Printer User Manual
Table Of Contents
- Copyright
- Warranty
- Safety Summary
- Table of Contents
- Introduction
- Getting Set Up
- Printing Basics
- Overview
- Printing from a PC
- Using Windows printer drivers
- Using the printer’s front panel
- Using the AdobePS 4 and Microsoft drivers with Windows 95
- Using the Tektronix driver for Windows 3.1
- Using the Adobe PostScript driver for Windows 3.1
- Using the Windows NT 3.51 PostScript driver
- Using the Windows NT 4.0 PostScript driver
- Printing from DOS
- Printing from a Macintosh
- Printing from a workstation
- Printing from specific applications
- Selecting print features
- Print quality modes
- Color corrections
- All about media
- Media trays
- Printing on letterhead
- Printing transparencies
- Manual-feed printing
- Duplex printing
- Printer languages: PostScript, HP-GL, PCL5
- Fonts
- Printing: Beyond the Basics
- Caring for Your Printer
- Overview
- Adding ink
- Emptying the waste liner (A)
- Replacing the maintenance tray (B)
- Replacing the media tray separator pad
- Cleaning the printer
- Cleaning pages
- Cleaning supplies
- Using isopropyl alcohol
- Identifying cleaning procedures
- Cleaning for light stripes: printhead
- Cleaning for upper tray jams: media pick roller
- Cleaning for jams and ink smears: media-feed rollers
- Cleaning for lower tray jams: paper pick roller
- Cleaning for lower tray jams: paper-feed rollers
- Cleaning for ink smears and transfix problems: internal paper path
- Cleaning for ink smears: paper-exit path
- Cleaning the maintenance tray blade (optional)
- Moving your printer
- Troubleshooting
- If you need help
- Receiving email update notices
- Using the automated fax systems
- Front panel messages
- Problems and solutions
- All about media jams
- If your file doesn’t print
- PostScript printing errors
- Printed colors are not what you expected
- Selecting page sizes in Windows applications
- Fonts printing incorrectly from Windows
- Sharing the printer on a network
- Using the Front Panel
- Supplies, Accessories, and Expanding Your Printer
- Tektronix supplies: the mark of quality
- Customizing your printer
- Ordering printer supplies
- Extended Features upgrade
- Lower Paper Tray Assembly (recommended)
- Printer Station (recommended)
- Media tray
- Memory upgrade
- Font upgrade
- 600 x 300 dpi upgrade
- PhaserShare network cards (recommended)
- Phaser Copystation
- SCSI hard disk
- PhaserPrint for UNIX software
- PhaserSym
- Regulatory Information and Specifications
- Index
User Manual
6-1
Chapter
6
Troubleshooting
If you need help
If you need assistance, contact your local Tektronix dealer or sales
representative or any of these listed resources:
Type of service How to access Details
Product Support
(hardware and software
troubleshooting and
service repair)
U. S. and Canada
1-800-835-6100
Australia
1800 811 177
Austria
0 660 5804
Belgium
0800 1 5059
Brazil
0800 16 0220
Denmark
80 01 81 76
Eastern Europe/Middle East
+44 1908 68187
Finland
0800 1 14494
France
05 90 85 41
Germany
0130 82 10 68
Hong Kong
852 2585 6688
India
91 80 225 2996
Italy
1678 77261
Japan
81 3 3448 4872
Korea
82 2 528 5299
Luxembourg
0800 2853
Norway
800 11782
Singapore
65 356 3900
Spain
900 97 4499
Sweden
020 795 177
Switzerland
155 9493
Taiwan
886 2 765 6362
The Netherlands
06 0221647
UK
0800 558668
Monday through Friday
6:00 am to 5:00 pm PST
All other locations, contact local Tektronix dealers
or local Tektronix offices.