Instructions

How to sanitize an instrument
Do the following to sanitize your instrument if it must be returned to Tektronix for repair:
1. Remove all external USB memory devices and store or destroy the USB memory devices in accordance with your organization’s
guidelines.
2. Follow the instructions in the
Main board removal instructions to get access to and remove the Main board, which contains user data
and settings. Store or destroy the Main board in accordance with your organization’s guidelines.
3. Reassemble the instrument without the Main board and return it to Tektronix. The instrument will then be repaired and calibrated as
necessary.
In North America, contact the Tektronix Customer Care Center (1-800-833-9200) for assistance with returning the instrument to a repair
center. Worldwide, visit HTTP://www.tek.com to find contacts in your area.
Main board removal instructions
Use this procedure to remove the Main board when you need to sanitize an instrument before returning it to Tektronix for repair. Refer to
your company's internal policies regarding handling or disposal of the Main board. A new Main board will be installed by Tektronix service
and the instrument is repaired and adjusted as necessary.
1. Disconnect the AC power adapter from the instrument.
2. If installed, remove all batteries from the instrument.
3. If installed, remove the battery pack from the instrument.
4. Place the instrument on a worksurface with the display facing up.
5. Remove the seven knobs from the front of the instrument.
How to sanitize an instrument
2 Series Mixed Signal Oscilloscope MSO22, MSO24 Declassification and Security Instructions 7