User guide

Printing
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print media has been inserted the
wrong way (the print head is
heating the wrong side of the
paper).
For thermal transfer printing: The
ribbon has not been inserted, or
was inserted incorrectly.
Check the ribbon and refit if necessary (refer to
the manufacturer’s handbook).
The required print mode has not
been selected on the printer.
Check that the print mode (native or thermal
transfer) has been correctly selected on the
printer (refer to the manufacturer’s handbook)
or in the Printer setup dialog box.
A graphic object
(image, Windows
font, graphic barcode,
etc.) has not been
printed.
The printer is out of memory. Check the Clear memory at next print time
only option; If the problem persists, check the
amount of memory space allocated to images
(on the Images tab of your printer driver).
The printer does not have enough
memory.
Increase the amount of printer memory either
by adding an extra memory card, or by
increasing the RAM (refer to the manufacturer’s
manual or check with the dealer from which you
purchased the printer).
Some printers will not recognize an
object if it overlaps the edge of the
printable area, even by only a few
millimeters.
Adjust the position of the object on the label.
The thermal printer is
jammed
The print media used is not the
same as the one defined in the
Page setup dialog box (continuous
paper or with gap).
Check that the right print media was selected
during page setup: Continuous, With gap.