Printer User Manual
Table Of Contents
- Copyright
- Warranty
- Safety Summary
- Table of Contents
- Introduction
- Getting Set Up
- Printing Basics
- Overview
- Printing from a PC
- Using Windows printer drivers
- Using the printer’s front panel
- Using the AdobePS 4 and Microsoft drivers with Windows 95
- Using the Tektronix driver for Windows 3.1
- Using the Adobe PostScript driver for Windows 3.1
- Using the Windows NT 3.51 PostScript driver
- Using the Windows NT 4.0 PostScript driver
- Printing from DOS
- Printing from a Macintosh
- Printing from a workstation
- Printing from specific applications
- Selecting print features
- Print quality modes
- Color corrections
- All about media
- Media trays
- Printing on letterhead
- Printing transparencies
- Manual-feed printing
- Duplex printing
- Printer languages: PostScript, HP-GL, PCL5
- Fonts
- Printing: Beyond the Basics
- Caring for Your Printer
- Overview
- Adding ink
- Emptying the waste liner (A)
- Replacing the maintenance tray (B)
- Replacing the media tray separator pad
- Cleaning the printer
- Cleaning pages
- Cleaning supplies
- Using isopropyl alcohol
- Identifying cleaning procedures
- Cleaning for light stripes: printhead
- Cleaning for upper tray jams: media pick roller
- Cleaning for jams and ink smears: media-feed rollers
- Cleaning for lower tray jams: paper pick roller
- Cleaning for lower tray jams: paper-feed rollers
- Cleaning for ink smears and transfix problems: internal paper path
- Cleaning for ink smears: paper-exit path
- Cleaning the maintenance tray blade (optional)
- Moving your printer
- Troubleshooting
- If you need help
- Receiving email update notices
- Using the automated fax systems
- Front panel messages
- Problems and solutions
- All about media jams
- If your file doesn’t print
- PostScript printing errors
- Printed colors are not what you expected
- Selecting page sizes in Windows applications
- Fonts printing incorrectly from Windows
- Sharing the printer on a network
- Using the Front Panel
- Supplies, Accessories, and Expanding Your Printer
- Tektronix supplies: the mark of quality
- Customizing your printer
- Ordering printer supplies
- Extended Features upgrade
- Lower Paper Tray Assembly (recommended)
- Printer Station (recommended)
- Media tray
- Memory upgrade
- Font upgrade
- 600 x 300 dpi upgrade
- PhaserShare network cards (recommended)
- Phaser Copystation
- SCSI hard disk
- PhaserPrint for UNIX software
- PhaserSym
- Regulatory Information and Specifications
- Index
6
Troubleshooting
6-10
Phaser 380 Color Printer
Printed image is shifted,
the wrong color, or
margins are not correct.
■ You may have to make adjustments in the application
or print driver. Refer to “Printing and installation
problems” on page 6-12.
■ Make sure that the paper is not curled. Also refer to
“Cleaning for jams and ink smears: media-feed rollers”
on page 5-28.
■ Microsoft PowerPoint users:
■ Macintosh users need to leave Background Printing
in the Chooser set to Off.
■ PC users need to turn off print spooling through the
Printer Properties.
Colors do not print as
expected.
■ Refer to “TekColor corrections — making the best
selection” on page 4-3 for details on how to select
TekColor color corrections.
■ You may have attempted to print transparency but did
not specify transparency as the print media in the
printer driver. Refer to “Transparency quality tips” on
page 3-40 for more information.
■ Refer to “Printed colors are not what you expected” on
page 6-31 for more tips.
■ Refer to “Printing and using the color sampler charts”
on page 4-10.
Image quality problems (cont'd.)
Symptom Solution