Use and Care Manual

The handset will then display the current height, and you should be able to operate the desk.

You may also need to do this if the desktop is ever unplugged or loses power.

If the error message persists after performing the Reset procedure, contact us or local distributors to get support.

DESCRIPTION CODE

TROUBLESHOOTING SOLUTION

Abnormal Standby Current SC0 Power on again. If the code persists, replace the Control Box

Abnormal Power Supply Board SC1 Power on again. If the code persists, replace the Control Box

Abnormal Memory SC2 Power on again. If the code persists, replace the Control Box

Abnormal Sensor SC3 Power on again. If the code persists, replace the Control Box

Collision Protection by Sensor R-2 The desktop will stop and retract 5cm(2”)

Unsynchronized legs R-3 Perform Reset procedure

Overheated HOT Let the desk rest for 18 minutes

Communication Failure R-5 Check the connection between Handset and Control Box or replace Handset

Abnormal Voltage R-6 Power on again. If the code persists, replace the Control Box

Mechanical Failure R-8 Perform Reset procedure. If the code persists, replace the Leg

Rest not completed RST Perform Reset procedure

Short Circuit

EX0

Power on again. If the code persists, replace the Control Box

Overload EX1 Reduce the load on desk

Wrong Running Direction EX3 Perform Reset procedure. If the code persists, replace the Leg

Collision Protection

EX4

The desktop will stop and retract 5cm (2”)

Motor Stalling

EX5

Perform Reset procedure. If the code persists, replace the Leg

Motor Open Phase EX2 Perform Reset procedure. If the code persists, replace the Leg

Disconnections of Motor Cable EX6 Check the connection between leg and control box

Remarks: X means 1(the rst leg), 2(the second leg), 3(the third leg)

In the event of a power outage or if the power cord is unplugged, a manual reset may

be necessary (see Reset Instructions above)

This product is designed with a duty cycle of 10% (2 min. On, 18 min. oﬀ)

Keep Children away from electric height-adjustable desks, control units and handsets.

There is a risk of injury and electric shock

Do not open any of components: lifting columns, control box, or handset.

There is a danger of electric shock

Keep all electrical components away from liquids