Printer User Manual
Table Of Contents
- Copyright
- Warranty
- Safety Summary
- Table of Contents
- Introduction
- Getting Set Up
- Printing Basics
- Overview
- Printing from a PC
- Using Windows printer drivers
- Using the printer’s front panel
- Using the AdobePS 4 and Microsoft drivers with Windows 95
- Using the Tektronix driver for Windows 3.1
- Using the Adobe PostScript driver for Windows 3.1
- Using the Windows NT 3.51 PostScript driver
- Using the Windows NT 4.0 PostScript driver
- Printing from DOS
- Printing from a Macintosh
- Printing from a workstation
- Printing from specific applications
- Selecting print features
- Print quality modes
- Color corrections
- All about media
- Media trays
- Printing on letterhead
- Printing transparencies
- Manual-feed printing
- Duplex printing
- Printer languages: PostScript, HP-GL, PCL5
- Fonts
- Printing: Beyond the Basics
- Caring for Your Printer
- Overview
- Adding ink
- Emptying the waste liner (A)
- Replacing the maintenance tray (B)
- Replacing the media tray separator pad
- Cleaning the printer
- Cleaning pages
- Cleaning supplies
- Using isopropyl alcohol
- Identifying cleaning procedures
- Cleaning for light stripes: printhead
- Cleaning for upper tray jams: media pick roller
- Cleaning for jams and ink smears: media-feed rollers
- Cleaning for lower tray jams: paper pick roller
- Cleaning for lower tray jams: paper-feed rollers
- Cleaning for ink smears and transfix problems: internal paper path
- Cleaning for ink smears: paper-exit path
- Cleaning the maintenance tray blade (optional)
- Moving your printer
- Troubleshooting
- If you need help
- Receiving email update notices
- Using the automated fax systems
- Front panel messages
- Problems and solutions
- All about media jams
- If your file doesn’t print
- PostScript printing errors
- Printed colors are not what you expected
- Selecting page sizes in Windows applications
- Fonts printing incorrectly from Windows
- Sharing the printer on a network
- Using the Front Panel
- Supplies, Accessories, and Expanding Your Printer
- Tektronix supplies: the mark of quality
- Customizing your printer
- Ordering printer supplies
- Extended Features upgrade
- Lower Paper Tray Assembly (recommended)
- Printer Station (recommended)
- Media tray
- Memory upgrade
- Font upgrade
- 600 x 300 dpi upgrade
- PhaserShare network cards (recommended)
- Phaser Copystation
- SCSI hard disk
- PhaserPrint for UNIX software
- PhaserSym
- Regulatory Information and Specifications
- Index
Troubleshooting
6
User Manual
6-11
Image prints in
black-and-white instead
of color.
■ PC users: Be sure to use a driver that supports color
PostScript. If you are running Windows, use the
Tektronix-supplied driver that was shipped with the
printer’s software. Refer to “Printing from a
workstation” on page 3-20 for information on drivers.
■ Microsoft Excel users: Be sure to check the Print
using color option in the print dialog box.
■ Macintosh users: Use a supported color PostScript
printer driver and the Phaser 380 printer’s PPD file.
Select Color/Grayscale in the Print Options dialog
box. Refer to “Printing from a Macintosh” on page 3-16
for more details on how to print from a Macintosh.
■ You may need to install application-related files such as
a PDF file for QuarkXPress.
PC Users: Refer to “PC/Windows software” on
page 2-31 for information.
Macintosh Users: Refer to “Macintosh software” on
page 2-46 for information.
■ You may have incorrectly sent the Monochrome
TekColor color correction utility file to the printer or
changed the correction to Monochrome from the front
panel.
Image quality problems (cont'd.)
Symptom Solution