Printer User Manual

Troubleshooting 6
User Manual 6-17
All about media jams
Use the following guidelines to help prevent paper and transparencies from
jamming inside the printer.
■ When installing a new maintenance tray, push on both sides of the
tray to latch it Þrmly into the printer.
■ Periodically clean the printer to keep it operating in peak
condition. Refer ÒIdentifying cleaning proceduresÓ on page 5-16.
■ Fan the paper or transparency media before loading it into the
media tray. For additional information on loading media trays,
refer to ÒAll about mediaÓ on page 3-28.
■ Use standard grade paper of the appropriate weight; use the
manual-feed slot for thick papers. Refer to ÒMedia weightÓ on
page 3-32 for more information.
■ Wait until a front panel message prompts you before feeding a
second sheet of paper or transparency into the manual-feed slot.
■ Keep paper and other supplies clean and free from dust. Paper
that has been sitting out of its sealed wrapper can become
distorted, causing paper jams. Keep paper sealed until you are
ready to use it for printing.
■ Do not use paper that has been creased or wrinkled.
After you clear the jammed media, the printer feeds a cleaning page to
remove a partial image that may be on the printdrum. Once the printdrum
is cleared, the printer outputs the original image on a second page. The
source of the cleaning page (upper tray is default) is selected through the
Cleaning Page Source front panel menu selection when a Lower Paper
Tray Assembly is installed. If you have letterhead or transparencies in the
upper tray, you can change the source of the cleaning page to avoid using
letterhead for the cleaning page. Refer to ÒSelecting the cleaning page
sourceÓ on page 7-9.