User Manual Phaser® 340 Color Printer First printing February 1996 070-9101-03
Copyright © 1996 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.
Phaser® 340 Warranty Tektronix warrants that the Phaser 340 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 340 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law.
Users safety summary Terms in manual: CAUTION WARNING Conditions that can result in damage to the product. Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician for changes to the cord or connector.
Contents 1 Introduction 2 Getting Set Up At a glance 2-1 Checking the inventory 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Setting up the printer 2-8 Quick-Start Installation guide 2-8 Removing the packing material 2-8 Installing the optional Lower Paper Tray Assembly 2-9 Installing the optional Phaser Copystation 2-10 Unlocking the transit restraint 2-11 Installing the maintenance tray 2-12 Loading ink sticks 2-14 Selecting a media tray configuration 2-15 Office pap
Help Pages Overview 2-29 Installing the printer’s software 2-30 PC software 2-31 PC: Software for Microsoft Windows 95 2-32 PC: Software for Microsoft Windows 3.1 2-35 PC: Updating the driver software for Windows NT 2-38 PC: DOS and setting up ports 2-42 Macintosh software 2-43 Using the installer to load software 2-45 LaserWriter 8.
Media weight and thickness 3-17 Paper grain 3-18 Margins and image area 3-19 Image orientation 3-20 Media and ink handling tips 3-20 Printing letterhead 3-21 Printing transparencies 3-22 Manual feed printing 3-24 Fonts 3-26 Resident typefaces (PostScript) 3-26 Resident typefaces (PCL5) 3-28 Downloading Macintosh and TrueType fonts 3-28 Installing Macintosh screen fonts 3-29 Printer languages: PostScript, HP-GL, PCL5 3-29 Printing hints 3-30 Application hints 3-30 Tektronix supplies and software 3-30 Getting
Cleaning the printer 4-13 Cleaning pages 4-13 Cleaning supplies 4-14 Reordering cleaning kit supplies 4-15 Using isopropyl alcohol 4-16 Identifying cleaning solutions 4-17 Cleaning for light stripes: printhead 4-18 Cleaning for ink smears: internal paper path 4-21 Cleaning for ink smears: paper feed rollers 4-23 Cleaning for ink smears: paper exit path 4-27 Cleaning for media tray jams: media pick rollers 4-32 5 Supplies and Accessories Tektronix supplies: the mark of quality 5-1 Ordering printer supplies
7 Front Panel Front panel overview 7-1 Front panel buttons 7-2 Two-line display 7-4 Front panel indicators 7-5 Enabling and disabling the front panel menu 7-6 Front panel menu map 7-7 A Technical Notes Printing Help Pages A-1 Printing the front panel menu map A-2 Printing the configuration page A-3 Printing the startup page A-4 Enabling and disabling the startup page A-5 Printing the demonstration pages A-6 Printer standby modes A-7 Changing the Energy Star timeout A-8 Selecting the cleaning page source
PhaserShare network cards B-6 Benefits of networking the printer B-6 Phaser Copystation B-7 PhaserPrint B-7 PhaserSym B-7 Adding a hard disk for font storage B-8 Connecting one disk B-9 Connecting multiple disks B-10 C Moving Your Printer Removing the maintenance tray C-1 Locking the transit restraint C-2 Changing line voltage C-4 D Regulatory Information Index xii Phaser 340 Color Printer
Chapter 1 Introduction The Tektronix Phaser® 340 Color Printer uses Tektronix’ solid ink-jet technology. Solid ink-jet refers to the melting of the solid inks inside the printer which then resolidify quickly as the image is transferred onto paper. The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-defined. The Phaser 340 produces laser-quality color prints on Letter-size and A4-size media.
1 Introduction Options and Accessories. The printer can be upgraded with a variety of accessories to expand its capabilities. A 500-sheet Lower Paper Tray Assembly increases print capacity for high-demand printing environments. Optional Letter- and A4-size transparency trays make it possible to print on paper and transparency media without changing trays. Network options make the printer a fast, sharable printing resource. Network printing.
1 Introduction PhaserLink printer control and information access. PhaserLink™ software provides a breakthrough in printer control and information access. Rather than use vendor-proprietary, printer-specific, and platform-specific management utilities, PhaserLink provides this function using HTTP (HyperText Transfer Protocol, the basis for World Wide Web browsers).
1 Introduction 1-4 Phaser 340 Color Printer
Chapter 2 Getting Set Up At a glance Installation of your printer involves these sequential tasks: 1. Checking the inventory (page 2-2) 2. Touring the printer (page 2-6) 3. Registering the printer (page 2-7) 4.
2 Getting Set Up Checking the inventory The printer and its standard accessories are shipped in a single box. 1. Quick-Start Installation guide 2. Phaser 340 ColorStix starter pack 3. Paper tray (Letter- or A4-size) 4. Power cord 5. Start up maintenance tray 6. Cleaning kit 7. TekColor Care envelope (includes the registration card) 8. Parallel cable adapter 9. Phaser 340 Color Printer User Manual 10. Phaser 340 Media Sampler 11. Supplies information sheet 12.
13 F pti on o ts na l 52 Su In pp fo li rm es at io n t ee Sh ia ed er pl m Sa 10 O 12 M s an er ua Sh ls ar e 9 M e T e In kC E for ol nv m or ™ el a op tio C e n ar C K le a it ni ng 5 ha U M ser an ua l 1 P P r R in ef tin er g en ce Getting Set Up 2 User Manual 2 3 4 ™ t tar -S ion ick llat 340 Qu sta aser In Ph 6 8 7 11 14 9101-01b 2-3
2 Getting Set Up Optional accessories When you order one of the printer’s optional accessories, each is shipped separately in its own box. For information on ordering optional accessories, refer to “Expanding Your Printing System” on page B-1. 2-4 1. Lower Paper Tray Assembly (recommended). With a 500-sheet capacity, the Lower Paper Tray Assembly transforms the printer into a high-volume printing solution for networked environments.
Getting Set Up 2 1 2 3 tion pySta r Co Phase 9101-70a User Manual 2-5
2 Getting Set Up Touring the printer Use the following illustration to familiarize yourself with the printer. 1. Front cover release button 2. Front panel menu display and buttons 3. Exit cover 4. Ink loading bins 5. Top cover release button 6. On/Off switch and rear panel ports 7. Transit restraint 8. Media tray 9. Front cover 10. Maintenance tray 11.
2 Getting Set Up 2 3 4 1 5 11 6 10 7 9 8 9101-59 Registering the printer The TekColor Care information envelope contains your TekColor Care registration card. ■ Find the registration card that is appropriate for you (U. S. or international versions). ■ Fill out the registration card and mail it.
2 Getting Set Up Setting up the printer The printer is shipped to you already loaded with ink.
2 Getting Set Up Installing the optional Lower Paper Tray Assembly An optional Lower Paper Tray Assembly for paper printing is available as an option (Tektronix order number 4682FTA). With a 500-sheet capacity, the Lower Paper Tray Assembly enables the printer to be used as a high-volume printing solution for networked environments. Using the optional Lower Paper Tray Assembly, you can configure the printer for dual-tray printing capability.
2 Getting Set Up Install the Lower Paper Tray Assembly using these steps: 1. Remove the tray from the Lower Paper Tray Assembly. Remove the shipping block from the tray and replace the tray in the Lower Paper Tray Assembly. 2. Place the printer on top of the Lower Paper Tray Assembly. 3. Make sure that the left and right alignment pins fit in the holes in the base of the printer. 4. Plug the Lower Paper Tray Assembly cable into the printer.
Getting Set Up 2 Unlocking the transit restraint Caution To avoid damaging the printer, always turn the printer power off using the On/Off switch before locking or unlocking the transit restraint. 1. Turn the printer power off using the rear-panel On/Off switch. 2. The transit restraint lock is located on the right side of the printer. Insert a wide flat-blade screwdriver into the lock slot. 3.
2 Getting Set Up Installing the maintenance tray The printer is shipped with a start up maintenance tray that must be installed before printing is possible. The front panel displays a message telling you when the start up maintenance tray is low, allowing you to make a minimal number of prints before the tray is depleted. To avoid printing delays, always keep an extra maintenance tray available for use in the printer. Note 1.
Getting Set Up 3. Remove the packing materials from the maintenance tray. Retain the plastic bag for disposal of the used maintenance tray. 4. Install the maintenance tray by sliding it into the printer. 2 9101-37 Note 5. To prevent jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch firmly into place. Close the front cover. Caution If you move or ship the printer, be sure to remove the maintenance tray to protect the printer from damage.
2 Getting Set Up Loading ink sticks The printer’s standard accessories include a box containing one of each color Phaser 340 ColorStix solid ink stick: cyan, magenta, yellow and black. You’ll need to load the box of ink sticks during printer setup. To ensure that your printer is always available for use, Tektronix recommends that you immediately reorder and maintain a stock of each color ink stick. Refer to “Ordering printer supplies” on page 5-1 for ordering information.
Getting Set Up 2 Selecting a media tray configuration If you print on different types of media (paper and transparencies, letterhead or label stock) or different media sizes (Letter and A4), you’ll want to get the appropriate media tray for the type of media you use. For transparency printing, the optional transparency tray is recommended. The standard paper tray shipped with your printer accepts Letter-size paper and label stock.
2 Getting Set Up When you add the Lower Paper Tray Assembly to the printer, you can select between paper printing (lower tray) and transparency printing (upper tray) without leaving your computer. Refer to “Optional media trays” on page B-3 for ordering information. Standard paper tray: You can use the standard paper tray to print on transparencies. However, when you print you’ll need to follow these instructions: a. Select Transparency as the Media Source in the Tektronix printer driver. b.
Getting Set Up 2 Loading paper and transparency trays 1. Prior to loading paper media in a tray, fan the paper to release sheets that are stuck together. Note Handle transparencies by the edges and with both hands to avoid fingerprints and creases, which can result in poor print quality. 2. If you are loading paper in the standard paper tray, load up to 200 sheets of common office paper (slightly less than one-half ream).
2 Getting Set Up 5. Insert the media tray into the printer. 9101-73 Loading the Lower Paper Tray Assembly The Lower Paper Tray Assembly holds up to 500 sheets of paper. A label on the inside of the tray provides a fill line to indicate the tray’s maximum paper capacity. Note 2-18 The Lower Paper Tray Assembly accepts paper media only; it should not be used with transparencies or label stock.
Getting Set Up 1. Load one-half of a ream (250 sheets or less) of paper at a time. 2. Prior to loading paper in the Lower Paper Tray Assembly, fan the paper stack to release sheets that are stuck together. 2 ⁄ 12 9101-56 3. Load the first stack of paper in the tray. Make sure that the paper fits snugly against the inside front wall of the tray. ⁄ 12 + ⁄ 12 ! 9101-55 4. Load the second stack of paper. Make sure that the paper fits flat in the tray.
2 Getting Set Up 5. Insert the paper tray into the Lower Paper Tray Assembly.
Getting Set Up 2 Connecting the printer Printer ports The printer is shipped with a SCSI port and a standard parallel port. The parallel port can be configured for bi-directional communications. The printer can also be configured with one optional PhaserShare™ network card. Refer to “PhaserShare network cards” on page B-6 for ordering information. All ports and network protocols are simultaneously active. The printer accepts print jobs on a first-come, first-served basis. 1. 2.
2 Getting Set Up The PhaserShare Network Cards and Software System Administrator Manual contains all the information necessary for configuring and using the optional connections. Ethernet® 115 PHASER 340 Service Only SCSI Disk 1 Service 2 Reset Second Feeder Parallel Ethernet® PHASER 340 Service Only 1 Note 2-22 1 Service SCSI Disk 2 Parallel 2 Reset Second Feeder 3 See “Interface cables and adapters” on page 5-3 about ordering cables for connecting the printer.
Getting Set Up 2 PhaserShare network and serial connections Optional PhaserShare cards provide Ethernet, Token Ring, or LocalTalk/serial connections for the printer. PhaserShare cards can be purchased initially with the printer as an installed option or later as a separate upgrade kit. If purchased initially, you will find the PhaserShare network manuals included in the shipping box with your printer.
2 Getting Set Up Parallel connection The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications using utility files or your World Wide Web browser. Refer to the Phaser 340 Drivers and Utilities Printing Reference or the PhaserShare Network Cards and Software System Administrator Manual, respectively, for information on changing parallel communications. The printer uses a 36-pin high-density to 25-pin DSUB plug parallel cable.
Getting Set Up 2 Turning on the printer After you have connected the interface cables, you are ready to connect the power cord and turn on the printer. If you need to turn the printer off, wait until the display shows Ready before powering it down. Caution To avoid damaging the printer, make sure that the voltage select switch is set to match the AC line voltage for your location and that the power switch is in the off position before connecting the power cord.
2 Getting Set Up 2 1 9101-10 As the printer warms up The first time you turn your printer on, it will take about 15 minutes to warm up. The printer’s front panel displays a percentage value to indicate its progress. The warm-up cycle is complete when the front panel displays 100%. As the printer initializes, you will hear a series of start-up noises that are normal and are not an indication of problems with the printer. During warm-up, the printer outputs a cleaning page as part of its initialization.
Getting Set Up 2 Front panel controls When you first turn on the printer, the Power and Error indicators on the front panel are lighted. The printer takes about 15 minutes to completely warm up. During the warm-up cycle, the Power indicator remains on, the Error light goes out, and the front panel displays a series of “Warming up” messages. Status messages, such as Warming Up, appear on the top line of the display. Button labels, such as Clean and Menu , appear on the lower line of the display.
2 Getting Set Up Selecting a language for the front panel Messages that appear in the front panel window are in English by default. To change the language to Spanish, French, German, Italian, or Japanese, follow these steps. 1. When the printer is on and the Ready message appears, press the Menu button. The printer displays the first selection in the menu: Help Pages <-------> 2.
Getting Set Up 2 Help Pages Overview The printer has several Help Pages that you can print to learn more about the printer’s operation and configuration. Use the printer’s front panel or your World Wide Web browser to print the following pages: Menu Map: Provides a graphical view of the front panel menus. Configuration Page: Lists general information on printer settings and how the printer is configured.
2 Getting Set Up Installing the printer’s software Packaged with your printer are the Phaser 340 compact disk (CD-ROM) for platforms with a CD-ROM drive or, if your computer does not have a CD-ROM drive, the diskettes for PC and Macintosh computers. The CD-ROM and diskettes contain software and utility files that work with a printer driver to let you select media type, media trays, print-quality modes, color correction modes and other features.
Getting Set Up 2 PC software The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your computer’s hard disk: ■ TKPH3401.PDF PostScript printer description file for use with QuarkXPress. ■ TK340172.PPD PostScript printer description file for use with the standard configuration of the printer and a PPD-driven printer driver such as the Adobe PS3. ■ TK340692.
2 Getting Set Up PC: Software for Microsoft Windows 95 For best performance and added features when printing from Windows 95, use the Windows 95 printer driver (not the Windows 3.1 printer driver, which may cause printing problems in Windows 95). Follow these steps: 1. Remove the Windows 3.1 driver (if applicable) from your PC. For instructions, refer to the Phaser 340 Drivers and Utilities Printing Reference. Caution 2-32 If you installed a Tektronix Windows 3.1 printer driver in Windows 3.
Getting Set Up 8. In the window listing Manufacturers/Printers, click Have Disk. 9. In the Install From Disk dialog box, type in the drive for either the Phaser 340 CD-ROM or the Printer Software for Windows diskette, and click OK. 2 10. A list of Tektronix printers appears. Select your printer in the list, then click Next. Note ■ Select Tektronix Phaser 340 if you have the standard configuration of the printer.
2 Getting Set Up 13. At the prompt, Would you like to print a test page? click Yes to verify the printer’s connection, or click No. Then click Finish. A status bar appears while files are copied to your computer. 14. If prompted, select the path for the PostScript driver file ICONLIB.DLL; this should be in your WINDOWS/SYSTEM directory. If the file isn’t installed on your hard disk, insert the Microsoft CD-ROM for Windows 95, select the WIN95 directory, and click OK.
Getting Set Up 2 PC: Software for Microsoft Windows 3.1 The following procedure automatically installs the Adobe PS3 printer driver and PostScript printer description files (PPDs) required by some applications. The Adobe PS3 driver works faster and more efficiently with the Adobe PostScript interpreter inside your Phaser 340 than other drivers, especially if you are using TrueType fonts.
2 Getting Set Up 5. In the Program Manager, select Run from the File menu. 6. At the Command Line, type one of the following, replacing A: with the correct drive, then click OK. ■ CD-ROM: A:\win31drv setup ■ Diskette: A:setup 7. At the README.WRI dialog box, click one of the buttons. The README file contains information on installing the driver and application notes. Clicking Read opens the README file.
Getting Set Up 2 13. Click Close in the Install PostScript Printer from PPD dialog box. 14. At the message, click OK; the Control Panel opens. 15. From the Control Panel, double-click Printers. 16. In the Printers dialog box, select the Tektronix Phaser 340 printer you just installed, then click Connect. 17. In the Connect dialog box, select the port the printer is connected to, then click OK. Note Refer to the README file on the Adobe PS3 Driver for Windows 3.
2 Getting Set Up PC: Updating the driver software for Windows NT If you are using Microsoft Windows NT, follow these instructions to update the printer driver that enables you to print to a Phaser 340. This update procedure provides printer page size information for Windows NT applications. However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver.
Getting Set Up Note 2 If you are not sure whether your printer has the standard configuration or the extended features option, print the startup page from the Help Pages menu in the front panel. This page includes an entry for Extended Features: Yes if installed, No if it is not. b. Open the copy of the PRINTER.INF file on the new diskette in a text editor such as Notepad. c. Locate the following section in the PRINTER.INF file: [ProductType] STF_PLATFORM = I386 d.
2 Getting Set Up 5. Install the Tektronix Phaser 340 printer driver. From the Printer menu, select Create Printer; the Create Printer dialog box appears. 6. Under Driver, scroll to the end of the list and select Other; the Install Driver dialog box appears. 7. When prompted, do one of the following. If you are using the Phaser 340 CD-ROM: ■ Type in the CD-ROM drive location. Click OK; the Select Driver dialog box appears.
Getting Set Up 9. 2 In the Windows NT Setup dialog box, type in the same path you used in Step 7 (for example, B:). Click Continue; the Noncritical Error dialog box appears. 10. When you are prompted for the location of the PSCRPTUI.DLL file and the PSCRIPT.DLL file, click Ignore. (These files were installed in Step 4 or were already installed.) 11. When the Create Printer dialog box appears, fill in the other fields as desired, then click OK; the PostScript Printer Setup dialog box appears. 12.
2 Getting Set Up PC: DOS and setting up ports Check the list of supported printers in your DOS application for support of your Phaser 340 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those. Otherwise, use a generic color PostScript driver. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information.
Getting Set Up 2 Macintosh software Note You must have an optional PhaserShare card installed in the printer before using the driver. The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your Macintosh hard disk. You can select a standard installation or select individual items.
2 Getting Set Up ■ Samplers installs color sampler charts and a fonts sampler in a Samplers folder inside a PhaserTools folder created by the Installer application. ■ PPD files for drivers and applications installs the following: ■ TK340172.PPD PostScript printer description file for use with the standard 17-font version of the printer. ■ TK340692.PPD PostScript printer description file for use with the printer’s extended features option with 69 fonts. ■ PDF file for QuarkXPress (Phaser 340.
Getting Set Up 2 Using the installer to load software To install the printer’s software, follow this procedure: 1. Disable virus detection software before starting the Installer application: ■ Restart the Macintosh while holding down the Shift key to start the computer with extensions off or refer to the virus software’s documentation for instructions. 2. Insert either the Printer Software for the Macintosh diskette or Phaser 340 CD-ROM into the appropriate drive. 3.
2 Getting Set Up LaserWriter 8.x setup The LaserWriter 8.x driver uses printer-specific PPDs (PostScript Printer Description files) for information on a printer’s page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 340 printer, do the following steps depending on the version of the driver you are using. If the printer is busy, it may take some time to complete this configuration procedure; you may want to do this procedure when the printer is idle.
Getting Set Up 7. Note 2 The dialog box that appears shows the location of the PPD files you installed in the previous procedure. Highlight one of the following PPD files and click Select: ■ Use the TK340172.PPD file with the standard version of the printer. ■ Use the TK340692.PPD file with the extended features configuration of the printer.
2 Getting Set Up Setting up an earlier version of the LaserWriter 8.x driver 1. Make sure that the LaserWriter 8.x driver is installed on your Macintosh. If the LaserWriter 8.x driver is not installed: The LaserWriter 8.x driver software is available from Apple Computer; see your local Apple dealer for details. Refer to the LaserWriter driver’s documentation, LaserWriter 8.x Update Guide, for instructions on installing the driver. 2.
Getting Set Up 2 11. Highlight one of the following PPD files you installed in Step 2, and click Select: Note ■ Use the TK340172.PPD file with the standard version of the printer. ■ Use the TK340692.PPD file with the extended features configuration of the printer. If you are not sure whether your printer has the standard configuration or the extended features option, print the startup page from the Help Pages menu in the front panel.
2 Getting Set Up Phaser 340 GX driver If you are using Apple Macintosh QuickDraw GX and System Software 7.5, use the Phaser 340 GX driver to print to the Phaser 340 printer. For details on installing and using the GX driver, refer to the Phaser 340 Drivers and Utilities Printing Reference. When you are done installing 340 GX drivers, refer to “Installing optional fonts” on page 2-52.
Getting Set Up 2 UNIX workstation users can access utility files in the following ways: ■ Install the files from the Tektronix Phaser 340 CD-ROM if your system includes a CD-ROM drive. ■ Mount the PC diskette on the workstation. ■ Access the Tektronix anonymous ftp site on the Internet at ftp.tek.com. ■ Download utility files from the Tektronix Bulletin Board Service (BBS); refer to page 6-1 for more information. ■ Access the Tektronix World Wide Web server on the Internet: ■ http://www.tek.
2 Getting Set Up Installing optional fonts If you ordered the optional 52 additional fonts for your printer, you’ll need to install them on your computer. Refer to the optional font disks and installation instructions for more information. What next? 2-52 ■ When you have set up all the hardware and connections, installed the software on your computer, turned on the power and allowed a warm-up period, you are ready to print.
Chapter 3 Printing Which platform? You can print to your printer from any of the following platforms, providing the printer has the appropriate interface port. Refer to “Printer ports” on page 2-21 for more information. ■ PC — in Windows, Windows 95, Windows NT, and in DOS ■ Macintosh ■ Unix and VMS Workstations To print from a Macintosh, from Windows, Windows 95, or Windows NT, you should first have installed the printer software, as described in Chapter 2.
3 Printing Printing from Windows 95 Note Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer. 1. Make sure that you have installed the printer software for Windows 95, as described in Chapter 2. If you have not, do so now. 2. In the Printers window, select the Phaser 340 printer icon. 3. Select Properties from the File menu. 4.
Printing 3 Printing from Windows 3.1 and Windows NT Note Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer. 1. Make sure that you have installed the printer software for Windows 3.1 or Windows NT, as described in Chapter 2. If you have not, do so now. 1. From the Control Panel, double-click Printers. 2. In the Printers window, select the Phaser 340 printer, then click Setup.
3 Printing Printing from a PC: DOS 1. In your application software, set up the printing options for a color printer driver and a communications port. For more information on making these selections, refer to your application software’s user manual. 2. Make sure that the PC communication ports have been set up correctly. Refer to “PC: DOS and setting up ports” on page 2-42 for instructions. 3.
3 Printing Printing from a Macintosh The CD-ROM and Printer Software diskettes include Printer Description Files (PPDs) that work with the Macintosh drivers to select print features. Note Printing from a Macintosh requires that an optional PhaserShare card be installed in the printer. 1. From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printer’s supported paper sizes. 2. From the File menu, open the Print dialog box.
3 Printing Printing from a Unix or VMS workstation You can print from a workstation through Ethernet, Token Ring, parallel, or serial interfaces. Workstation users can print from any application that generates color PostScript. For Unix and VMS environments, Tektronix offers PhaserPrint for fast raster file and screen copy printing to Tektronix color printers.
3 Printing The printer supports printing of PCL5 files from your UNIX host as a separately enabled option. You can determine if the PCL5 language is enabled for your printer by checking the printer’s configuration page. Refer to “Help Pages Overview” on page 2-29 for instructions on printing the configuration page. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on enabling PCL printing.
3 Printing Selecting print features The printer provides TekColor color corrections that you can select to customize the look of your prints. In addition to the 300 dpi print-quality mode, the Phaser 340 with extended features provides a user selectable 600 x 300 dpi print quality mode. There are several ways to select print features: ■ Through a printer driver. Print selections made using a supported printer driver override the settings on the printer’s front panel.
Printing 3 Selecting print quality modes from the front panel Use the following steps to change the print quality mode through the printer’s front panel menu. Note 1. The Print Quality selection is only available for the optional 600 x 300 dpi configuration. When the printer is on and the Ready message appears, press the Menu button. The printer displays the first selection in the menu: Help Pages <-------> 2.
3 Printing Color correction The printer provides TekColor Dynamic Correction, which consists of the following color correction modes: Color correction mode None Description No correction made to colors. Vivid Color Default setting. Produces the brightest possible colors. Display Adjusts color to closely approximate the colors on a standard display screen. SWOP Press Specification for Web Offset Publications. Typically used to match U.S. press standards.
Printing 3 Selecting TekColor corrections from the front panel Use the following steps to change the TekColor correction mode through the printer’s front panel menu. 1. When the printer is on and the Ready message appears, press the Menu button. The printer displays the first selection in the menu: Help Pages <-------> 2. Menu Using the left (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears: TekColor Correction <-------> Menu 3.
3 Printing Color sampler charts The printer diskettes and CD-ROM contain color sampler charts for the following color specification methods: CMYK Cyan, magenta, yellow, and black RGB Red, green, and blue HSB Hue, saturation, and brightness PANTONE® Colors The charts consist of colored rectangles and coordinate values. Print the appropriate chart for your application, and use the coordinate values (numbers printed beneath each color) to select colors within an application.
Printing 3 All about media The printer prints on Letter- and A4-size office paper, Tektronix-supplied transparencies, and full sheet, peel-off label stock (such as Avery 5160). Tektronix transparency media is designed to provide optimal image quality and reliable operation. Tektronix offers two grades of transparency media: premium and standard. Tektronix premium transparency media offers enhanced ink adhesion and print quality for overhead transparencies.
3 Printing Media trays Standard paper trays. The printer is shipped with a standard Letter- or A4-size paper tray which holds 200 sheets (slightly less than one-half ream) of paper. Note The standard paper trays are designed for use with paper media. You can use a standard paper tray for printing up to 50 transparency sheets. However you must use a Tektronix printer driver to specify Transparency as the media type and confirm the print at the front panel. Otherwise, transparency print quality is lower.
Printing 3 Establishing a default media tray (optional) When you add the Lower Tray Assembly to your printer, you then have the option of selecting which tray (the upper or lower) will be the default media tray for printing. The printer’s default media tray setting is only used when you are printing from a non-Tektronix printer driver. These drivers do not allow you to directly select the printing tray.
3 Printing Selecting the default media tray using the front panel (optional) 1. When the printer is on and the Ready message appears, press the Menu button. The printer displays the first selection in the menu: Help Pages <-------> 2. Menu Using the left (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears: Printer Defaults <-------> Menu 3. Press the Menu button to access printer default selections.
Printing 3 Media size The standard paper trays, optional transparency trays, the optional Lower Paper Tray Assembly trays and manual feed slot accept two sizes of media: Letter/A-size (8.5 x 11 in.) and A4-size (210 x 297 mm). Refer to “Margins and image area” on page 3-23 for details on the size of the image area. Media weight and thickness The following table presents guidelines you should follow when selecting media to use with the printer.
3 Printing Paper grain Grain refers to the direction of fibers in the paper. Paper that contains fibers running the length of the paper is called long-grain paper. For the best printing results, only use long-grain paper. Most common office copy paper is the long-grain variety. You can purchase premium long-grain Letter-size and A4-size paper from Tektronix; refer to “Ordering printer supplies” on page 5-1 for more information. 1. Long-grain paper 2.
Printing 3 Margins and image area The image area is the part of the media where the image appears. When the printer places an image on the media, the image area is a bit smaller than the actual media size. You may need to adjust the page margins in your application software to match the image area. The printer must be set for the correct size media through the printer driver. The image area for the Phaser 340 color printer is 8.11 x 10.45 in. (Letter-size) and 200 x 283 mm (A4-size).
3 Printing Image orientation Orientation refers to how the image appears on the printed media. You specify the image orientation through your software application or through the printer driver. 1. Portrait 2. Landscape 1 2 9101-16 Media and ink handling tips 3-20 ■ Keep the media supplies, trays, and ink in covered containers. Dust and dirt can be transferred to the paper or transparency media, resulting in poor print quality.
Printing 3 Printing letterhead Letterhead must be loaded face up in the standard paper tray with the bottom edge of the page closest to the paper tray handle. 12345678 9101-17 Caution Some letterhead may be printed using ink that will offset onto printer internal parts during the overprint, requiring you to perform cleaning procedures. Run several test sheets of letterhead to check for letterhead smearing before attempting a large print job.
3 Printing Printing transparencies Tektronix transparency media is recommended for use in this printer, as it provides optimal image quality and reliable printer operation. Tektronix premium transparency media provides enhanced ink adhesion and print quality. Load transparency media in the appropriate Letter- or A4-size paper tray. For best results, Tektronix recommends that you order the optional transparency tray. (Refer to Chapter 5 for ordering information.
Printing 3 Transparency quality tips ■ For best results, use the 300 dpi print-quality setting in the printer driver. ■ Use large type on overheads; 18 point type or larger works well. ■ Use yellow or other light colors for text on solid-color backgrounds. ■ Place slip sheets between printed transparencies or use a protective cover to prevent contact between transparencies. Note Do not load transparencies in the Lower Paper Tray Assembly.
3 Printing Manual feed printing 1. Select Manual Feed from the Tektronix printer driver. 2. Click on the Print button. 3. Go to the printer and open the manual feed cover using the recessed finger tab. 4. Adjust the guide on the inside of the manual feed cover to match the Letter- or A4-size media you are using.
Printing 3 Manual feed letterhead: When you manually feed letterhead, orient the letterhead face down and feed the bottom edge first. Manual feed transparencies: When you manually feed Tektronix premium transparencies, orient the transparency notch closest to you with the notch on the right side. The standard Tektronix transparency media is not notched. 5. When prompted by the front panel, insert one sheet of paper or transparency media until it stops. 6.
3 Printing Fonts Resident typefaces (PostScript) The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5 (optionally enabled), and a variety of user-defined fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts. Refer to “Adding a hard disk for font storage” on page B-8 for more information. The Phaser 340 standard configuration is shipped with a set of 17 resident fonts.
Printing 3 Additional fonts can be added to the Phaser 340. The optional extended features configuration includes these 52 fonts for a total of 69 fonts. Refer to “Extended features upgrade” on page B-1 for more information.
3 Printing Resident typefaces (PCL5) For PCL5 (Printer Command Language) printing (HP Laserjet III emulation), the printer supports Courier, Times, and Universe typefaces in medium, bold, italic medium, and italic bold. Printing of PCL5 files is supported as a separately enabled option. You can determine if the PCL5 language is enabled for your printer by checking the printer’s configuration page. Refer to “Help Pages Overview” on page 2-29 for instructions on printing the configuration page.
Printing 3 Installing Macintosh screen fonts The diskette labeled Printer Software for the Macintosh includes screen fonts in these typeface families: Times, Helvetica, Courier, Symbol, and Helvetica Narrow. You must install these screen fonts if you want to see the printer’s resident typefaces on the Macintosh screen. When you order a Phaser 340 with the extended features, 52 additional screen fonts are included that must be installed on your system.
3 Printing Printing hints Application hints For information about using specific software applications with your printer, contact Tektronix’ HAL or EuroHAL information systems. In the U.S., call 1-800-835-6100 or (503) 682-7450; for EuroHAL telephone numbers, refer to “If you need help” on page 6-1. For a complete listing of available topics, request a catalog. For instructions on using the HAL and EuroHAL systems, refer to “Using the automated fax systems” on page 6-4.
Chapter 4 Caring for Your Printer Overview This chapter describes the following topics to help you care for the printer and keep it in peak operating condition: ■ Adding ink Add ink when the ink level drops to one-half stick. The front panel displays an Ink Low message telling you when to add ink. ■ Emptying the waste tray Empty the excess ink from the waste tray when a front panel message tells you that the waste tray is full or anytime you remove the maintenance tray.
4 Caring for Your Printer Adding ink Approximate time to complete: 1 minute The printer is shipped already loaded with Tektronix Phaser 340 ColorStix solid ink sticks. The front panel displays a message telling you when the printer is low on ink, giving you time to reorder. When the printer is out of ink, it displays an Out of Ink message. Add up to three ink sticks to the printer before continuing to print. 1. Open the top cover. 2.
Caring for Your Printer 4 For typical office document printing, you’ll use one of each color ColorStix ink stick to print approximately 1000 pages. To reorder additional ink sticks, contact your local dealer or, in the United States, call Tektronix at 1-800-835-6100.
4 Caring for Your Printer Emptying the waste tray Approximate time to complete: 3 minutes The waste tray fits inside the maintenance tray which is located behind the front cover. You should empty the waste tray anytime you remove the maintenance tray or when the front panel displays the following message: Waste Tray Full Open Front Cover 1. Open the front cover. 9101-22 Caution 4-4 Phaser 340 Color Printer Some surfaces inside the printer may be hot.
Caring for Your Printer 2. 4 When you open the front cover, the following message appears: Waste Tray Full Remove Maintenance Tray 3. Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. 9101-53 Note Once the maintenance tray has been partially used, it will leak drum fluid if tipped. Place the maintenance tray on a flat surface after removing it from the printer. Contact with the drum fluid poses no known health risk.
4 Caring for Your Printer 4. Lift one corner of the waste tray handle to release it from the maintenance tray; remove the waste tray from the maintenance tray. 5. Empty the contents of the waste tray by twisting it. Used ink is nontoxic; it can be treated as normal office waste. Each time you remove the waste tray to empty waste ink, be sure to empty the waste tray completely before replacing it in the maintenance tray. Caution 6. Do not load used ink into the printer.
4 Caring for Your Printer Replacing the maintenance tray Approximate time to complete: 1 minute The printer uses the maintenance tray, located inside the printer behind the front cover, prior to each printing and during cleaning operations. A front panel message tells you when the maintenance tray is low, allowing you to make a minimal number of prints before the tray is depleted. Install a new maintenance tray to continue printing.
4 Caring for Your Printer 2. When you open the front cover, the following message appears: Caution Hot Surfaces Replace Maintenance Tray 3. Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. 9101-53 Note 4. Note 4-8 Once the maintenance tray has been partially used, it leaks drum fluid if tipped. Never ship a partially used maintenance tray. Contact with the drum fluid poses no known health risk.
4 Caring for Your Printer All about media jams Use the following guidelines to help prevent paper and transparencies from jamming inside the printer. ■ When installing a new maintenance tray, push on both sides of the tray to latch it firmly into the printer. ■ Periodically clean the printer to keep it operating in peak condition. Refer to cleaning details later in this chapter. ■ Fan the paper before loading it into the upper and lower paper trays.
4 Caring for Your Printer Locating jammed media Paper jams can occur in these places: 1. Inside the exit cover 2. Inside the front cover 3. At the manual feed slot 4. At the standard media tray and Lower Paper Tray Assembly 1 2 3 LE TT ER A4 4 4 9101-30 Caution 4-10 Phaser 340 Color Printer Some surfaces inside the printer may be hot.
Caring for Your Printer 4 Removing jammed media To avoid ink smears inside the printer, always try to pull jammed paper or transparency media out through the top of the printer (the exit cover). If the jammed media cannot be cleared from the exit cover, open the front cover and check for jammed media. If the jam is not inside the front cover, remove the media tray and check for jammed media.
4 Caring for Your Printer 3. If necessary, open the exit cover using the blue release button located inside the front cover, at the top of the printer. 9101-29 4. Using both hands, pull the jammed media out the top of the printer. 9101-60 5. 4-12 If necessary, remove the media tray to locate and clear jammed media.
Caring for Your Printer 4 Cleaning the printer Periodically cleaning the printer keeps it in peak operating condition. Automatic cleaning procedures to cure most problems are available through the front panel by pressing the Clean button. When necessary, the front panel guides you through steps to perform cleaning procedures. When appropriate, the printer offers to print instructions detailing the cleaning procedure.
4 Caring for Your Printer Cleaning supplies When you receive your new printer, you receive these cleaning supplies: 1. Cleaning tray 2. Foam swabs 3. Lint-free wipes (dry) 4. Plastic bottle for dispensing isopropyl alcohol 1 2 3 4 9101-24 Some cleaning procedures require you to use cloth wipes or swabs saturated with isopropyl alcohol.
Caring for Your Printer 4 Reordering cleaning kit supplies To reorder the cleaning kit (Tektronix order number 016-1341-00), contact your dealer or local Tektronix office. In the United States, call: 1-800-835-6100, or order by fax: (503) 682-2980. When you order the cleaning kit, you receive these items: 1. Cleaning tray 2. Foam swabs 3. Lint-free wipes (isopropyl alcohol-saturated) 4.
4 Caring for Your Printer Using isopropyl alcohol In general, it is best to use the purest isopropyl alcohol (99%) available to you. You can use 90% pure isopropyl alcohol, but if you do, you must wait after cleaning to make sure that printer parts are completely dry. 99% isopropyl alcohol dries quickly; 90% isopropyl alcohol may take several minutes to dry. Caution Do not use rubbing alcohol because it can contain water and oils that leave undesirable residue on the printer parts.
Caring for Your Printer 4 Identifying cleaning solutions Cleaning procedures listed in this chapter are referenced by the type of printing problem you may be experiencing. Use the following tables to help identify cleaning solutions for these printing problems. Light stripes or missing colors Problem type Solution Missing or light-colored stripes on prints. Refer to “Cleaning for light stripes: printhead” on page 4-23.
4 Caring for Your Printer Cleaning for light stripes: printhead Approximate time to complete: 3-10 minutes If your prints have 1/10 in. (2.5 mm) lengthwise stripes that are the wrong color or have missing colors, you can correct the problem by cleaning the printhead. The printer automatically executes a printhead cleaning sequence when you run the Clean:Light Stripes routine from the front panel. A 1. 9101-48 When the printer is on and the Ready message appears, press the Clean button.
Caring for Your Printer 5. 4 To confirm that the problem has been corrected, press the Test button to print a test page. Check for any missing color bars on the test page. 1. Black 2. Cyan 3. Magenta 4.
4 Caring for Your Printer 6. If one or more of the color bars are still missing, repeat the cleaning sequence by pressing the Clean button once again. When cleaning ends, the printer outputs a cleaning page that you may discard as normal office waste. If the second cleaning sequence does not cure the light stripes or missing colors problem, you can press the Clean button for a third time to repeat the cleaning sequence. 4-20 7.
Caring for Your Printer 4 Cleaning for ink smears: internal paper path Approximate time to complete: 3-6 minutes If your prints have stray ink marks on the front or the back, you can correct the problem by cleaning the printer’s internal paper path surfaces. The printer automatically feeds 10 sheets of paper through the print path to collect stray ink particles when you run the Clean:Ink Smears routine from the front panel. Sample ink smear: internal paper path 9101-63 1.
4 Caring for Your Printer 3. Press the Clean button. The printer displays the following message: Warming Up Cancel 4. After a short delay during the warm-up period, the printer begins an automatic sequence of feeding 10 clean sheets of paper from the upper media tray. A front panel message indicates the number of sheets remaining to be fed. For example: Cleaning:Using 10 Sheets Caution Always use clean sheets of paper to clean the paper path. Do not reuse cleaning sheets.
Caring for Your Printer 4 Cleaning for ink smears: paper feed rollers Approximate time to complete: 5 minutes If you have already performed the “Cleaning for ink smears: internal paper path” cleaning procedure earlier in this chapter but problems persist, clean the upper and lower paper feed rollers. The paper feed rollers carry the print media from the media tray and manual feed slot through the printer.
4 Caring for Your Printer 1. Open the front cover. 9101-22 Caution 4-24 Phaser 340 Color Printer Hot surfaces exist behind the upper paper feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind the paper feed rollers.
Cleaning Update Pre-soaked alcohol cloth wipes provide the most effective tool for cleaning the printer’s rubber rollers. You can obtain these wipes by ordering them in packs of 10 (Tektronix order number 006-7824-01). As a substitute, use a coffee filter soaked with 90% isopropyl alcohol. Caution: Do not use rubbing alcohol because it can contian water and oils that leave an undesirable residue on the printer’s parts.
Caring for Your Printer 2. 4 There are two sets of upper paper-feed rollers located above the maintenance tray. One set of rollers is rubber; the other set is white plastic. The rubber rollers are mechanically linked to companion rubber rollers located under the maintenance tray. Turning the lower rubber rollers also turns the upper rollers. a. To clean the upper white plastic rollers, place an alcohol-soaked swab on top of each upper roller and lift on the swab to create pressure against the roller.
4 Caring for Your Printer 3. There are two sets of lower paper feed rollers. One set of rollers is rubber; the other set is white plastic. The rubber lower rollers are located below the maintenance tray; the white plastic rollers are located on the inside of the front cover. a. To clean the lower rubber feed rollers, place and hold an alcohol-soaked swab on top of each roller while turning the lower feed roller shaft. b.
Caring for Your Printer 4 Cleaning for ink smears: paper exit path Approximate time to complete: 10 minutes If you have already performed the “Cleaning for ink smears” cleaning procedure earlier in this chapter but problems persist, you should manually clean the paper exit path. Refer also to “Cleaning for ink smears: paper feed rollers” on page 4-29.
4 Caring for Your Printer 1. Open the front cover. 9101-22 2. Open the exit cover using the blue release button located inside the front cover at the top of the printer.
Caring for Your Printer 3. 4 To clean excess ink particles and drum fluid from the colored exit fingers, gently wipe the top surface of each finger using a dry swab. Caution To avoid damaging the print drum and exit fingers, never scrape excess ink with a tool or finger nail. Use a dry swab provided with the cleaning kit.
Cleaning Update Pre-soaked alcohol cloth wipes provide the most effective tool for cleaning the printer’s rubber rollers. You can obtain these wipes by ordering them in packs of 10 (Tektronix order number 006-7824-01). As a substitute, use a coffee filter soaked with 90% isopropyl alcohol. Caution: Do not use rubbing alcohol because it can contian water and oils that leave an undesirable residue on the printer’s parts.
4 Caring for Your Printer 4. To clean the rubber exit rollers, place and hold an alcohol-soaked swab against each roller and turn it several times. 9101-36 Note 5. 4-30 You may notice some staining of the exit rollers while performing the cleaning procedure. This is normal and does not indicate additional cleaning is necessary. Simply clean rollers to remove any build-up of ink.
Caring for Your Printer 6. 4 To clean the two sets of ribbed exit guides on the underside of the exit cover, gently wipe the raised ribs using an alcohol-soaked swab. 6 9101-34 Caution To avoid damaging the print drum and exit guide, never scrape excess ink with a tool or finger nail. Use only the materials provided with the cleaning kit. 7. Close the exit cover and the front cover. 8. If the ribbed guides on top of the printer (the output tray) require cleaning, use an alcohol-soaked wipe.
4 Caring for Your Printer Cleaning for media tray jams: media pick rollers Approximate time to complete: 5 minutes If you are experiencing media feeding problems including mispicks and multiple picks at the standard (upper) media tray, you can generally correct the problem by cleaning the media-pick rollers and the media pick pad with isopropyl alcohol. Refer to “Using isopropyl alcohol” on page 4-20 for more information. The printer guides you through the necessary steps to perform cleaning.
Caring for Your Printer 5. If you want a printout of the procedure press Print, otherwise press Continue. 6. When you press Continue, a front panel message prompts you to install the cleaning tray in the media tray. 4 a. Remove the media tray from the printer. Remove all print media from the media tray. b. Remove the cleaning tray from the cleaning kit and open the tray lid to reveal the cleaning tray sponge. c.
4 Caring for Your Printer d. Place the cleaning tray in the media tray so that the tray’s sponge pad is nearest the paper tray’s handle. Press the two tabs underneath the cleaning tray into the two square notches provided in the media tray. 9101-26 e. Insert the media tray with the cleaning tray into the printer. 7. Press the Clean button.
Caring for Your Printer 8. 4 When the cleaning operation is complete, the following message appears: Remove Cleaning Tray 9. Remove the media tray from the printer. 10. Remove the cleaning tray from the media tray. 11. Examine the pick pad located inside the media tray near the paper tray’s handle. If it is coated with dust, clean the pick pad using an alcohol-soaked wipe.
4 Caring for Your Printer 12. Reload media in the media tray. Replace the media tray in the printer. 13. The front panel re-displays the following message: Clean:Media Tray Jams <---Clean Test Exit button to return to normal operation. 14. Press the 9101-00 15. Store the cleaning tray in its original packaging for later use.
Cleaning Update: Manually Cleaning Rollers Manually cleaning the upper pick roller 1. Remove the upper media tray from the printer. 2. Open the front cover. 9682-23 Caution Hot surfaces exist behind the upper paper-feed rollers. To avoid personal injury during cleaning procedures, do not reach in behind the paper-feed rollers.
3. Grasp the maintenance tray by the front edge and lift up while sliding it out of the printer. Place the maintenance tray on a level surface. 9101-53 -2 Note Once the maintenance tray has been partially used, it leaks drum fluid if tipped. Contact with the drum fluid poses no known health risk. 4. Locate the top of the media-pick roller behind the black rubber transport rollers.
5. Scrub the top surface of the media-pick roller thoroughly. If the cloth becomes dirty, discard it and use another. 9682-25 6. Note 7. Replace the maintenance tray in the printer. To prevent media jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch in place. Close the front cover.
8. Locate the bottom of the media-pick roller according to the following illustration. 9682-17 9. Using an alcohol-soaked cloth, scrub the bottom surface of the pick roller thoroughly. 9682-26 10. Replace the upper media tray in the printer.
Cleaning for lower tray jams: paper-pick rollers Approximate time to complete: 1 minutes If you are experiencing media-feeding problems, including mispicks and multiple picks of paper from the Lower Paper Tray Assembly, you can generally correct the problem by cleaning the media-pick rollers with isopropyl alcohol. 1. Remove the lower paper tray from the Lower Paper Tray Assembly. 2. Locate the media-pick rollers according to the following illustration. 9682-18 3.
Chapter 5 Supplies and Accessories Tektronix supplies: the mark of quality Tektronix supplies are developed and tested as a total system — printer, ink, and media. These system components work together to produce consistent, high-quality color images. For the best results, order Tektronix supplies. Caution To avoid damaging the printhead, only use Tektronix Phaser 340 ColorStix® solid ink sticks in the printer.
5 Supplies and Accessories Printer supplies and accessories (cont'd.) 5-2 016-1368-00 Letter-size Tektronix paper, 500 sheets, 90 g/m2 (24 lb.) 016-1369-00 A4-size Tektronix paper, 500 sheets, 90 g/m2 (24 lb.
5 Supplies and Accessories Interface cables and adapters The following cables and adapters are available through Tektronix or your dealer. Contact your dealer for other cables and adapters. Printer interface cables and adapters Order number Description Connectors and cable length 012-1468-00 Parallel/Centronics cable 36-pin high-density plug to 25-pin DSUB plug; 3 meters (9.84 feet) Connects the printer’s parallel port to a PC or workstation parallel port.
5 Supplies and Accessories 5-4 Phaser 340 Color Printer
Chapter 6 Troubleshooting If you need help If you need assistance, contact your local Tektronix dealer or sales representative, Tektronix Customer Support Hotline, the Tektronix Bulletin Board Service (BBS), or Tektronix’ interactive fax system (HAL). Customer Support Hotline If your problem is still not resolved after first trying the suggestions in this Troubleshooting chapter, call the Tektronix Customer Support Hotline in the United States and Canada at 1-800-835-6100 (from 6:00 am to 5:00 pm PST).
6 Troubleshooting For a detailed instruction guide on system requirements, terminal settings, protocol, modem, connecting to our BBS, and downloading files, request a document catalog from HAL, the Tektronix automated fax system. Refer to “Using the automated fax systems” on page 6-4 for instructions. Online services Tektronix color printer information is also available through online services. ■ ■ ■ ■ ■ ■ Technical support: support@ColorPrinters.tek.com World Wide Web: http://www.tek.
6 Troubleshooting If you can exchange electronic mail with other Internet sites, you can access the Tektronix ftp server. From this server you can retrieve driver and utility files and color printer information. To log onto the Tektronix ftp server and download utility files, follow these instructions: 1. Type the following at the system prompt: ftp ftp.tek.com The system responds: ) : Name (ftp.tek.com: 2. Type anonymous and press the Return key.
6 Troubleshooting Using the automated fax systems As an alternative to the Customer Support Hotline, and to provide up-to-date information quickly, Tektronix has set up HAL (Highly Automated Library) and EuroHAL, two interactive, automated fax systems.
6 Troubleshooting Use EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents. If you have a tone-dial telephone and a fax machine, then you can use EuroHAL.
6 Troubleshooting 2. EuroHAL answers and asks which language you want to use. For English For French For German 3. The first time you use EuroHAL, you should order a catalog. This lists all the documents that are available and is constantly updated. 4. EuroHAL asks you for your fax machine number. If you are calling from outside the UK, add your country code first, as shown in the following table.
6 Troubleshooting Front panel messages The front panel displays messages indicating the condition of the printer. Some messages, such as Standby and Warming Up, simply provide status information. These messages do not require user action. Error messages, such as Jam:Open Front Cover, require you to perform some action such as remove a paper jam. Use the following table to determine the appropriate action for each type of front panel message.
6 Troubleshooting Front panel messages (cont'd.) 6-8 Message Action Jam:Open Front Cover Open the front cover and remove the paper jam from the manual feed slot or behind the front cover. You may need to push on both sides of the maintenance tray to relatch it or clean the upper or lower paper feed rollers. Jam:Retry Manual Feed Remove the media from the manual feed slot and re-insert it. Jam:Open Exit Cover Open the exit cover and remove the paper jam. You may need to clean the paper exit path.
6 Troubleshooting Front panel messages (cont'd.) Message Action Cleaning No user action required. The printer is running an automatic cleaning operation. Waiting For Manual Feed Insert paper or transparency in the manual feed slot. Waiting For Transparency The print job specifies transparency but the printer detects that the paper tray is installed. Load transparency in the media tray and press OK .
6 Troubleshooting Problems and solutions Refer to the following tables if you encounter problems with the printer. Media feeding or jamming problems Symptom Solution Media feed or mispick problems at the standard tray. Use standard office paper 16–32 lb. (60 – 120 g/m2) or Tektronix transparency media. Do not load the tray beyond the fill line. Paper tray capacity is 200 sheets paper or 50 sheets transparency. Transparency tray capacity is 175 sheets transparency.
Troubleshooting 6 Image quality problems (cont'd.) Symptom Solution 600 x 300 dpi prints look like 300 dpi quality. 600 x 300 dpi mode is for paper only and is not included in the Phaser 340 standard configuration. Refer to “Print quality modes” on page 3-8. Print is wrinkled. You may be using paper that is too thick or thin. Refer to “All about media” on page 3-15. Paper edge is rippled. You may be using the wrong grain paper. Load long-grained paper. Refer to “All about media” on page 3-15.
6 Troubleshooting Image quality problems (cont'd.) Symptom Solution Image prints in black-and-white instead of color. ■ ■ ■ ■ ■ ■ 6-12 Phaser 340 Color Printer PC users: Be sure to use a driver that supports color PostScript. If you are running Windows, use the Tektronix-supplied driver that was shipped with the printer’s software. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on drivers.
Troubleshooting 6 Network problems Symptom Solution The printer doesn’t appear in the Chooser. ■ ■ ■ ■ ■ Always make network connections before turning on the printer. Turn the printer off, wait at least 15 seconds and turn the printer’s power on again. Check the termination; refer to the documentation for your network adapter or connector for information on termination. Check the configuration page to get the zone name and printer name. Refer to “Printing the configuration page” on page A-3.
6 Troubleshooting Printing and installation problems (cont’d.) Symptom Solution The image does not finish printing (the printer times out). ■ ■ ■ MODE LPT1:,,P (for parallel port LPT1) MODE COM1:9600,N,8,1,P (for serial port COM1) Windows users: Double-click on the Control Panel. Double-click the Printers icon. Choose your Tektronix printer. Click the Connect button. Change the Transmission Retry to 850.
Troubleshooting 6 Printing and installation problems (cont’d.) Symptom Solution The Ready message is displayed but the file does not print. ■ ■ ■ A Macintosh file does not print and a virtual memory (VM) error appears. ■ ■ Make sure that Phaser 340 is the selected printer. Try printing the same file to another PostScript printer. If the file prints, then the problem could be with the interface cable.
6 Troubleshooting Printing and installation problems (cont’d.) Symptom Solution The printer receives a file on the serial or parallel port and the job prints successfully. After printing, the printer displays Waiting For Data, goes into Standby mode, but doesn’t come out of Standby mode for the next print job. To recover, press the Wakeup or Cancel button or turn the printer’s power off, wait at least 15 seconds, and turn the power on again. (If you reset the printer, you must send the print job again.
Troubleshooting 6 Operational hints (cont'd.) Hint/Symptom Solution Do not print on both sides of the media. Do not print on both sides of the paper or transparency media. Printing on both sides causes ink to be offset onto the printer’s internal paper path and will require cleaning. Paper jams occur when you are using the paper tray. ■ ■ ■ ■ The paper jams while you are using manual feed. ■ ■ ■ ■ ■ ■ Do not fill the paper tray above the fill indicator line.
6 Troubleshooting 6-18 Phaser 340 Color Printer
Chapter 7 Front Panel Front panel overview The printer’s front panel provides you with information about the printer’s operation, as well as buttons for accessing printer menus. Refer to “Front panel messages” on page 6-7 for a complete description of the front panel messages. Refer to the Menu Map later in this chapter for a listing of front panel submenus and selections. Status messages, such as Ready, appear on the top line of the display.
7 Front Panel Front panel buttons 1. The ■ ■ 2. 3. 7-2 button allows you to perform these menu functions: Back up a level of the menu without making a selection. Exit the menu. Exit Button 2 is inactive during normal printer operation. However, when you enter the front panel menu by pressing Menu , this button allows you to: ■ <--Scroll backward through the available selections. Button 3, labeled Clean during normal operation, lets you access the cleaning menus.
Front Panel 4. 7 Button 4, labeled Menu during normal operation, lets you to enter the front panel menu. After entering the menu, Button 4 changes meaning as you select sub-menus: ■ Menu Provides access to sub-menus. ■ Print Executes the selected print. ■ OK Accepts the selected value. Exit 1 2 3 4 9101-66 For a map to the front panel menu selections, turn to “Front panel menu map” on page 7-7.
7 Front Panel Two-line display The two lines of the display have the following functions: Line 1 ■ ■ ■ Displays status messages such as Ready and Printing. Displays operation errors and warnings such as Out Of Ink. Displays the names of menus and parameters you can set. Line 2 ■ Displays button labels such as <---- for previous, ---->for next, Menu for access to the main menu, Clean to access cleaning menus, and Printand OK to make selections.
7 Front Panel Front panel indicators The front panel also includes two indicator lights: 1. Power 2. Error Power 1 Error 2 Exit 9101-68 Indicator On Blinking Off 1. Power The printer is on and ready for operation. The printer is processing or printing an image. The printer is not ready, or there is an error. The printer is in interactive mode: you have pressed the Menu button. 2.
7 Front Panel Enabling and disabling the front panel menu The printer allows a system administrator to lock the front panel menu by downloading a utility file. In this protected mode, you can print the pages in the Help Pages menu, but cannot modify any settings in the rest of the menu. For more information on enabling and disabling the front panel menu, refer to the Phaser 340 Drivers and Utilities Printing Reference. When the front panel is enabled, all front panel menu selections are available.
Front Panel 7 Front panel menu map The front panel menu map provides a convenient navigation aid for quickly determining the location of menu items. The menu map prints in English, regardless of the front panel language setting. You can print the menu map from the front panel using the following instructions: 1. While the Ready message is displayed, press the Menu button. The printer displays the first item in the menu: Help Pages <-------> 2. Press the Menu button to access the Help Pages.
7 Front Panel Phaser® 340 Menu Map Press Menu Help Pages Exit <--- ---> Menu <--- scrolls backward through available selections ---> scrolls forward through available selections Menu enters the next sub-menu Exit exits without making a change OK accepts the displayed value as the new setting Menu Map Configuration Page Startup Page Demonstration Pages Page Count Exit <--- ---> View TekColor Correction Exit <--- ---> Menu Vivid Color* (default) Display SWOP Euroscale Commercial M
Appendix A Technical Notes Printing Help Pages The printer has several Help Pages that you can print to learn more about the printer. Menu Map: Provides a graphical view of the front panel menus. Configuration Page: Lists general information on printer settings and how the printer is configured. Startup Page: Lists the number of pages printed, installed interface ports, software version numbers, installed RAM memory, the number of fonts, and other useful information.
A Technical Notes Printing the front panel menu map The front panel menu map provides a convenient navigation aid for quickly determining the location of menu items. There are two ways to print the front panel menu map: ■ Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information. ■ Print from the front panel; it is also available in Chapter 7. To print the menu map from the front panel, use the following steps: 1.
A Technical Notes Printing the configuration page The configuration page contains a variety of information especially useful for network installation and troubleshooting. There are several ways to print the configuration page: ■ Use the printer’s front panel menu, according to the following instructions. 1. While the Ready message is displayed, press the Menu button. The printer displays the first item in the menu: Help Pages <-------> Menu 2. Press the Menu button to access the Help Pages.
A Technical Notes Printing the startup page By default, printing of the startup page is enabled on power up. However, you can print the startup page anytime when you need to learn the number of pages that have been printed, the amount of installed memory, the number of fonts in memory, and installed interface ports. Note If the printer detects a non-fatal failure, it automatically prints a startup page containing diagnostic information regardless of the startup page setting.
Technical Notes A Enabling and disabling the startup page You can enable and disable printing of the startup page in several ways: ■ On a PC, send a PostScript language utility file to the printer. For more information, refer to the Phaser 340 Drivers and Utilities Printing Reference. ■ On a Macintosh, use the LaserWriter utility. ■ Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information.
A Technical Notes Printing the demonstration pages You can print two demonstration pages anytime you want to show the printing quality of the printer. There are two ways to print the demonstration pages: ■ Use your World Wide Web browser. Refer to the PhaserShare Status Software User Manual for more information. ■ Through the printer’s front panel, according to the following instructions: 1. When the printer is on and the Ready message appears, press the Menu button.
Technical Notes A Printer standby modes Idle for 4 hours When the printer is idle for more than 4 hours, it goes into a standby mode that keeps the printer ready to use yet reduces energy consumption. The printer exits standby mode when you send a file to the printer, press any front panel button, install or remove a media tray, or open any cover. For example, adding ink causes the printer to exit standby mode. When the printer exits this standby mode, it is ready to print in about 5 minutes.
A Technical Notes Changing the Energy Star timeout The timeout value for the Energy Star option is one hour. After an hour, the printer begins a cool-down cycle and requires a 10–15 minute warm-up period to be ready for printing. You can increase the timeout value when you want the printer to be ready for print jobs with no warm-up period. 1. When the printer is on and the Ready message appears, press the Menu button. The printer displays the first selection in the menu: Help Pages <-------> 2.
Technical Notes A Selecting the cleaning page source The printer picks sheets of paper from a designated media tray as part of its self-maintenance and jam recovery routines. The default cleaning page source for the printer is the upper tray. When the Lower Paper Tray Assembly is installed, you can change the source of the cleaning page to the lower tray to prevent the printer from using transparencies or letterhead loaded in the upper paper tray.
A Technical Notes Parallel port The printer has an asynchronous parallel port that lets you interface with PCs. The parallel port supports uni-directional (default) and bi-directional communications. When you use the parallel port, be sure to type this command at the PC (if LPT1 is not available, use LPT2) to disable timeouts: MODE LPT1:,,P You can switch to bi-directional communications using either of the following methods: ■ Download a PostScript utility to the printer.
Technical Notes A Parallel port signal descriptions (cont'd.
A Technical Notes Parallel port signal descriptions (cont'd.
Technical Notes A Specifications Printer tilt Place the printer on a level surface with no more than 3° tilt in any direction. Equivalent to raising one corner of the printer approximately 2 cm (0.75 inches.) Caution Tilting the printer more than 3° causes drum fluid to leak from the maintenance tray resulting in damage to your printer not covered by the printer’s warranty.
A Technical Notes Power consumption Operating power consumption: 140 to 480 Watts Meets Energy Star power conservation requirements with the Energy Star timeout set to one hour. Printer Dimensions Height: 33 cm (13 in.) Depth: 50.2 cm (19.75 in.) Width: Weight: 32 kg (70 lbs.) 40 cm (15.75 in.) Printer Clearances Top: 45.7 cm (18 in.) Sides: 10.2 cm (4 in.) Front: Rear: 10.2 cm (4 in.) no restrictions Bottom: no restrictions Lower Paper Tray Assembly Dimensions Height: 13.0 cm (5.13 in.
Appendix B Expanding Your Printing System Customizing your printer Tektronix offers upgrade and accessory kits to expand your printer’s capabilities. To order upgrade kits, refer to the supplies information sheet that was shipped with the printer and contact your local dealer or Tektronix office. In the United States, call Tektronix at 1-800-835-6100. Extended features upgrade In its standard configuration, the Phaser 340 offers 300 dpi color printing, 8 Mbytes of RAM memory, and 17 fonts.
B Expanding Your Printing System The extended features option is superior for workgroups, enhancing the printer’s performance in the following ways: ■ 600 x 300 dpi resolution printing ■ an additional 16 Mbytes of memory, totalling 24 Mbytes. More memory provides job pipelining to speed printer throughput and offloading of print jobs from your computer, faster processing of image data, and additional storage for more downloadable fonts.
Expanding Your Printing System B Optional media trays The printer is shipped with a Letter- or A4-size paper tray. Additional trays can be ordered for convenience. For printing transparencies, the optional transparency tray is recommended.
B Expanding Your Printing System Memory upgrades Order number Description 4690F4M 4-Mbyte memory upgrade. For upgrading a Phaser 340 8-Mbyte configuration to a 12-Mbyte configuration. Not available for the extended features configuration. 4685F16 16-Mbyte memory upgrade. Required to upgrade to the extended features. Refer to “Extended features upgrade” on page B-1 for more information. Note The startup page reports how much RAM memory is installed in the printer.
Expanding Your Printing System B Font upgrade You can add an additional 52 fonts to the standard 17 fonts by upgrading to the extended features. Refer to “Extended features upgrade” on page B-1 for more information. Refer to “Fonts” on page 3-26 for more information on font typefaces. Note The startup page reports how many fonts are installed in the printer. For information on printing a startup page, refer to “Printing the startup page” on page A-4.
B Expanding Your Printing System PhaserShare network cards Tektronix PhaserShare™ network cards offer high-performance network connectivity for your color printer. PhaserShare network cards can be easily installed in your printer. Order number Description 4676FP1 Adds Ethernet interface; includes support for Novell NetWare, EtherTalk, and TCP/IP. (Same as Option P1.) 4676FP3 Adds LocalTalk/Serial interface. (Same as Option P3.
B Expanding Your Printing System Phaser Copystation The Phaser Copystation adds easy-to-use, walk-up color copying capability to the Phaser 340 Color Printer. The Copystation’s front-panel controls let you specify the number of copies and select among color, gray scale and black-and-white copying modes. You can choose to make copies reduced to 25% or enlarged to 200% of the original’s size, and you can adjust copies for color balance and lightness.
B Expanding Your Printing System Adding a hard disk for font storage You can connect one or more Small Computer System Interface (SCSI) external hard disks to the printer for additional font storage. When you download a font to an external disk, the font remains there until you remove it. In general, any disk that works with a LaserWriter NTX works with this printer. To connect an external disk, you need these items: ■ A SCSI peripheral cable for each disk. The printer uses a SCSI-2, 50-pin connector.
B Expanding Your Printing System Initialization Unless the disk is already formatted for operation with a PostScript printer, you have to initialize (format) the disk after connecting it to the printer. The printer diskettes contain utility files to help you initialize the disk and download fonts to it. Refer to the Phaser 340 Drivers and Utilities Printing Reference for instructions on how to use the utility files. SCSI ID number The printer’s SCSI number is 7.
B Expanding Your Printing System Each disk must have a unique SCSI ID number. Do not turn on the printer or disk until each disk has a unique number. Note See “Interface cables and adapters” on page 5-3 for cable ordering information. 1 Ethernet® 2 PHASER 340 Service Only SCSI Disk 1 Service Parallel 2 Reset 3 Second Feeder SCSI 9101-43 Multiple disks The printer can support up to seven external disks. When you have more than one disk connected to the printer, follow these guidelines.
Expanding Your Printing System B Connecting multiple disks Caution To avoid damaging components, turn off the computer, printer, and external disk before you connect or disconnect a SCSI cable. Turn on the disks before you turn on the printer. 1. SCSI port 2. External disks 3. Terminator (not required if the end disk has a built-in terminator if you have a Phaser Copystation connected at the other end of the chain). The middle disk must not have an internal terminator).
B Expanding Your Printing System B-12 Phaser 340 Color Printer
Appendix C Moving Your Printer Before turning off the printer, wait for it to display the Ready message. Turn off the printer using the rear-panel On/Off switch. Caution To avoid damaging the printer, let the printer cool down for at least 30 minutes before you move it so that the ink has time to solidify. Before you move the printer, you’ll want to complete the steps presented in this chapter. Removing the maintenance tray 1. Remove the maintenance tray from the printer, keeping it level.
C Moving Your Printer Locking the transit restraint Refer to the following illustration while performing these steps. 1. When the printer displays the Ready message, power it down using the rear-panel On/Off switch. The printer places the print head in the locking position. Caution 2. C-2 To avoid damaging the printer’s internal components, always turn the printer power off and lock the transit restraint before moving the printer.
C Moving Your Printer 3 2 9101-51 3. While pressing inward with medium pressure, turn the transit restraint slot in a clockwise direction to lock the printhead in position. The lock button is recessed from the side of the printer when fully engaged.
C Moving Your Printer Changing line voltage If you move the printer to a country that uses a line voltage different from the printer’s factory setting, you can change the line voltage to the appropriate setting by using the line voltage selector switch. The line voltage selector switch is located next to the On/Off switch. Warning To avoid damaging the printer, turn the printer power off using the On/Off switch and unplug the power cord before changing the line voltage selector switch.
Appendix D Regulatory Information Declaration of conformity Tektronix, Inc. Color Printing and Imaging Division P.O. Box 1000 Wilsonville, Oregon 97070-1000 U.S.A.
D Regulatory Information Canadian EMC (Electromagnetic Compatibility) regulatory standards ■ This digital apparatus does not exceed the Class B for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
D Regulatory Information Material Safety Data Sheets Proper management of environmental resources protects the well-being of our employees, customers, shareholders, and the communities we are a part of worldwide. Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws, regulations, and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate.
D Regulatory Information Section III — Hazards identification Potential health effects Eyes: Contact unlikely. If any particles get into the eye, flush thoroughly with water. Skin: Not an irritant based on test results. Inhalation: Not an expected route of exposure. Ingestion: Not an expected route of exposure. See section XI. Section IV — First aid measures None indicated. This product is a waxy solid and should not cause health hazards when used as intended.
Regulatory Information D Section VIII — Exposure control–personal protection No special protection indicated when used as intended. TLV/PEL: None established. Section IX — Physical and chemical properties Appearance: Waxy, solid. Black, blue, red or yellow in color. Odor: None. Solubility: Not water soluble. Section X — Stability and reactivity Stability: Stable. Incompatibility with other materials: None. Hazardous Polymerization: Will not occur.
D Regulatory Information Section XIII — Disposal considerations This product is not a hazardous waste as specified in 40CFR 261. Dispose in accordance with all federal, state and local regulations. Section XIV — Transport information D.O.T.: Not regulated. NMFC: 101720 Sub. 3 - Ink, Printing, N.O.I., Class 55. Section XV — Regulatory information TSCA: All components of these inks are listed in the Toxic Substances Control Act inventory as verified by our suppliers. SARA: Not reportable.
Regulatory Information D MSDS for silicone oil Section I — Product identification Trade name and Tektronix part number: Silicone fluid (found in maintenance tray) 006-7912-00 Product use: Used in Tektronix Phaser 340 color printers. Section II — Information on ingredients Ingredients: Polydimethylsiloxane CAS Number: 63148-62-9 Hazardous Ingredients: None. This is not a hazardous material as defined by the OSHA Hazard Communication Standard.
D Regulatory Information Section V — Fire fighting measures Flammable Properties: Flammable limits not determined. Flash point: 545° F, minimum open cup. Fire and explosion hazards: No unusual hazards known. Section VI — Accidental release measures Spill or leak: Wipe with absorbent material and dispose in accordance with Federal, State, and Local regulations. Section VII — Handling and storage Handling: No special requirements. Storage: No special requirements.
D Regulatory Information Section X — Stability and reactivity Stability: Stable. Traces of formaldehyde may form if heated in air above 149° C (300° F). (Normal operating temperature in this printer is 50° to 60°C). Incompatibility With Other Materials: Oxidizing compounds can cause a reaction. Hazardous Polymerization: Will not occur. Section X — Toxicological information Acute oral LD50: Greater than 50 ml/Kg (G.P.). Eye Irritation: Very mild irritant, normal after 24 to 48 hours.
D Regulatory Information Section XV — Regulatory information EPCRA section 313 Reportable Ingredients: None. California Prop. 65: Not listed. Canadian WHMIS: Not considered a hazardous chemical. TSCA: This product is listed in the Toxic Substances Control Act Inventory. OSHA: Not considered a hazardous material as defined by 29CFR1910.1200 Hazard Communication. Section XVI — Other information Original preparation date: October 21, 1994 R.C. Tektronix, Incorporated P.O.
Index A accessories optional 2-4 ordering 5-1, B-1 standard 2-2 adapters ordering 5-3 adding ink 4-1, 4-2 adding memory B-4 Adobe IntelliSelect 3-29 alcohol pre-soaked cloth 4-16 purity 4-16 asterisk (default setting) 2-28 automated fax systems (HAL/EuroHAL) 6-4 automatic language selection 3-29 AutoSelect button 3-15 B BBS (Bulletin Board Service) 2-51, telephone number 6-1 bi-directional parallel port A-10 buttons, front panel 2-27, 7-2 3-6 C cables ordering 5-3 SCSI B-8 Cancel button 7-2 CD-ROM 2-30 u
Energy Star changing the timeout value A-8 power requirements A-14 standby mode description A-7 error codes and messages 6-7 Error indicator 2-27, 7-1 Ethernet network problems 6-13 PhaserShare card and protocols 2-21 workstations 3-6 EuroHAL, automated fax system 6-5 Exit button 7-2 extended features, printer 3-8, B-1 COM port 3-4 configuration page printing 2-29, A-3 Connect dialog box 6-14 connections before powering on 2-21 parallel cable adapter 2-24 parallel port 2-24 PhaserShare network ports 2-23 S
front panel menu accessing with Menu button 2-27 limited menu selections 2-27 selecting a language 2-28 front panel menu map 7-7 printing A-2 ftp server 6-2 G getting help 6-1 getting the best results 3-30 grade, paper 3-17 grain, paper 3-18 H HAL, automated fax system 3-6, 6-4 printing from applications 3-7 telephone number and instructions 6-4 handling media 3-20 hard disk B-8 connecting single disk B-9 Sys/Start file B-9 Help pages printing 2-29, A-1 protected menu mode 7-6 types available A-1 HP-GL 1-
languages default 3-29 front panel 2-28 printer 1-2 LaserWriter 8.
memory advantages of upgrading B-4 image area 1-1 order numbers B-4 Menu button 2-27, 7-1 menu map 7-7 overview 2-29 printing 7-7, A-2 Microsoft Windows 2-32, 2-35 Microsoft Windows NT 2-38 mispick, paper feed 4-32 MODE command 2-42 moving the printer C-4 locking the transit restraint C-2 precautions C-1 removing the maintenance tray C-1 N network connections order numbers B-6 PhaserShare cards 2-21 rear panel ports 2-22 noises during warm-up 2-26 O oil (printer drum fluid) cleaning 4-27, 4-29 precaution
PC installing printer software 2-32, printing from Windows 3-3 printing from Windows 95 3-2 updating driver software for Windows NT 2-38 PCL5 1-2, 3-28, 3-29 Phaser 340 extended features 3-8 Phaser 340 GX driver 3-5 Phaser Copystation capabilities B-7 installing 2-10 order number B-7 SCSI port 2-21 PhaserPrint B-7 order number B-7 software 2-50 workstations 3-6 PhaserShare cards 3-2, 3-3, 3-5 advantages of networking B-6 configuring 2-22 connecting 2-23 order numbers B-6 upgrade kits 2-23 PhaserSym capabili
printing configuration page A-3 demonstration pages A-6 from a Macintosh 3-5 from a PC (Windows 3.
T U TekColor Help button 3-10 options 3-10 selecting features 3-8 Tektronix Bulletin Board Service (BBS) 3-12 Tektronix ftp server 6-2 Test button 4-19 timeout disable 2-42 Token Ring PhaserShare card and protocols 2-21 workstations 3-6 touring the printer 2-6 transit restraint location 2-11 locking before moving printer C-2 unlocking before use 2-11 transparency acceptable types 3-13, 3-22 handling tips 3-20 manual feed printing 3-25 maximum capacity 3-22 order numbers B-3 printing from generic driver 3-
