TECOM GW6000 Administrator’s Manual (ver.1.2.x) Copyright © 2006 by TECOM CO. LTD.
GW 6000 Administrative Guide Table of Contents Table of Contents 1. Introduction ......................................................................................................................5 2. Getting to Know the Router..............................................................................................7 2.1 Specifications........................................................................................................................................................... 7 2.
GW 6000 Administrative Guide Table of Contents 4.15 Mute ..................................................................................................................................................................... 18 4.16 On Hook Dialing.................................................................................................................................................. 18 4.17 Page Allow/Deny .............................................................................................
GW 6000 Administrative Guide Table of Contents Appendix 2.2 Flowchart............................................................................................................................................... 94 Appendix 2.2.1 Automated Attendant ..................................................................................................................... 94 Appendix 2.2.2 Subscriber Voicemail Flowchart.............................................................................................
GW 6000 Administrative Guide Introduction 1. Introduction Congratulate on becoming the owner of the GW6000.Your LAN (local area network) and WAN (wide area network) will now be able to access the Internet using your high-speed Ethernet connection. This Administrator Manual will show you how to install and set up your GW6000. The IG (Intelligent Gateway) provides a variety of functions for users and can support a wide range of application in a complicated environment.
GW 6000 Administrative Guide Introduction (3) To configure each phone and install them into the network. (4) To configure each interfaces and install them into IG. (5) And to solve the problems what users encounter during operation. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
GW 6000 Administrative Guide Installation 2. Getting to Know the Router 2.1 Specifications Feature Main Processor Processor SDRAM Processor Flash ROM Supplementary Processor System Flash (Voice Mail) Switch controller System Power: Standards Ports Button Cabling LEDs EMI/EMC: Additional Info 240MHZ MIPS32 CPU External 32MB External 4MB 1x DSP Voice Pump VP101-4 (4 channel/each) 128MB Broadcom BCM5325E 15V/1A IEEE802.11g,IEEE802.11b,IEEE802.
GW 6000 Administrative Guide Installation 2.3 Rear Panel The rear panel contains the ports for the unit's data and power connections. Figure 2-2.
GW 6000 Administrative Guide System Features 3. System Features 3.1 Answering Position For incoming calls from PSTN (FXO ports), system provides the flexibility to ring to different destinations. System also provides the ability to have the calls to ring to 1-6 different extensions according to the system service mode (day or night modes). It is also for those incoming VoIP calls from the registered ISP (Uplink Server) to be routed with the same method. 3.
GW 6000 Administrative Guide System Features Administrators can update, backup or delete the all voice messages on the PC. 3.3 Call Abandon For every PSTN call, system provides the facility to monitor the call status. If the remote party hangs up, the ongoing call must be terminated. 3.4 Call Operator (Call Attendant) One primary operator may be assigned in the system. The standard IP phone will serve as the operator telephone.
GW 6000 Administrative Guide System Features Default Feature Key Setting 3.11 Direct Inward System Access (DISA) via Auto Attendant The current PSTN/IP lines are all DISA lines. While ringing to AA, the outside callers have direct access to extensions, PSTN/IP lines, Call Routing and Trunk Groups. 3.12 Dynamic DNS GW6000 support Dynamic DNS to see the DDNS host name as GW6000’s WAN IP address in SIP application. Let the GW6000 have a static domain name for dynamic IP address.
GW 6000 Administrative Guide System Features 3.20 Make an Outside Call System provides three methods to make an outside call. z The extension user dials the phone number directly. System automatically routes the outgoing call using the least expensive line via Call Routing Table. z The extension user dials a Line number or a Line Group number first. After hearing the dial tone, the user dials the phone number. z The extension presses a Line key first.
GW 6000 Administrative Guide System Features 3.29 PSTN Backup In case of power failure, GW6000 automatically switches the first PSTN line to the Single-line analog phone. The other PSTN lines are not supported. 3.30 Registration The IG combines Proxy and Registrar servers in its application. For a Registrar server, it acts as the front end to the location service for a domain, reading and writing mappings based on the contents of REGISTER requests.
GW 6000 Administrative Guide System Features Wireless Security Internet Time Numbering Plan IP Trunk Call Routing Table . Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Quick Installation 4. Phone Features The following features depend on whether the phone provides.
GW 6000 Administrative Guide Quick Installation Direct Call Forward: Forward all of the calls without regard to the extension status. To enable, dial *21 + Ext No. *21 + * + (PSWD) + * + Destination To disable, dial **21. Busy Call Forward Forwards the calls if the extension is busy. To enable, dial *22 + Ext No *22 + * + (PSWD) + * + Destination To disable, dial **22. No Answer Call Forward Forward the calls if the extension doesn’t answer the call within No Answer Time.
GW 6000 Administrative Guide Quick Installation 4.7 Conference The Conference feature allows the user to connect to two or more parties into a single conversation. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.8 COS Following You can change the individual Class of Service of each extension temporarily. You may want to do this when the user goes to the office of low-priority COS extension and try to make an outgoing call, the user can use the function to use his/her own COS.
GW 6000 Administrative Guide Quick Installation 4.15 Mute The Mute feature allows the user to disable the handset transmitter or the speakerphone microphone. For Tecom IP2007/2008, please refer to “IP Phone User Guide”. 4.16 On Hook Dialing IP phone extensions may make outgoing calls without lifting the handset and monitor the dialing status through the built-in speaker. The button lamp is lit when monitoring a call. 4.
GW 6000 Administrative Guide Quick Installation 5. Quick Installation This Quick Installation help to you install the product quickly and easily. For detailed instructions on installation, and further setup option, please refer to the configuration chapter. 5.1 Connecting the GW6000 (1) Place GW6000 in an optimum location. (2) Connect the included Category 5 Ethernet network cable to the GW6000’s LAN port or WAN port.
GW 6000 Administrative Guide Quick Installation This page shows that the current existing WAN interfaces in the system is Static IP mode. (Figure 5-1-1). Figure 5-1-1. Wan Settings (Static IP mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP.
GW 6000 Administrative Guide Quick Installation Figure 5-1-2. Wan Settings (DHCP mode) The Point-to-Point Protocol over Ethernet (PPPoE) requires a user name and password that your ISP has provided to you to establish your connection. This page shows that the current existing WAN interfaces in the system is PPPoE mode (Figure 5-1-3). Figure 5-1-3. Wan Settings (PPPoE mode) Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Quick Installation 5.2.2 LAN Setting It allows you giving LAN IP and Subnet Mask for LAN interface (Figure 5-2-1). You can also select to enable or disable DHCP Server and configure related settings for that mode. Figure 5-2-1. Lan Settings If necessary, check the “Secondary IP” to configure the secondary IP address and Subnet Mask for LAN (Figure 5-2-2). This IP address is used for management only. Figure 5-2-2.
GW 6000 Administrative Guide Quick Installation 5.2.3 Wireless Basic The page (Figure 5-3) allows you to configure basic feature of the wireless LAN interface. You can enable or disable the wireless LAN interface, hide the network from active scans, set the wireless network name (also known as SSID) and restrict the channel set based on country requirement. Figure 5-3. Wireless Basic 5.2.4 Wireless Security The page (Figure 5-4) allows you to configure security features of the wireless LAN interface.
GW 6000 Administrative Guide Quick Installation The item will be clearly described in 6.5.2. 5.2.5 Internet Time The page allows you to configure the NTP time server so the GW6000 can have correct system time. It is useful such as reviewing the System Log. Figure 5-5. Internet Time 5.2.6 Numbering Plan GW6000 has a flexible numbering plan so that phone or trunk numbers can be customized to meet a wild range of applications.
GW 6000 Administrative Guide Quick Installation Figure 5-6. Numbering Plan 5.2.7 IP Trunk GW6000 can register up to 8 SIP Uplink Servers. The extensions may make a call to the users of the Uplink Servers, or any user in the world through the Uplink Servers. Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Quick Installation Figure 5-7. IP Trunk Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Quick Installation 5.2.8 Call Routing Table The Call Routing Table automatically routes outgoing calls using the most appropriate route. The appropriate route is determined based on the number dialed. If necessary, GW6000 can automatically modify the dialed number by deleting and/or inserting digits. Figure 5-8. Call Routing Table 5.2.
GW 6000 Administrative Guide Configuration 6. Configuration 6.1 Setup z Connect the GW6000 and PC. z The default LAN IP of the GW6000 is 192.168.1.1. z The default WAN IP of the GW6000 is 192.168.10.210. z For web login, the default user name is “admin”, the default password is “admin”. z For telnet login, the default user name is “admin”, the default password is “admin” in LAN port. But in WAN port, the default user name is “support”, the default password is “support”. 6.
GW 6000 Administrative Guide Configuration Figure 6-2. Intelligent Gateway If choosing “Advanced Setup” in the Web Configuration of “Intelligent Gateway”, the home page “Device Info – Summary” will be displayed. In the Web Configuration, if a wireless card is in the GW6000, it is divided into six categories (Figure 6-3): z Device Info z Advanced z Wireless z Voice z Management z Diagnostics Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration Figure 6-3. Device Info - Summery If there is no wireless card plugged in the GW6000, it is divided into five categories (Figure 6-4) z Device Info z Advanced z Voice z Management z Diagnostics Figure 6-4. Device Info – Summary (no Wireless card) Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.3 Device Info This information reflects the current Status of GW6000 connection. It includes the following topics: z Summary z Statistics z Route z ARP 6.3.1 Summary In the page (Figure 6-4) you can get the information reflects the current software version and connection status. It includes Version Info and Network Info. 6.3.2 Statistics In this page (Figure 6-5) you can get the network statistics of the specific interface. Figure 6-5.
GW 6000 Administrative Guide Configuration Figure 6-6. Device Info – Route 6.3.4 ARP This page (Figure 6-7) shows an ARP table which map IP network addresses to hardware addresses used by data link level protocol. Figure 6-7. Device Info – ARP Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.4 Advanced Setup Advanced Setup allows system administrator to configure the following topics: z LAN z WAN z Route - Static Route - RIP z NAT - Virtual Servers - Port Trigger - DMZ z Security - Incoming Filtering - Outgoing Filtering - Parental Service z Quality of Service - Traffic Class - Bandwidth Control z Dynamic DNS 6.4.1 LAN It allows you to set LAN IP and Subnet Mask for LAN interface (Figure 6-8-1).
GW 6000 Administrative Guide Configuration If necessary, check the “Secondary IP” to configure the secondary IP address and Subnet Mask for LAN interface (Figure 6-8-2). This IP address is used for management only. Figure 6-8-2. Advanced Setup – LAN (Secondary LAN IP checked) 6.4.2 WAN There are three modes that you can give to WAN IP address: Static IP mode, DHCP mode and PPPoE mode. You can also enable or disable Firewall and IGMP.
GW 6000 Administrative Guide Configuration Figure 6-9-1 Advanced Setup – WAN (Static IP Mode) The Dynamic Host Configuration Protocol (DHCP) is an Internet protocol for automating the configuration of computers that use TCP/IP. DHCP can be used to automatically assign IP addresses, to deliver TCP/IP stack configuration parameters such as the subnet mask and default router, and to provide other configuration information.
GW 6000 Administrative Guide Configuration Figure 6-9-3 Advanced Setup – WAN (PPPoE Mode) 6.4.3 Route It’s separated into two parts: Static Route and RIP. 6.4.3.1 Static Route Figure 6-10-1. Advanced Setup – Route – Static Route Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration Click on Add to create a new Static Route. Enter the destination network address, subnet mask, gateway AND/OR available WAN interface then click "Save Settings" to add the entry to the routing table. (Figure 6-10-1, 6-10-2) Figure 6-10-2. Advanced Setup – Route – Static Route – Add 6.4.3.2 RIP To activate RIP for the device, select the 'Enabled' radio button for Global RIP Mode.
GW 6000 Administrative Guide Configuration 6.4.4 NAT It’s separated into three parts: Virtual Servers, Port Trigger, and DMZ. 6.4.4.1 Virtual Servers Virtual Server allows you to direct incoming traffic from WAN side (identified by Protocol, IP address and service port) to the internal server with private IP address on the LAN side. The Internal port is required only if the external port needs to be converted to a different port number used by the server on the LAN side.
GW 6000 Administrative Guide Configuration Figure 6-12-2. Advanced Setup – NAT – Virtual Servers – Add 6.4.4.2 Port Triggering Some applications require that specific port(s) in the Router's firewall be opened for access by the remote parties. Port Trigger dynamically opens up the 'Open Ports' in the firewall when an application on the LAN initiates a TCP/UDP connection to a remote party using the 'Triggering Ports'.
GW 6000 Administrative Guide Configuration Figure 6-13-1. Advanced Setup – NAT – Port Triggering Figure 6-13-2. Advanced Setup – NAT – Port Triggering – Add Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.4.4.3 DMZ The GW6000 will forward IP packets from the WAN that do not belong to any of the applications configured in the Virtual Servers table to the DMZ host computer. (Figure 614) Figure 6-14. Advanced Setup – NAT – DMZ 6.4.5 Security The configuration display only when WAN page’s security option is selected. It’s separated into three parts: Incoming Filter, Output Filter, and Parental Control. 6.4.5.
GW 6000 Administrative Guide Configuration Figure 6-15-1. Advanced Setup – Security – Incoming IP Filtering Figure 6-15-2. Advanced Setup – Security – Incoming IP Filtering – Add 6.4.5.2 Output Filter It allows the users to create a filter rule to identify outgoing IP traffic by specifying a new filter name and at least one condition. All of the specified conditions in this filter rule must be satisfied for the rule to take effect. (Figure 6-16-1, Figure 6-16-2) Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration Figure 6-16-1. Advanced Setup – Security – Outgoing IP Filtering Figure 6-16-2. Advanced Setup – Security – Outgoing IP Filtering – Add 6.4.5.3 Parental Control It adds time restriction to a special LAN device connected to the Router. The 'Browser's MAC Address' automatically displays the MAC address of the LAN device where the browser is running.
GW 6000 Administrative Guide Configuration Figure 6-17-1. Advanced Setup – Security –Parental Control Figure 6-17-2. Advanced Setup – Security –Parental Control – Add 6.4.6 Quality of Service It’s separated into two parts: Traffic Class, and Bandwidth Control. Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.4.6.1 Traffic Class Click on Add to create a class to identify the IP traffic by specifying at least one condition below. If multiple conditions are specified, all of them should be satisfied to make sure the rule will take effect. (Figure 6-18-1, Figure 6-18-2) IP QoS is applied to the traffic from LAN to WAN; the traffic from WAN to LAN will not be applied. Enter the QoS class name for this policy.
GW 6000 Administrative Guide Configuration Figure 6-18-2. Advanced Setup – Quality of Service – Traffic Class – Add 6.4.6.2 Bandwidth Control This page allows you to control WAN port's upstream bandwidth according to your settings (Figure 6-19). And it can ensure the highest priority IP packets' traffic firstly.
GW 6000 Administrative Guide Configuration Figure 6-19. Advanced Setup – Quality of Service – Bandwidth Control 6.4.7 Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname in any of the many domains, allowing your DSL router to be more easily accessed from various locations on the Internet. (Figure 6-20-1, Figure 6-20-2) Figure 6-20-1. Advanced Setup – Dynamic DNS Figure 6-20-2. Advanced Setup – Dynamic DNS - Add Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.5 Wireless This directory display only when wireless card is installed in your GW6000 board. Use the Wireless screen to configure the GW6000 for wireless access. It is separated into 6 parts: z Basic z Security z MAC Filter z Wireless Bridge z Advanced z Station Info The configurable items for each part would be described in the following. 6.5.1 Basic The page (Figure 6-21) allows you to configure basic feature of the wireless LAN interface.
GW 6000 Administrative Guide Configuration 802.1X: As the IEEE standard for access control for wireless and wired LANs, 802.1x provides a means of authentication and authorizing devices to attach to a LAN port. This standard defines the Extensible Authentication Protocol (EAP), which uses a central authentication server to authenticate each user on the network. WPA/WPA2: The Wi-Fi Alliance put together WPA/WPA2 as a data encryption method for 802.11 wireless LANs.
GW 6000 Administrative Guide Configuration WEP, short for Wired Equivalent Privacy, is a protocol for wireless LANs or local area networks. This WEP is defined in the 802.11 Standard. WEP is designed so security levels are maintained at the same level as the wired LAN. WEP’s aim is to provide security by encrypting data over radio waves. WEP protects data as it’s transmitted from one end point to another. WEP is used at two lowest layers, the data link and physical layer.
GW 6000 Administrative Guide Configuration This page allows users to Add/Remove hosts with the specified MAC addresses that are able or unable to access the wireless network. When users decide to use Allow, only the MAC addressed in the user-defined list can access the wireless network. When users use Deny, only the user specified MAC addresses are unable to access to wireless network. And if the Disable option is selected, all users will be able to access to wireless network.
GW 6000 Administrative Guide Configuration Figure 6-24. Wireless – Wireless Bridge 6.5.5 Advanced It allows you to configure advanced features of the wireless LAN interface.
GW 6000 Administrative Guide Configuration Figure 6-25. Wireless – Advanced RTS Threshold: This value should remain at its default setting of 2347. The range is 0~2347 bytes. Should you encounter inconsistent data flow, only minor modifications are recommended. If a network packet is smaller than the packet RTS threshold size, the RTS/CTS mechanism will not be enabled. The IAD sends Request of Send (RTS) frames to a particular receiving station and negotiates the sending of a data frame.
GW 6000 Administrative Guide Configuration 54g protection: In Auto mode the IAD will use RTS/CTS to improve 802.11g performance in mixed 802.11g/802.11b networks. Turn protection off to maximize 802.11g throughput under most conditions. WMM (WiFi Multimedia): Select to enable/disable the support.(Figure 6-25) 6.5.6 Station Info Authenticated wireless stations and their status will be shown here.(Figure 6-26) Figure 6-26. Wireless – Station Info Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration 6.6 Voice Use the Voice screen to configure the GW6000 function related parameters.
GW 6000 Administrative Guide Configuration Figure 6-27. Voice – Phone – Phone Extension SIP Authentication: It provides 24 IP phones registered. Phone Number: The phone number is a station number. If it conflicts with the setting in Numbering Plan, it fails to add or make the change. Its value range is limited by Start Extension Number and End Extension Number settings in Numbering Plan page. Password: The user password of this phone. The length is up to 24 digits or characters.
GW 6000 Administrative Guide Configuration Day COS: The field assigns Class of Service for day mode operation. Acceptable values are 0-7. At default, all extensions are unrestricted. Night COS: The field assigns Class of Service for night mode operation. Acceptable values are 0-7. At default, all extensions are unrestricted. FXS Phone Start Number: It shows the FXS phone number. It’s programmed in System – Numbering Plan.
GW 6000 Administrative Guide Configuration 6.6.2.1 IP Trunk This page allows you to configure the proxy and registration server of IP Trunk, up to 8 lines of IP Trunk are supported. (Figure 6-29) Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration Figure 6-29. Voice – Trunk – IP Trunk Copy Right 2006 Tecom, Co. LTD.
GW 6000 Administrative Guide Configuration Subscriber Information Trunk Number: The assigned phone number from Uplink Server. Register Expires: how long the Gateway sends REGISTER to uplink registrar server. It counts based on second. Auth ID: The Account ID of registration to uplink server. It’s used for Digest Authentication. Auth Password: The Password of registration to uplink server. It’s used for Digest Authentication. SIP Proxy: the position of uplink registrar server.
