2 Series Mixed Signal Oscilloscope MSO22, MSO24 Declassification and Security Instructions Revision A. Published July, 2022. Warning: The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified to do so. Refer to all safety summaries prior to performing service. Register now! Click the following link to protect your product. www.tek.
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Table of Contents Table of Contents Preface..........................................................................................................................................................................................4 Clear and sanitize procedures...................................................................................................................................................... 5 Memory devices....................................................................................
Preface Preface This document helps customers with data security concerns to clear or sanitize 2 Series MSO instruments. Instruments in this series contain a processor system with a non-removable mass storage. These products have data storage (memory) devices and data export interfaces (USB and Ethernet). The following instructions explain how to sanitize the instrument.
Clear and sanitize procedures Clear and sanitize procedures Memory devices The following tables list the volatile and nonvolatile memory devices in the standard instrument and listed options. Detailed procedures to clear or sanitize these devices, if any, are given following each table. Terminology The following terms are used in the tables in this section: • • • • • • User data – Describes the type of information stored in the device.
Clear and sanitize procedures Non-volatile memory devices These are the memory capacities at the time of publishing this document but are subject to change.
How to sanitize an instrument How to sanitize an instrument Do the following to sanitize your instrument if it must be returned to Tektronix for repair: 1. Remove all external USB memory devices and store or destroy the USB memory devices in accordance with your organization’s guidelines. 2. Follow the instructions in the Main board removal instructions to get access to and remove the Main board, which contains user data and settings.
How to sanitize an instrument 6. 7. Flip the instrument cover so the display is facing down. Remove the rectangular label from the back of the instrument. Stick the label on the back of the instrument so that it is out of the way and not covering any screws. 8. 9. Using a T-10 screwdriver, remove the 16 PT thread forming screws from the back of the instrument. Remove the back cover of the instrument and set it aside.
How to sanitize an instrument The large circuit board visible inside the instrument is the Main board. 10. Disconnect the power cable from the Main board by pressing on the tab near the wire-end of the connector and sliding the connector away from the board. 11. Disconnect the display cable from the Main board by flipping up the latch on the backside of the connector and sliding the cable out. Use the illustration printed on the Main board near the connector for reference. 12.
How to sanitize an instrument 14. Disconnect the two fan cables from the Main board by pressing on the tab on the connector and sliding the connector away from the board. 15. Remove the 24 screws from the Main board. 16. Slowly work around the edges of the Main board and lift the board straight out of the enclosure. 17. Reattach the back cover using the PT thread forming screws from the instrument.
Repair charges Repair charges Replacement of damaged and missing hardware is charged according to the rate at the time of replacement.
