Printer User Manual
Table Of Contents
- Copyright
- Warranty
- Safety Summary
- Table of Contents
- Introduction
- Getting Set Up
- Printing Basics
- Overview
- Printing from a PC
- Using Windows printer drivers
- Using the printer’s front panel
- Using the AdobePS 4 and Microsoft drivers with Windows 95
- Using the Tektronix driver for Windows 3.1
- Using the Adobe PostScript driver for Windows 3.1
- Using the Windows NT 3.51 PostScript driver
- Using the Windows NT 4.0 PostScript driver
- Printing from DOS
- Printing from a Macintosh
- Printing from a workstation
- Printing from specific applications
- Selecting print features
- Print quality modes
- Color corrections
- All about media
- Media trays
- Printing on letterhead
- Printing transparencies
- Manual-feed printing
- Duplex printing
- Printer languages: PostScript, HP-GL, PCL5
- Fonts
- Printing: Beyond the Basics
- Caring for Your Printer
- Overview
- Adding ink
- Emptying the waste liner (A)
- Replacing the maintenance tray (B)
- Replacing the media tray separator pad
- Cleaning the printer
- Cleaning pages
- Cleaning supplies
- Using isopropyl alcohol
- Identifying cleaning procedures
- Cleaning for light stripes: printhead
- Cleaning for upper tray jams: media pick roller
- Cleaning for jams and ink smears: media-feed rollers
- Cleaning for lower tray jams: paper pick roller
- Cleaning for lower tray jams: paper-feed rollers
- Cleaning for ink smears and transfix problems: internal paper path
- Cleaning for ink smears: paper-exit path
- Cleaning the maintenance tray blade (optional)
- Moving your printer
- Troubleshooting
- If you need help
- Receiving email update notices
- Using the automated fax systems
- Front panel messages
- Problems and solutions
- All about media jams
- If your file doesn’t print
- PostScript printing errors
- Printed colors are not what you expected
- Selecting page sizes in Windows applications
- Fonts printing incorrectly from Windows
- Sharing the printer on a network
- Using the Front Panel
- Supplies, Accessories, and Expanding Your Printer
- Tektronix supplies: the mark of quality
- Customizing your printer
- Ordering printer supplies
- Extended Features upgrade
- Lower Paper Tray Assembly (recommended)
- Printer Station (recommended)
- Media tray
- Memory upgrade
- Font upgrade
- 600 x 300 dpi upgrade
- PhaserShare network cards (recommended)
- Phaser Copystation
- SCSI hard disk
- PhaserPrint for UNIX software
- PhaserSym
- Regulatory Information and Specifications
- Index

6
Troubleshooting
6-2
Phaser 380 Color Printer
Receiving email update notices
Using the World Wide Web, you can register to receive email notiÞcation of
new printer drivers, accessories and upgrades for your Tektronix Phaser
color printer as they become available. To subscribe to this free service,
simply follow these steps:
1.
Point your browser to the Tektronix web site:
http://www.tek.com/Color_Printers/support/subscribe.html
2.
Enter your email address and select your model of Phaser color
printer from the pull-down list.
3.
Click the subscribe button.
Online services
World Wide Web
Technical Support
Tektronix Bulletin Board
Service (BBS)
Anonymous FTP server
www.tek.com/Color_Printers/
www.tek.com/Color_Printers/support/colcare.html
(503) 685-4504
ftp.tek.com/Color_Printers
24 hours per day,
7 days per week
HAL automated fax system (503) 682-7450
direct outside U. S., Canada
1-800-835-6100
toll-free for U. S., Canada
24 hours per day,
7 days per week
EuroHAL automated fax system Refer to “Using the automated fax systems” on page 6-3
in this manual.
24 hours per day,
7 days per week
OzHAL automated fax system
(Australia)
02 9878 0332 or 1-800-650-633 toll-free 24 hours per day,
7 days per week
Email update notices
(see below)
www.tek.com/Color_Printers/support/subscribe.html
Type of service (cont'd.) How to access (cont'd.) Details (cont'd.)