a DOS application, NWSET, for printer configuration on NetWare networks. For information on how to use the DOS configuration files, see the README files on the printer’s CD-ROM.
Chapter 2 PhaserShare Series B Network Interfaces PhaserShare Series B network cards work with the Phaser 840, 740, 780, and 360 printers. Printers that work with PhaserShare Series B network cards have a built-in PhaserShare Series B Ethernet interface on the rear panel. Earlier printers (Phaser 380, 350, 340, 560, 550, 540, and 600) may be equipped with earlier PhaserShare network cards; these printers have no built-in network connections on the rear panel.
2 PhaserShare Series B Network Interfaces Ethernet connections and indicators The printer’s built-in Ethernet connector The printer’s built-in Ethernet connector has the following connections and indicators: 1. LINK indicator (Phaser 360 only); on indicates a working connection to a hub, off indicates no connection to a hub. 2. RCV indicator (green); blinks while the network interface is receiving. 3. XMT indicator (yellow); blinks while the network interface is transmitting. 4.
PhaserShare Series B Network Interfaces 2 Ethernet cables and termination NOTE To fully comply with EMI specifications, the use of shielded or screened cables may be required. “Shielded” describes IBM-defined cables used with the DB-9 connector. “Screened” describes cables that are electrically similar to Category 4 UTP, but with an added shield or screen. 10BaseT or 100BaseTx (Twisted Pair) 100BaseTx requires Category 5 (100-Ohm UTP) cabling.
2 PhaserShare Series B Network Interfaces PhaserShare Series B Token Ring card The PhaserShare Series B Token Ring port conforms to the IEEE 802.5 standard. With the PhaserShare Series B Token Ring card, you can connect the printer directly to a Token Ring network using shielded twisted pair (STP; IBM Type 1) or unshielded twisted pair (UTP; IBM Type 3) cables. Contact your dealer to obtain adapters and cables.
PhaserShare Series B Network Interfaces 2 Ring speed jumper The Token Ring card is equipped with a single three-pin jumper to set the ring speed. There are two settings: 4 Mbps and 16 Mbps. NOTE If you received your printer with the Token Ring card already installed, you must turn off the printer and remove the card before you change the jumper setting. The following illustration shows a top view of the card and the location of the jumper. 1. Rear panel 2.
2 PhaserShare Series B Network Interfaces Token Ring configuration You can set the Token Ring Frame Routing from the printer’s front panel. When you have the Frame Routing set, you may want to set other Token Ring parameters. See “How to configure Token Ring parameters:” on page 19. See the table “Token Ring parameters” on page 18 for a list of all settable Token Ring parameters.
PhaserShare Series B Network Interfaces 2 Setting Frame Routing from the Phaser 780 printer front panel When the Token Ring card is installed in the printer, you can set the Frame Routing from the printer’s front panel. The choices are Transparent (no source routing) or Source Route (use source routing). 1. While Ready is displayed, press Select; the Printer menu is displayed: Printer Menu Help Pages 2. Press the left or right arrow buttons until the front panel displays Network Settings.
2 PhaserShare Series B Network Interfaces Token Ring parameters Parameter Description Choices Network Address Token Ring Address (by default, this is a bit-swapped version of the printer’s Printer ID, and it is a unique address on the network). You can supply a Locally Administered Address. Any valid Token Ring address between 40.xx.xx.xx.xx.xx and 7F.xx.xx.xx.xx.xx. Speed This read-only parameter reports the ring speed set by the jumper on the card. 4 Mbps or 16 Mbps.
PhaserShare Series B Network Interfaces 2 How to configure Token Ring parameters: ■ On UNIX systems, you can use the script config-TokenRing, provided with the printer’s network utilities software. See the next topic, “Using the config-TokenRing script”. ■ On PCs, you can edit the PostScript utility file TOKNCFG.PS and send it to the printer. See the README file in the UTILS directory on the printer’s CD-ROM for details.
2 PhaserShare Series B Network Interfaces 6. Make an entry into the host’s ARP (Address Resolution Protocol) table defining the printer’s Printer Name/Token Ring address pair. In general, this requires a command corresponding to one of the following syntax examples: -s printer-name Token-Ring-address (for BSD systems) or arp -s ether printer-nam e Token-Ring-address (for System V) arp See the documentation for your host system for specifics of this command. 7. Turn on the printer. 8.
2 PhaserShare Series B Network Interfaces Using PhaserLink Printer Management Software to configure Token Ring For information on connecting to your printer via PhaserLink Printer Management Software, see “Accessing printer information from a browser” on page 122. For general information on PhaserLink Printer Management Software, see Chapter 12, “PhaserLink Printer Management Software”. 1. From the printer’s home page, click Configuration; this displays the View and Configure Settings page. 2.
2 PhaserShare Series B Network Interfaces PhaserShare Series B LocalTalk card With the PhaserShare Series B LocalTalk card, you can connect the printer to a LocalTalk network. Both the LocalTalk connection on the card and the Ethernet connector on the printer’s rear panel are simultaneously active. When a PhaserShare Series B card is purchased initially with the printer, it is installed at the factory.
2 PhaserShare Series B Network Interfaces LocalTalk connectors and cables LocalTalk connectors and cables are available through your local reseller. This illustration shows two commonly used types of LocalTalk connectors: 1. Self-terminating connector 2.
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Chapter 3 EtherTalk, LocalTalk, and TokenTalk Configuration Before you begin Before you begin the configuration, complete the following steps: ■ Your printer should be set up, connected to the network, and turned on. See your printer’s user documentation for information about setting up and turning on the printer. For information about connecting the printer to the network, see Chapter 2, “PhaserShare Series B Network Interfaces”.
3 EtherTalk, LocalTalk, and TokenTalk Configuration Finding the printer’s name in the Chooser 1. From the Apple menu, select Chooser. 2. In the upper-left corner of the Chooser, find the driver icon. (If the driver icon does not appear in the Chooser, install the printer driver.) Click the driver icon. 3. If a list of zones appears in the lower-left portion of the Chooser, select the proper zone. NOTE The printer’s default zone is listed on the Configuration Page in the EtherTalk or TokenTalk field.
EtherTalk, LocalTalk, and TokenTalk Configuration 3 Changing the printer’s name (optional) There are three ways to change the printer’s name: ■ Use the Apple Printer Utility; see “Changing the printer’s name: Apple Printer Utility” on page 28. ■ With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software; see “Changing the printer’s name: PhaserLink Printer Management Software” on page 28.
3 EtherTalk, LocalTalk, and TokenTalk Configuration Changing the printer’s name: Apple Printer Utility 1. Locate the Apple Printer Utility, included with your printer’s network utilities software. 2. Double-click the Apple Printer Utility icon; the Printer Selector window is displayed. 3. Select the zone (if applicable) and the printer. Click Open Printer; a dialog box is displayed containing Printer Information and Printer Preferences. 4. Click the triangle to the left of Printer Preferences.
EtherTalk, LocalTalk, and TokenTalk Configuration 3 Changing the printer’s EtherTalk/TokenTalk zone (optional) There are two ways to change the printer’s zone: ■ With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software; see “Changing the printer’s zone: PhaserLink Printer Management Software” on page 29. ■ You can also change the printer’s zone using PostScript utility files; see the README files on the printer’s CD-ROM.
3 EtherTalk, LocalTalk, and TokenTalk Configuration Troubleshooting If the printer is not in the Chooser, use the following troubleshooting procedure. 1. Check that the Configuration Page shows a printer name, a node number, and a zone. ■ If there is no node number, verify that the printer is properly cabled to the network. Test the cable segment by plugging in a new cable segment or using the cable segment of a printer that is in the Chooser.
Chapter 4 Novell NetWare Configuration The printer’s NetWare interface The printer’s NetWare interface supports the Print Server (PSERVER) operating mode. Under the NetWare networking model, print jobs are stored in queues (directories) on a file server. A print server takes print jobs from the queues and sends them to printers. In your Tektronix printer, the print server resides within the internal interface of the printer, so the print server and the printer are one.
4 Novell NetWare Configuration Other features The printer’s NetWare interface supports up to 32 queues and eight file servers in any combination when in bindery mode. No additional VAPs (Value Added Procedures), NLMs (Network Loadable Modules), or TSRs (Terminate Stay Resident programs) are required to install your Tektronix printer on the network.
Novell NetWare Configuration 4 Configuration software for NetWare Windows software ■ PhaserShare Administrator (Tektronix). Use this application to configure the printer and the network when using NetWare 3.x and 4.x. ■ NWAdmin (Novell). Use this utility to manage existing queues on networks running NetWare 4.x in NDS mode. DOS software ■ NWSET (Tektronix). Use this application to configure the printer with NetWare 3.x and 4.x.
4 Novell NetWare Configuration Using the PhaserShare Administrator Quick Configuration Wizard Log on to the file server NetWare 3.x. Log on to the default NetWare file server as SUPERVISOR or SUPERVISOR equivalent. Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges (for example, creating queues). NetWare 4.x. In Bindery mode, log on to the default NetWare file server as SUPERVISOR, SUPERVISOR equivalent, or ADMIN /B.
Novell NetWare Configuration 4 Select a print server In the Main window Printer List, click the print server name/printer name. NOTE If the printer does not show up in the list of available printers, there could be a network hardware problem, an incorrect frame type, or incorrect search options settings (see “Printer does not appear in the Main window printer list” on page 36). Launch the Quick Configuration Wizard Click Quick Configuration to launch the Quick Configuration Wizard.
4 Novell NetWare Configuration Information needed for NDS connections ■ Specify the current Directory Services Tree; (the tree where the print server will reside). ■ Specify the current Directory Services Context. (the location in the directory services tree where the print server will reside). ■ Create and select a new queue, or select an existing queue; click Finish.
Novell NetWare Configuration 4 Testing from the PhaserShare Administrator The following steps provide a simple test of the Administrator: 1. Click Search Options. 2. In the Search Options dialog box, click the following radio buttons: a. Sort by: Print Server Name b. Select by: All Tektronix Printers 3. Click OK. Look at the list of printers.
4 Novell NetWare Configuration Cannot submit job to a queue Use the NWAdmin to verify that the user is a queue user. 1. Log in as ADMIN and launch the NWAdmin utility. Browse the directory services tree to the location of the print queue object for this printer. Double-click the print queue object to view its properties. 2. The identification view is displayed by default. If it is not displayed, select it. Make sure that all of the Operator Flags at the bottom left corner of the window are checked.
Novell NetWare Configuration 3. Verify that there was an available connection slot for the printer. Since the printer consumes a login connection, the file server may need an available connection for the printer to log in. 4. Verify that the password the printer saved (if one was set) is the same as the one on the file server. Mismatched passwords can result if PCONSOLE, rather than the PhaserShare Administrator, is used to set the password.
4 Novell NetWare Configuration Setting IPX frame types from the front panel Setting IPX frame types: Phaser 840 1. When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted. Press Select. 2. Press the down-arrow button until Printer Configuration is highlighted. Press Select. 3. Press the down-arrow button until Network Settings is highlighted. Press Select. 4. Press the down-arrow button until NetWare is highlighted. Press Select. 5.
Novell NetWare Configuration 3. 4 Enable or disable the frame type: a. Press ----> until the frame type you want is displayed. b. Press Menu to display the current status of the frame type: Enabled or Disabled. c. Press ----> until the frame type is either Enabled or Disabled, as desired. d. Press OK to enter your choice into the printer. The front panel briefly displays Selected, then returns to the display of the frame type name. 4.
4 Novell NetWare Configuration 2. Access the menu of frame types: a. Press the right arrow button until the front panel displays NetWare. b. Press Menu; the front panel displays Interface. c. Press the right arrow button until the front panel displays IPX Frame Type. d. Press Menu; the front panel displays the first in a menu of frame types. 3. Enable or disable the frame type: a. Press the right arrow button until the frame type you want is displayed. b.
Chapter 5 PhaserShare Administrator Software for NetWare Networks PhaserShare Administrator software makes your Tektronix color printer easier to use in a NetWare environment. It provides network administrators with printer management capabilities, job accounting information, and configuration information. This chapter provides instructions for installing the PhaserShare Administrator. This chapter also provides basic information on how to use the PhaserShare Administrator.
5 PhaserShare Administrator Software for NetWare Networks NetWare configuration with the PhaserShare Administrator The PhaserShare Administrator allows you to configure and administer your Tektronix printer and the queues it services, while providing functionality not available with PCONSOLE. The PhaserShare Administrator allows you to control parameters that can be set from PCONSOLE.
PhaserShare Administrator Software for NetWare Networks 5 Installation methods The installer supports the following installation methods: ■ Standard install. This is the recommended installation method; it copies the necessary files to your workstation’s hard disk. All program features are installed automatically using standard settings. ■ Network install. This method allows you to specify a drive and directory on a NetWare file server in which to place the files needed for the installation.
5 PhaserShare Administrator Software for NetWare Networks Using the PhaserShare Administrator Launching the PhaserShare Administrator 1. Log in to a file server as SUPERVISOR or ADMIN. 2. Start Windows. 3. The installer places (by default) the PhaserShare Administrator icon in a folder/group called PhaserTools. To start the PhaserShare Administrator, double-click the PhaserShare Administrator icon, or start the application using one of the standard Windows methods.
PhaserShare Administrator Software for NetWare Networks 4. 5. 5 In the Printer List, locate the desired printer. ■ The Printer List displays only Tektronix printers from the NetWare file servers that were attached when you launched the PhaserShare Administrator. ■ If the list is long, you may need to use the scroll bar to scroll through the list and find the printer you want. ■ The list is constructed according to the search options that are currently active.
5 PhaserShare Administrator Software for NetWare Networks Specifying search options: the Search Options dialog box 1. In the Main window, click Search Options; this displays the Search Options dialog box.
5 PhaserShare Administrator Software for NetWare Networks 2. Choose a Select by option to limit the number of printers in the list, or choose a Sort by option to present all the printers in a particular order. Choose only one select or sort option. To select or sort the printers in the list, follow the procedures given here: ■ To select the printers in the list. In the Select by area, click the button for the selection option that you want to use.
5 PhaserShare Administrator Software for NetWare Networks Printer Not Responding dialog box If you click a printer name and the PhaserShare Administrator displays the Printer Not Responding dialog box, quit and restart the PhaserShare Administrator. If you still get the same dialog box when you select the printer, there are several possible causes: ■ There is a problem with the printer, its network connection, or the PC’s network setup.
Chapter 6 TCP/IP Configuration Overview This chapter provides an overview of TCP/IP configuration.
6 TCP/IP Configuration Overview Before you begin ■ Do not turn on the printer yet. Your printer should be set up and connected to the network. See your printer’s user documentation for information about setting up the printer. For information about connecting the printer to the network, see Chapter 2, “PhaserShare Series B Network Interfaces”. ■ Install the files from the your printer’s CD-ROM on to the hard disk of the workstation you will be using for the TCP/IP configuration.
TCP/IP Configuration Overview 6 TCP/IP configuration overview Print the Configuration Page Configure host • Host table • Print queue Configure printer Where should the printer’s IP addressing information be stored? Printer • Use printer’s front panel OR • Use Tektronix-supplied UNIX shell scripts to generate PostScript configuration files. Send PostScript configuration files to the printer.
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Chapter 7 TCP/IP Printer Configuration (All Platforms) There are two steps to printer configuration: 1. Set the printer’s IP address and other addressing information. The Phaser 840, 740 and 780 printers support the use of IP host name as well as IP addresses. 2. Set the printer’s other TCP/IP parameters (optional): ■ Set host access and control character filtering for each port.
7 TCP/IP Printer Configuration (All Platforms) There are five ways to set the printer’s IP address and other IP parameters: ■ Use the printer’s front panel. See “General information on setting IP parameters (front panel)” on page 57. ■ Server-based printer configuration. This method uses RARP (Reverse Address Resolution Protocol), BOOTP (Boot Parameter Protocol), or DHCP. When turned on or reset, the printer receives its IP addressing information from a boot server.
TCP/IP Printer Configuration (All Platforms) 7 General information on setting IP parameters (front panel) You can set IP address, network mask, gateway address, and broadcast address from the front panel. See the following topics for procedures for each of the following printers: ■ “Setting IP parameters: Phaser 840 printer front panel” on page 57. ■ “Setting IP parameters: Phaser 740 printer front panel” on page 58.
7 TCP/IP Printer Configuration (All Platforms) 5. Set the IP address: a. Press the down arrow button until IP Address is highlighted. Press Select. b. Press the left or right arrow buttons to highlight the 3-digit part of the address that you want to set. Press the up or down arrow keys to change the numbers. c. When the address is set, press Select. 6. Set the network mask: a. Press the down arrow button until NW Mask is highlighted. Press Select. b.
TCP/IP Printer Configuration (All Platforms) 7 c. Press Select to display the IP address. For example: + 192.2.194.101 ----> Set NOTE Setting the IP address to 000.000.000.000 causes the printer to use Dynamic Address Resolution to set its IP address (see “Setting IP parameters: RARP or BOOTP” on page 65). d. Press + to set the left-most digit of the address. e. Press ----> to advance to the next digit. Press + to set this digit. f. Use ----> and + as described in Step e to set the remaining digits.
7 TCP/IP Printer Configuration (All Platforms) 7. The printer calculates the broadcast address based on the IP address and the network mask. However, the broadcast address can be viewed and set using the following procedure: a. Press ----> until Broadcast Address is displayed. b. Press Select; the front panel displays the broadcast address. c. Use + and ----> as described in Steps 4d through 4f to set the broadcast address. d.
TCP/IP Printer Configuration (All Platforms) 5. 7 To set the IP address: a. Press Menu again; the front panel displays Interface. b. Press the right arrow button until the front panel displays IP Address. c. Press Menu to display the IP address. For example: IP Address 192.2.194.101 Select NOTE Setting the IP address to 000.000.000.000 causes the printer to use Dynamic Address Resolution to set its IP address (see “Setting IP parameters: RARP or BOOTP” on page 65). d.
7 TCP/IP Printer Configuration (All Platforms) 7. To set the gateway address: a. Press the right arrow button until Gateway Address is displayed. b. Press Menu; the front panel displays the gateway address. c. Use the up arrow and right arrow buttons as described in Steps 5d through 5f to set the gateway address. d. When the gateway address is set, use Set and Confirm as described in Steps 5g and 5h to enter the gateway address into the printer. e.
TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameters: Phaser 360 printer front panel NOTE When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled. 1. Press the Menu; the front panel displays Help Pages. NOTE When you are in the menu, if the front panel is not used for 5 minutes, the printer returns to Ready. 2. Press ----> or <---- until the front panel displays Network Settings. 3.
7 TCP/IP Printer Configuration (All Platforms) 5. To set the network mask: a. Press ----> until Network Mask is displayed. b. Press Menu; the front panel displays the network mask. c. To set the network mask, press Increment and Shift as described in Step 4d through 4f. d. When the network mask is set, enter it into the printer by pressing Select and Confirm as described in Steps 4g and 4h. e. To return to the menu of IP addressing parameters, press Exit. 6. To set the gateway address: a.
TCP/IP Printer Configuration (All Platforms) 7 Setting IP parameters: RARP or BOOTP With this method, configuration information is sent to the printer over the Ethernet or Token Ring connection via RARP or BOOTP, depending on which protocol your host supports. This is called Dynamic Address Resolution. The advantage of server-based configuration is that it provides centralized administration. You can configure a number of printers from a central location.
7 TCP/IP Printer Configuration (All Platforms) Setting IP parameters: DHCP DHCP (Dynamic Host Configuration Protocol) is a system in which DHCP servers can allocate IP addresses dynamically. Under DHCP, the server gives the printer (called a DHCP client) its IP address when the printer is reset. Installing the DHCP server 1. In Control Panel:Network, select Add Software. 2. Select TCP/IP components. 3. In the second window that is displayed, select DHCP server. Setting up a DHCP server 1. 2.
TCP/IP Printer Configuration (All Platforms) 5. 7 Restart the DHCP server: a. In Control Panel:Services, scroll down to DHCP Server. b. Click Stop; then click Start. c. Click Close. 6. Turn on the printer. The printer receives its IP address from the server. Print a Configuration Page to obtain the IP address (see “The printer’s Configuration Page” on page 6). 7. Using Add Printer Wizard (Windows NT 4.0) or Print Manager (Windows NT 3.
7 TCP/IP Printer Configuration (All Platforms) Supported BOOTP/DHCP fields The printer recognizes the BOOTP/DHCP fields listed in the following table. Field Description Values gw Gateway address list List of IP addresses separated by spaces. ha Hardware address Hexadecimal; the ha tag must be preceded by the ht tag.
7 TCP/IP Printer Configuration (All Platforms) Enabling and disabling RARP and BOOTP/DHCP (front panel) RARP, BOOTP, and DHCP can be enabled and disabled from the front panel. The default is enabled. When you set the IP addressing parameters from the front panel, the front panel selections for DHCP/BOOTP and RARP are automatically set to Disabled. To disable these protocols manually, follow the procedure for your printer: ■ “Phaser 740 and 360 printers” (the next topic).
7 TCP/IP Printer Configuration (All Platforms) 7. Return the printer to normal operation. a. Press Exit (the far left button) until the front panel displays Network Settings. b. Press Exit again. ■ If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings.
7 TCP/IP Printer Configuration (All Platforms) 8. Return the printer to normal operation: a. Press Exit (the far right button) until Network Settings appears on the top line of the display. b. Press Exit again. ■ If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Confirm, the printer resets.
7 TCP/IP Printer Configuration (All Platforms) IP parameters Parameter Description Use RARP Yes/no. Specifies whether the printer should get its IP address from a RARP response at power-up. The default is yes. Answer no for a printer-based configuration; this prevents RARP packets from appearing on the network when the printer is turned on or reset. Use BOOTP/DHCP Yes/no. Specifies whether the printer should get its IP address from a BOOTP or DHCP response at power-up. The default is yes.
TCP/IP Printer Configuration (All Platforms) 4. Log in as root. 5. Make an entry into the host’s ARP table defining the printer’s IP/hardware address pair. In general, this requires a command corresponding to one of the following syntax examples: 7 -s printer-IP-address hardware-address (for BSD systems) or arp -s ether printer-IP-address hardware-address (for System V) arp See the documentation for your host system for specifics of this command.
7 TCP/IP Printer Configuration (All Platforms) 5. When you are finished entering the settings, enter the Validation Password (if one has been set) and click Do/Apply. 6. The printer responds by displaying a dialog box that allows you to reset the printer. The new parameters will not take effect until the printer is reset. Setting IP parameters: arp table entry (address gleaning) This method sets the printer’s IP address until the next printer reset.
7 TCP/IP Printer Configuration (All Platforms) To set up the printer for DNS, you must supply an IP domain name and up to two DNS name server IP addresses. There are three ways to set up the printer for DNS: ■ BOOTP. See “Setting IP parameters: RARP or BOOTP” on page 65 and “Supported BOOTP/DHCP fields” on page 68. ■ DHCP. See “Setting IP parameters: DHCP” on page 66 and “Supported BOOTP/DHCP fields” on page 68. ■ On any system that supports TCP/IP, you can use PhaserLink Printer Management Software.
7 TCP/IP Printer Configuration (All Platforms) Controlling host access LPR (BSD systems) You can control which hosts can access the printer through LPR. The printer’s factory default is that all hosts have access to the printer. There are two ways to set host access: ■ With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software. See the next topic, “Controlling host access using PhaserLink Printer Management Software” for more information.
7 TCP/IP Printer Configuration (All Platforms) Controlling host access using a PostScript utility file To create a PostScript file to set host access, use the script config-LPR provided with the printer’s network utilities software. 1. Make sure that the printer is connected to the network. 2. Run the script config-LPR: a. Change (cd) to the bin subdirectory in the directory where you placed your printer’s network utilities. b.
7 TCP/IP Printer Configuration (All Platforms) Controlling Host Access using PhaserLink Printer Management Software With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access. For more information on PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”. 1. Click Configuration; this displays the View and Configure Settings page. 2.
TCP/IP Printer Configuration (All Platforms) 7 Receiving printer status Email notification through PhaserLink Printer Management Software PhaserLink Printer Management Software provides email notification, allowing the printer to automatically send email to the system administrator and others when the printer needs attention (for example, paper jams or out of ink). This email notification capability is supplied by an SMTP client embedded in the printer’s firmware.
7 TCP/IP Printer Configuration (All Platforms) Setting Syslog priorities using PhaserLink Printer Management Software With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software to set host access. For more information on PhaserLink software, see Chapter 12, “PhaserLink Printer Management Software”. 1. Click Configuration; this displays the View and Configure Settings page. 2.
TCP/IP Printer Configuration (All Platforms) 7 SNMP (UNIX systems only) SNMP (Simple Network Management Protocol) allows you to use an SNMP monitoring station to query the printer remotely for its status. You can provide the following information for the printer to send to your SNMP utility: ■ Printer's name. ■ Name of contact person for printer problems. ■ Printer's location. ■ Phaser 740, 780, and 360 printers. Trap host's IP or IPX address.
7 TCP/IP Printer Configuration (All Platforms) Setting SNMP parameters using a PostScript utility file To create a PostScript file to control these parameters, use the script config-SNMP provided with the printer’s network utilities software. 1. Connect the printer to the network. 2. Run the script config-SNMP: a. Change (cd) to the bin subdirectory in the directory where you placed your printer’s network utilities. b. Run the script, redirecting the output to a file.
Chapter 8 TCP/IP Host Configuration (UNIX) Configuring a host Adding the printer to the host table Add the printer’s name to the host table and assign an IP address to the printer’s name. Depending on your host system, you may do this one of three ways: ■ Use NIS (Name Information Server, formerly Yellow Pages). ■ Use DNS (Domain Name Server). ■ Edit a file (for example, /etc/hosts). For an example, see “Example installation for a typical BSD UNIX system” on page 85.
8 TCP/IP Host Configuration (UNIX) Assigning print queues with PhaserPrint for UNIX For UNIX environments, Tektronix offers PhaserPrint for UNIX software, which provides fast raster printing and a graphical user interface with push-button control of printer features. For more information on PhaserPrint software, see “Tektronix PhaserPrint for UNIX software” on page 10. If you want to print using PhaserPrint for UNIX software, you must use PhaserPrint software to configure your host.
TCP/IP Host Configuration (UNIX) 8 Example installation for a typical BSD UNIX system The following procedure is an example spooler configuration that will work for many BSD systems, including SunOS 4.x and 5.x (Solaris 1.x and 2.x) and Digital UNIX. Modify the /etc/hosts file to identify the printer to the workstation and modify the /etc/printcap file to describe the printer to the workstation: 1. Log on to your system as root. 2. Make a backup copy of the /etc/hosts file.
8 TCP/IP Host Configuration (UNIX) 6. Set up spool directories. After you have edited the /etc/hosts and /etc/printcap files, create and set permissions for the spool directory you specified. Example: cd /usr/spool/lpd mkdir colorprinter chown daemon colorprinter chgrp daemon colorprinter chmod 770 colorprinter Refer to your UNIX documentation for the correct command syntax for your workstation.
TCP/IP Host Configuration (UNIX) 8 Configuration procedures for common System V UNIX hosts Sun Solaris For Solaris version 2.6 and later, go to “Adding an LPD queue in Solaris” on page 88. For Solaris 2.5x and older, use the sol_apps.tar provided with your printer’s networking software to avoid a Solaris communication problem. The sol_apps.tar file is also available from the Tektronix ftp site: ftp.tek.com/cpid/UNIX/sun/sol_apps.
8 TCP/IP Host Configuration (UNIX) Adding an LPD queue in Solaris Add the printer to the host table. This is done by either editing the local host table /etc/hosts (if not running yp or NIS), or updating the NIS data base on the NIS (yp) server. Here is an example of how to add a PostScript queue named phaser printing to a printer named tektronix while in the Bourne shell. /bin/sh lpsystem -t bsd tektronix lpadmin -p phaser -s tektronix!PS -I postscript The queue name can be anything you want.
TCP/IP Host Configuration (UNIX) 8 SGI IRIX 5.3 and 6.x Modify the /etc/hosts file to identify the printer to the workstation: NOTE You need superuser privileges to edit this file. 1. Log onto your system as root. 2. Make a backup copy of the /etc/hosts file. 3. Edit /etc/hosts and add a line that defines the printer's IP address and its name. The IP address you enter here for the printer must be the same address you specified as the printer's IP address when it was configured.
8 TCP/IP Host Configuration (UNIX) IRIX 6.x with Impressario Server The following procedure describes how to use the SGI Printer Manager program to configure a workstation running IRIX 6.x with Impressario Server to support a color PostScript printer. 1. From the Toolchest, click System/Printer Manager, or type printers at the command line. 2. Click Printer and select Add from the pull-down menu. 3. Fill in the fields; refer to the following table.
TCP/IP Host Configuration (UNIX) 8 AIX 3.x The following procedure describes how to use the AIX System Management program (SMIT) to configure a workstation running AIX 3.x to support a color PostScript printer. 1. Log in as root on your workstation. 2. From the command line, type smit. 3. Select Devices. 4. Select Printer/Plotter. 5. Select Manage Remote Printer Subsystem. 6. Select Client Services. 7. Select Remote Printer Queues. 8. Select Add a Remote Queue. 9.
8 TCP/IP Host Configuration (UNIX) 5. Fill in the fields; refer to the following table. Field name Description Attachment Type Select remote. Type of Remote Printing Select Local filtering before sending to print server. Remote Printer Type Select Other, then generic. Name of NEW print queues to add Use the down-arrow key to move down to PostScript, then enter the print queue name on the right side. This can be anything.
TCP/IP Host Configuration (UNIX) 5. 6. Perform the appropriate step for your HP-UX version: ■ Version 9.x. Highlight Printers and Plotters from the menu. Press Return or click Open. ■ Version 10.x. Double-click the Printers and Plotters icon. Perform the appropriate step for your HP-UX version: ■ Version 9.x. Highlight Printers/Plotters from the menu. Press Return or click Open. ■ Version 10.x. Again, double-click the Printers and Plotters icon. 7.
8 TCP/IP Host Configuration (UNIX) Troubleshooting Testing the network connection Execute the ping command from the host.
Chapter 9 TCP/IP Configuration (OS/2 Warp/LAN Server) The PhaserShare TCP/IP interface is compatible with these environments: ■ ■ OS/2 Warp with TCP/IP V2.0 for OS/2 LAN Server 3.0 or later with the TCP/IP Application Kit. Before you begin, connect the printer to the network. Setting the printer’s IP addressing parameters For information on setting the printer’s IP addressing parameters, see “Setting the printer’s IP addressing parameters” on page 55. IBM TCP/IP Version 2.
9 TCP/IP Configuration (OS/2 Warp/LAN Server) Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer) OS/2 Warp Connect allows you to print directly to Tektronix printers via LPR (no server). NOTE It is important that LPRPORTD.EXE and LPD.EXE be running in the background. You can set these to run automatically from the Autostart tab of the TCP/IP Configuration dialog box. 1. Create a Printer Object.
TCP/IP Configuration (OS/2 Warp/LAN Server) 5. 9 In the Print Destination section, make the following entries: ■ LPD server. The printer’s IP address. ■ LPD printer. The printer’s name. The printer’s name should be either PS or AUTO in uppercase letters. It is recommended that you leave everything else blank. To return to the Create Printer dialog box, click OK; then click Create. 6. Set the printer as your default printer: a. Click the right mouse button on the printer object. b.
9 TCP/IP Configuration (OS/2 Warp/LAN Server) Warp Server 4.0/Warp Connect Warp Server is replacing OS/2 LanServer and also allows printing to Tektronix printers via LPR. 98 1. Use the procedure under “Creating an LPR queue in OS/2 Warp Connect (direct LPR connection to the printer)” on page 96. 2. Make the new printer available to network clients; see your OS/2 server documentation for details.
Chapter 10 Windows NT The procedures in this chapter are valid for Windows NT version 3.x and 4.x. For information about driver installation for later versions of Windows NT, contact Tektronix technical support or visit the Tektronix web site: www.tek.com/Color_Printers/support Setting the printer’s IP address There are three ways to set the printer’s IP address: ■ Use the printer’s front panel. For more information, see “General information on setting IP parameters (front panel)” on page 57.
10 Windows NT Add the printer 1. Log in as Administrator or a user with administrator privileges. 2. Click Start, Settings, and Printers. 3. In the Printers dialog box, double-click Add Printer. ■ If you intend to do your printer management from this computer, click My Computer. The rest of this procedure applies when you click My Computer. ■ If you intend to do your printer management from another computer, click Network Print Server.
Windows NT 10 Creating an LPR port 1. To connect via TCP/IP, double-click LPR Port in the Printer Ports dialog box. If LPR Port is not listed in this box, the Microsoft TCP/IP Printing Service must be installed on the NT machine: a. Click Start, Settings, Control Panel, and Network. b. Click Services, then click Add. c. Select Microsoft TCP/IP Printing, then click OK and install this service. The original Windows NT distribution CD-ROM is needed during installation.
10 Windows NT Install the driver 1. In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. 2. Type the path name to the driver files. This can be A:\ if the files are on a diskette. If these files were downloaded from an on-line service, type the path name where they were saved. Click OK. 3. Select the printer model and click Next. 4. If prompted that a driver is already installed for this printer, select Replace existing driver. Click Next.
Windows NT 2. 10 If this printer is to be shared on the network, click Shared and click all applicable platforms that may be printing to this printer. If desired, enter a Share Name for the printer. If the printer is a local printer only, click Not shared. Click Next. Windows NT creates the printer 1. If you want Windows NT to print a test page after installing the printer driver, click Yes (recommended). If you do not want the Windows NT test page, click No. When finished, click Finish. 2.
10 Windows NT Adding the Windows NT 4.0 driver on a Windows NT 3.51 server NOTE For proper installation, use the latest Windows NT 3.51 drivers and Windows NT 4.0 drivers, available from the Tektronix web site: www.tek.com/Color_Printers/support/software.html The following procedure describes how to set up the Windows NT 3.51 server to automatically load a Windows NT 4.0 driver on a Windows NT 4.0 client. NOTE You must have Administrator access on the Windows NT 3.51 server. Add the printer 104 1.
Windows NT 5. In the Windows NT 3.51 server's Printers folder, double-click Add Printer. (If you do not have an Add Printer icon, then you are not logged on with an account that has Administrator access on the Windows NT 3.51 server.) The first Add Printer Wizard dialog box should say Remote print server <3.51 server name>. 6. Select the port where the printer is connected. 10 NOTE You cannot create a port on the Windows 3.51 server from the Windows 4.0 client; create the port on the Windows 3.
10 Windows NT Install the driver 106 1. In the Add Printer Wizard dialog box, click Have Disk to add a new Tektronix driver. 2. Type the path name to the driver files. This can be A:\ if the files are on a diskette. If these files were downloaded from an on-line service, type the path name where they were saved. Click OK. 3. Select the printer model and click Next.
Windows NT 10 Enter the printer’s name and set up sharing 1. Type the printer's name; this can be any name you want. Click Next. 2. If this printer is to be shared on the network, click Shared and highlight all applicable platforms that may be connecting to this server (Windows NT 4.0 x86 should be one). If desired, enter a Share Name for the printer.
10 Windows NT Windows NT creates the printer 1. If you want Windows NT to print a test page after installing the printer driver, click Yes (recommended). If you do not want the Windows NT test page, click No. When finished, click Finish. 2. When prompted for the Windows NT 3.51 CD-ROM, insert it into your computer’s CD-ROM drive and click OK. 3. Type the path name to the driver. NOTE For proper installation, you must use the latest Windows NT 3.51 drivers and Windows NT 4.
Windows NT 10 Adding a Windows NT 3.x driver This update procedure provides printer page size information for Windows NT applications. However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver. Refer to your printer’s user documentation for instructions on other ways of selecting color corrections. Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver.
10 Windows NT Creating an LPR port 1. In the Printer Port dialog box, click the LPR port. If the LPR port is not listed in the Printer Port dialog box, the Microsoft TCP/IP Printing Service needs to be added to the Windows NT machine: a. In the Control Panel, double-click Network; the Network Settings dialog box appears. b. In Network Settings, click Add Software; the Add Network Software dialog box appears. c. In the Add Network Software dialog box, click the drop-down menu for Network Software.
Windows NT 10 Creating an AppleTalk port 1. In the Printer Port dialog box, double-click the AppleTalk Printing Devices port. If the AppleTalk Printing Devices port is not listed in the Printer Port dialog box, the Microsoft Services for Macintosh needs to be added to the Windows NT machine: a. In Control Panel, double-click Network; the Network Settings dialog box appears. b. In the Network Settings dialog box, click Add Software; the Add Network Software dialog box appears. c.
10 Windows NT Windows NT network communication TCP/IP connection Basic concepts of TCP/IP printing In Windows NT, printing via TCP/IP is accomplished using the LPR (Line Printer Request) protocol. Because LPR was developed for UNIX systems, comparing Windows NT and UNIX implementations may be helpful. The LPR protocol is a host-to-host protocol, rather than a host-to-printer protocol.
Windows NT 10 Windows NT network troubleshooting Error messages in Print Manager When there is a problem printing from Windows NT, often print jobs stay in Print Manager with ambiguous messages like Printer Error or Permission denied. If the printer is connected via TCP/IP, there is probably a problem with the way LPR was set up. Begin troubleshooting by opening the Event Viewer in the Administrative Tools program group. When it opens, click Log, scroll down, and select Application.
10 Windows NT Printer printer-name on host IP-address is rejecting your request The remote queue name is not correctly set. Refer to Step 2 in the appropriate procedure: ■ Windows NT 4.0 driver on Windows NT 4.0 server. See “Creating an LPR port” on page 101. ■ Windows NT 3.x driver. See “Creating an LPR port” on page 110.
Windows NT 5. 10 Set permissions on the Printers folder: a. In the C:\Winnt\system32 folder, open the spool folder. b. Click the right mouse button on the Printers folder. c. In the pull-down menu, click the left mouse button on Sharing; this displays the spoolProperties dialog box. d. Click Security. e. Click Permissions; this displays the Directory Permissions dialog box. f. In the Directory Permissions dialog box, click Everyone. From the Type of Access pull-down list, select Full Control. g.
10 Windows NT Printing from the command line via lpr To send a Postscript file to the printer using lpr, type the following lpr command in at the MS-DOS command prompt in Windows NT: lpr -S IP-address -P PS filename For example: lpr -S 134.62.36.161 -P PS FONTS.PS ■ If you get the following message, your printer is spooling to the wrong IP address, LPR is disabled on the printing device, or LPR on the printing device is denying access: Error: print server did not accept request. Job aborted.
Chapter 11 Windows 95 and Windows 98: PhaserPort Software The Tektronix PhaserPort software is a port monitor that allows you to print directly from Windows 95 and Windows 98 to a networked Tektronix printer via TCP/IP. There is no need for third-party software or a third-party interface attached to the parallel port. PhaserPort gives your printer increased throughput without sacrificing connectivity.
11 Windows 95 and Windows 98: PhaserPort Software PhaserPort software installation Using the installer You can install PhaserPort software using the installer on your printer’s software CD-ROM. A single integrated installer is used to install printer drivers, PhaserPort, and other software. 1. Put the printer’s software CD-ROM into the CD-ROM drive. ■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.
Windows 95 and Windows 98: PhaserPort Software 3. 11 If you chose to install drivers and PPD files earlier in the installation, the installer launches the Tektronix Add Printer Wizard. If you did not choose to install drivers and PPD files earlier in the installation, go to Step 5. 4. Follow the on-screen instructions for the Tektronix Add Printer Wizard. When you are prompted to choose Network Printer or Local Printer, choose Local printer.
11 Windows 95 and Windows 98: PhaserPort Software 4. Click Add Port, then select Other. 5. Highlight PhaserPort and click OK; this displays the Add PhaserPort dialog. a. In the Description field, enter a name for the port (this can be the printer name/model, location, or any other descriptive name of your choice), such as Phaser 740. b. In the Name/Address field, enter the IP address or DNS name of the printer (for example, 192.1.1.2).
Chapter 12 PhaserLink Printer Management Software PhaserLink Printer Management Software is a printer administration and support tool using World Wide Web technology. With PhaserLink Printer Management Software, you can access printer status and manage your printer over the network using a web browser. PhaserLink Printer Management Software gives you the following capabilities: ■ You can receive printer status and manage your printer over the network using a standard web browser.
12 PhaserLink Printer Management Software Accessing printer information from a browser Before you can view your printer’s information pages, you must connect the printer to the network using a TCP/IP connection and set the printer’s IP address. Once the TCP/IP connection has been established and the printer’s IP address is set, you can visit the printer’s home page from your web browser by entering the printer’s URL (Uniform Resource Locator), just as you would to visit any web site.
PhaserLink Printer Management Software 12 PhaserLink Printer Management Software navigation links Link/Page Description Status For Phaser 840, 740, 780, 360, 350, 380, 560, 600 printers. Contains live printer status, which is updated according to the value specified in the Status Refresh Display field. If an option is not installed, no parameters are displayed for that option. For Phaser 340 and Phaser 550 printers. Contains read-only printer status at the time the page was requested.
12 PhaserLink Printer Management Software Printer status display To display the printer’s live status, click the link Start Status Update on the printer’s Current Status Page; the Live Status page is displayed. The page has two parts: ■ The status summary reports information about the printer’s status and configuration. ■ The status icon graphically indicates the printer’s status. The following table summarizes all of the status icons.
PhaserLink Printer Management Software 12 PhaserLink Printer Management Software help files Most PhaserLink pages allow you to view and set printer parameters through fields. HTML files containing descriptions of the fields are supplied on the printer’s CD-ROM in the PHLINK directory, where the file PLHOME.HTM is the home page for the help files. These files can be viewed using any browser that supports HTML 3.0.
12 PhaserLink Printer Management Software Setting printer parameters: PhaserLink Printer Management Software pages If there are read-write parameters on the page, there is a field at the bottom of the page for a validation password. By default, the password is a NULL string (no characters). The password is common across all PhaserLink Printer Management Software pages. NOTE PhaserLink passwords are not encrypted. ■ If you enter an invalid password, the printer reports an error.
Chapter 13 Printer Management Job accounting The printer can store information about jobs printed. The information, in the form of a log file, is stored either in the printer’s memory or on a hard disk, if one is connected to the printer. If the log file is stored in the printer’s memory, it is lost when the printer is reset; therefore, it is recommended that a hard disk be used with this job accounting feature. The log file is a list of job accounting records stored by the printer.
13 Printer Management Job accounting: PhaserLink Printer Management Software 1. On any PhaserLink page, click Configuration. This displays the View and Configure Settings page. 2. From the View and Configure Settings page, click Download Job Accounting Log. This displays the Job Accounting page. 3. On the Job Accounting page, enter the proper password and click Do/Apply to access the Job Accounting Links page.
Printer Management 13 Phaser 840 Intelligent Ready Intelligent Ready is an automated system that monitors the Phaser 840 printer’s usage and warms up the printer when you are most likely to need it. You can turn Intelligent Ready on or off from the printer’s front panel. Using PhaserLink Printer Management Software, you can control when the printer automatically warm s up. Enabling and disabling Intelligent Ready from the front panel 1. In the front panel, scroll to Menu; press Select. 2.
13 Printer Management PhaserLink Status Notification (Email Notification) PhaserLink Status Notification allows the printer to automatically send email to the system administrator and others under the following conditions: ■ When printer errors, warnings, and alerts occur. ■ When the printer requires attention (for example, when service is required). ■ When a reply to a PhaserLink Remote Internet Printing message is desired.
13 Printer Management Usage Profile reports (Phaser 840, 740 and 780 printers only) The printer can generate reports detailing printer usage. These Usage Profile reports include information on many aspects of printer usage, including such items as ink or toner used, number of pages printed, and media types used. You can get these reports four ways: ■ Print reports from the printer’s front panel. You can print out reports from the printer’s front panel.
13 Printer Management Printing Usage Profile reports from the front panel The standard Usage Profile report contains only those fields with non-zero values. In most cases, this is the easiest format to use. However, it is also possible to print a verbose report that contains all fields, including those with zero values (see “Printing verbose Usage Profile reports from the front panel” on page 133). Phaser 840 printer 1.
13 Printer Management 3. Press the right or left arrow buttons until the front panel displays Usage Profile: Help Pages Usage Profile Menu 4. Press Menu to access the Usage Profile menu. 5. Press Print. 6. To return the printer to normal operation, press Exit (the far right button) until the front panel displays Ready. Printing verbose Usage Profile reports from the front panel The verbose Usage Profile report contains all fields, including those with zero values.
13 Printer Management Phaser 780 printer 1. While Ready is displayed, press Select; the Printer menu is displayed: Printer Menu Help Pages 2. Press Menu; the Help Pages menu is displayed: Help Pages Configuration Page 3. Menu Print Press the left or right arrow buttons until the front panel displays Usage Profile: Help Pages Usage Profile Menu 4. Press Menu to access the Usage Profile menu. 5. Press and hold the up arrow button; while holding the up arrow button, quickly press Print.
Printer Management 13 Phaser 740 printer 1. Press Menu; the front panel displays Help Pages. 2. Press ----> or <---- until the front panel displays Network Settings. 3. Enter the Network Settings menu by pressing Menu. 4. Press ----> until the front panel displays TCP/IP. 5. Press ----> or <---- until the front panel displays Usage Profile. 6. Press Menu; the front panel displays the first of two Usage Profile choices. 7.
13 Printer Management 4. 5. Press Menu to access the Usage Profile menu. ■ To email a full report, press the left or right arrow buttons until the front panel displays Email Report. Then press OK. The recipients of this report are specified in the PhaserLink email notification pages. A full report is sent to the users specified in the Regular Intervals field of the View and Configure Status Notification Custom Settings page.
13 Printer Management Controlling Usage Profile email reporting Specifying when reports are to be sent and specifying the report format 1. On any PhaserLink page, click Configuration. This displays the View and Configure Settings page. 2. From the View and Configure Settings page, click View and Configure Interface Settings. This displays the View and Configure Interface Settings page. 3.
13 Printer Management Specifying who receives reports Usage profile reporting is part of email notification. You specify who receives reports by using the View and Configure Status Notification Message (Email Message) Settings page, just as you do for other email notification features. Usage Profile appears on the View and Configure Status Notification Message (Email Message) Settings page as one of the email notification condition classes.
Printer Management 13 Reading Usage Profile reports Two types of reports are available: ■ Full report. The full report contains detailed printer usage information for all jobs printed during the life of the printer. ■ Job report. The job report contains information on the last printed job. This report can only be emailed; it cannot be printed from the front panel, because printing it creates a new job that overwrites the report data.
13 Printer Management Report fields The next two tables describe the report fields. Usage profile job report Field Description Printer Name The printer’s name as it appears on the Configuration Page. Job ID Job identification number assigned by the printer starting from the last power-up. If known for a given job, these identifications are also provided: Protocol, Filename, Job Name, User Name, and Host Name; if not known, -- is reported. Finished at Date and time when the job was finished.
Printer Management 13 Usage profile full report - some fields not supported by all printers (cont'd.) Field number Field name Description 10 Net Firmware Net region firmware number. 11 OS Firmware OS region firmware number. 12 RAM (MBs) The number of megabytes of printer RAM. 13 Installed Trays The number of trays installed, including the multi-purpose tray. 14 Accessories A list of all accessories installed in the printer: Duplexer, Scanner, IDE Disk, and SCSI Disk.
13 Printer Management Usage profile full report - some fields not supported by all printers (cont'd.) Field number Field name Description 124 Copies / Job A distribution of how many copies were printed for each job. A set of number pairs in the format copy-count range : number of jobs. For example, 2-4:3 indicates that there were 3 jobs that consisted of 2, 3, or 4 copies. 125 Minutes / Job A distribution of how long each job took to print.
13 Printer Management Usage profile full report - some fields not supported by all printers (cont'd.) Field number Field name 162 Fuser Remaining (%) The percentage of life remaining in the fuser unit. 163 Imaging Unit Remaining (%) The percentage of life remaining in the imaging unit. 164 Transfer Kit Remaining (%) The percentage of life remaining in the transfer kit unit. 165 Fuser Roll Remaining (%) The percentage of life remaining in the fuser roll unit.
13 Printer Management Usage profile full report - some fields not supported by all printers (cont'd.) Field number Field name Description 192 Humidity (%) A distribution of hourly humidity readings. For example: 16-35:43 indicates that the engine temperature was between 16 and 35 percent for 43 hours. 201 System Reset Count Number of times the system has been reset by some internal condition. 202 System Reset Log Log of the last 5 system reset addresses. (Zero indicates no event.
Printer Management 13 Usage profile full report - some fields not supported by all printers (cont'd.) Field number Field name Description Jam Manual Feed (Phaser 840) A distribution of jams for all possible media size and type combinations through Manual Feed, as much as the user has identified it. Jam Multi-Purpose Tray (Phaser 740, 780) A distribution of jams for all possible media size and type combinations through the Multi-purpose tray as much as the user has identified it.
13 Printer Management Engine Error Log (Phaser 740 and 780 printers) 146 Code Description 1 Black cartridge movement error 2 Cyan cartridge movement error 3 Magenta cartridge movement error 4 Yellow cartridge movement error 5 Toner cooling fan error 10 Scanner motor error 11 Power supply error 12 LSync over error 13 LSync short error 20 Charger error 21 Asynchronous OPC error 22 OPC position error 30 Transfer position error 32 Blade movement error 33 Transfer roller error
Printer Management 13 Engine Error Log (Phaser 740 and 780 printers) (cont'd.
13 Printer Management Postscript Error Log (Phaser 840, 740 and 780 printers) (cont'd.
Printer Management 13 Last jam logs Possible values for Last Jam Location are defined by the particular jams for the following printers: ■ “Last Jam Log - Phaser 840 printer” on page 149. ■ “Last Jam Log - Phaser 740 printer” on page 150. ■ “Last Jam Log - Phaser 780 printer” on page 151.
13 Printer Management Last Jam Log - Phaser 740 printer Code Description 1 Jam A (Upper Tray) 1 = Upper-Paper-Letter 2 = Upper-Paper-A4 3 = Upper-Paper-Legal 4 = Upper-Transparency-Letter 5 = Upper-Transparency-A4 6 = Upper-Transparency-Legal 2 Jam B (Middle/Lower Trays) 1 = Middle-Paper-Letter 2 = Middle-Paper-A4 3 = Middle-Paper-Legal 4 = Middle-Transparency-Letter 5 = Middle-Transparency-A4 6 = Middle-Transparency-Legal 7 = Lower-Paper-Letter 8 = Lower-Paper-A4 9 = Lower-Paper-Legal 10 = Lower-Tra
Printer Management 13 Last Jam Log - Phaser 780 printer Code Description 1 Jam AB 1 = Paper-Letter 2 = Paper-Legal 3 = Paper-Tabloid 4 = Paper-Tabloid extra 5 = Paper-Tabloid plus 6 = Paper-SRA3 7 = Paper-A3 8 = Paper-A4 9 = Paper-A5 10 = Paper-B4 11 = Paper-B5 12 = Transparency-Letter 13 = Transparency-A4 14 = Transparency-Tabloid extra 15 = Coated-Letter 16 = Coated-Legal 17 = Coated-Tabloid 18 = Coated-Tabloid extra 19 = Coated-Tabloid plus 20 = Coated-SRA3 21 = Coated-A3 22 = Coated-A4 23 = Coated-
13 152 Printer Management PhaserShare Networking Manual
Chapter 14 Getting Help If you need help from Tektronix Visit Tektronix’ color printer web site for the most up-to-date information about your printer. View updated user documentation, download utility files, get answers to frequently asked questions, find a list of Tektronix dealers in your area, or contact customer support. Tektronix Color Printer web site www.tek.com/Color_Printers/ Documentation www.tek.com/Color_Printers/userdoc/introduction.html Technical support www.tek.
14 Getting Help For more information or for getting help with troubleshooting or servicing your printer, contact your local Tektronix dealer or sales representative or the following resources worldwide: Customer Support Centers Australia 1-800-811-177 France 01 69 86 8137 New Zealand +61 2 9888 0100 Austria 0660 5804 Germany 0180 525 3535 Norway (22) 723 801 Belgium 02 720 9602 Hong Kong 2585-6655 Singapore (ASEAN) 1-800-356-5565 Brazil 0800 16 0220 India (South Asia) (91) 80-227-5577 Spain 90
Getting Help 14 Using the automated fax systems As an alternative to other resources, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems. These automated fax systems provide Macintosh, PC, and workstation users with the latest technical hints and tips (like color adjustments), solutions to common technical problems, and application notes for software problems (such as CorelDRAW! and QuarkXPress).
14 Getting Help Receiving email update notices Using the World Wide Web, you can register to receive email notification of new printer drivers, accessories and upgrades for your Tektronix Phaser color printer as they become available. To subscribe to this free service, simply follow these steps: 1. Point your browser to the Tektronix web site: www.tek.com/Color_Printers/support/subscribe.html 156 2. Enter your email address and select your model of Phaser color printer from the pull-down list. 3.
Chapter 15 Disabling Protocols After your network configuration is complete, you may want to disable protocols that you are not using to avoid unnecessary network traffic. There are four ways to disable protocols: ■ Use the printer’s front panel; see “Disabling protocols: front panel” on page 158. ■ Use the PhaserShare Administrator, if you are running NetWare; see “Disabling protocols: PhaserShare Administrator” on page 166.
15 Disabling Protocols Disabling protocols: front panel NOTE If you are attempting to perform any front panel procedure and you don’t see the expected menu choices on the front panel display, the front panel may be locked. For information on how to unlock it, see “If the front panel is locked” on page 165. Phaser 840 printer 1. When the front panel displays READY TO PRINT, press the down-arrow button until Menu is highlighted. Press Select. 2.
Disabling Protocols 6. 15 To disable TCP/IP: a. Press the down-arrow button until TCP/IP is highlighted. Press Select. b. Press the down-arrow button until TCP/IP Interface is highlighted. c. Press Select until Off is displayed. 7. ■ To return the printer to normal operation, press the down-arrow button until Exit is highlighted. Press Select. ■ To disable other protocols, press the up-arrow button until Previous Menu is highlighted. Press Select. Continue with Step 7. To disable HTTP: a.
15 Disabling Protocols 5. Disabling EtherTalk: To return the printer to normal operation, go immediately to Step 8; to continue and disable the EtherTalk protocol, follow these steps: a. Press ---->; the front panel displays EtherTalk. b. Press Menu; the front panel displays the current status of the protocol: EtherTalk:Enabled or EtherTalk:Disabled. The current status is marked with an asterisk (*) in the upper-right corner of the display. c.
Disabling Protocols 8. 15 Return the printer to normal operation: a. Press Exit (the far left button) until the front panel displays Network Settings. b. Press Exit (the far left button) again. ■ If you have changed any parameters that require a printer reset to take effect, you will be prompted to reset the printer. If you press Reset, the printer resets. If you press Resume, the front panel displays Network Settings.
15 Disabling Protocols 6. Disabling NetWare: To return the printer to normal operation, go immediately to Step 8; to continue and disable the NetWare protocol, follow these steps: a. Press the right arrow button until the front panel displays NetWare. b. Press Menu; the front panel displays Interface. c. Press Menu again to display the current status of the protocol: On or Off. The current status is marked with an asterisk (*) in the upper-right corner of the display. d.
Disabling Protocols 15 Phaser 360 printer 1. Press Menu; the front panel displays Help Pages. 2. Enter the Network Settings menu by pressing ----> or <---- until the front panel displays Network Settings. 3. Press Menu; the front panel displays TCP/IP. 4. Disabling TCP/IP: a. Press Menu; the front panel displays Enable Interface. b. Press Menu again to display the current status of the protocol: Interface:On or Interface:Off.
15 Disabling Protocols 7. Disabling HTTP: To return the printer to normal operation, go immediately to Step 8; to continue and disable the HTTP protocol, follow these steps: a. Press ---->; the front panel displays HTTP. b. Press Menu again; the front panel displays the current status of the protocol: HTTP:Enabled or HTTP:Disabled. The current status is marked with an asterisk (*) in the upper-right corner of the display. c. Press ----> until the front panel displays HTTP:Disabled. d.
15 Disabling Protocols If the front panel is locked If you are attempting to perform any front panel procedures and you don’t see the expected menu choices on the front panel display, the front panel may be locked. The following topics describe how to unlock the front panel. Phaser 840 printer The printer allows a system administrator to lock the front panel menu by using PhaserLink software or by downloading a utility file.
15 Disabling Protocols Disabling protocols: PhaserShare Administrator 1. In the PhaserShare Administrator Main window, select the desired printer from the Printer List. 2. Click Configure Printer; this displays the Configure Printer dialog box. 3. In the Configure Printer dialog box, click the Ethernet (or Token Ring) tab. 4. In the Ethernet (or Token Ring) tab, click Protocol Settings. This displays the Protocol Settings dialog box. 5.
Chapter 16 Resetting the Printer Several of the network configuration procedures require you to reset the printer. There are several ways to reset the printer: ■ Turn the printer off, then back on again. ■ With a TCP/IP connection and a World Wide Web browser, you can use PhaserLink Printer Management Software; see “Resetting the printer: PhaserLink Printer Management Software” on page 167. ■ PC and UNIX users can send the PostScript file RESET.PS from the printer’s utilities software.
16 Resetting the Printer Resetting your printer using the Apple Printer Utility Macintosh users can reset the printer using the Apple Printer Utility. 168 1. Locate the Apple Printer Utility, which is included with your printer’s network utilities software. 2. Double-click the Apple Printer Utility icon; the Printer Selector window is displayed. 3. Select the zone (if applicable) and the printer. Click Open Printer; a dialog box is displayed containing Printer Information and Printer Preferences.
Chapter 17 FTP Interface Your printer’s FTP interface is a standard FTP server. Using FTP, you can send a job to the printer, where it is printed (not stored). No password is required. You can save a PostScript file from an application and send the file to a remote printer over a network or the Internet using an FTP program. The printer’s FTP directory is PRINTER:1, and any files sent there are automatically passed to the printer.
17 FTP Interface Supported FTP commands (cont'd.) Request Description SYST Specify operating system of server. TYPE Specify data transfer type. NOTE: With the PhaserShare FTP interface, only ASCII Non-printing and Image types are allowed; the default is ASCII Non-printing. USER 170 Specify user name.
Index A Adapter Status 18 Apple Printer Utility to change printer's name 28 to reset the printer 168 AppSocket 77 ARP (Address Resolution Protocol) with config-IP script 72 with config-TokenRing script 19 automated fax systems (HAL/EuroHAL) 155 auto-negotiation 2 B BOOTP 56 Broadcast 18 Broadcast address 55 C cables Ethernet 13 LocalTalk 23 Token Ring 14 Chooser 26 config-IP 72 config-LPR 77 config-SNMP 82 config-sockets 78 config-syslog 80 config-TokenRing 19 Configuration Page how to print 6 reports wha
sending Usage Profile reports via email (Phaser 740) 135 sending Usage Profile reports via email (Phaser 780) 135 sending Usage Profile reports via email (Phaser 840) 134 setting IPX frame type (Phaser 740 and 360) 40 setting IPX frame type (Phaser 780) 41 setting IPX frame type (Phaser 840) 40 setting printer’s IP addressing parameters (Phaser 360) 63 setting printer’s IP parameters (Phaser 740) 58 setting printer’s IP parameters (Phaser 780) 60 setting printer’s IP parameters (Phaser 840) 57 setting Token
PhaserPort software 117 installation 118 PhaserPrint for UNIX software 10 PhaserShare Administrator 43 installation methods 45 installation procedure 45 Quick Configuration Wizard 34 system requirements 44 PhaserShare Series B Ethernet card 12 PhaserShare Series B Ethernet interface 11 PhaserShare Series B LocalTalk card 22 PhaserShare Series B Token Ring card configuration 16 ping 94 print queue (UNIX) 83 printcap file 85 printer name, EtherTalk or TokenTalk 27 Printer Not Responding dialog box 50 PSERVER
sending via email from PhaserLink Printer Management Software 136 sending via email from the Phaser 740 front panel 135 sending via email from the Phaser 780 front panel 135 sending via email from the Phaser 840 front panel 134 specifying when reports are to be sent 137 specifying who receives reports 138 V View and Configure Information Forwarding page 126 W Windows 95 and Windows 98 117 Windows NT 99 network communication 112 network troubleshooting 113 Windows NT 3.x driver 109 Windows NT 4.
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