User's Guide

2173 HF/LF RFID Reader - User Guide V0.04Copyright © 2019 Technology Solutions (UK) Ltd
23
MAINTENANCE
TROUBLESHOOTING
For trouble-free service please observe the following tips when using the 2173 HF/LF Reader:
● Protect the 2173 HF/LF Reader from temperature extremes. Do not leave it on the dashboard of a car on a hot
day, and keep it away from heat sources.
TROUBLESHOOTING AND MAINTENANCE
Symptoms Possible cause Action
Nothing happens when the yellow
button is pressed.
If the LEDs are not on then the
battery may be flat.
Charge the 2173 HF/LF Reader.
The 2173 HF/LF Reader may have
button actions disabled.
Check the 2173 HF/LF Reader
configuration and restore to defaults
if unsure.
Other. Work through
Troubleshooting Guide
on TSL
®
Website
The orange LED flashes rapidly
when charging.
There is a battery fault. Replace the battery pack.
The battery pack temperature is
outside recommended limits.
Ensure that charging only occurs
between 5°C and 40°C.
The host
Bluetooth
®
discovery does
not find the 2173 HF/LF Reader.
The 2173 HF/LF Reader has
powered off.
Press the yellow button and ensure
the blue LED is flashing.
The 2173 HF/LF Reader is out of
range.
Move the 2173 HF/LF Reader closer
to the host.
The
Bluetooth
®
friendly name of
the 2173 HF/LF Reader has been
changed.
Check the Bluetooth
®
friendly name
or restore the 2173 HF/LF Reader to
factory defaults if unsure.
Opening the
Bluetooth
®
virtual com
port does not connect to the 2173
HF/LF Reader.
The host has paired to a different
Bluetooth
®
device.
Pair to the required 2173 HF/LF
Reader.
The host
Bluetooth
®
function has an
error.
Warm boot the host. If this does not
help, delete the 2173 HF/LF Reader
from the favourites list and re-pair.
Bluetooth
®
pairing fails. The PIN on the 2173 HF/LF Reader
has been changed
Set the Bluetooth
®
PIN to a known
value
Other symptoms. Other fault. Run
ASCII Remote Diagnostic
and email result to support@tsl.
com along with a description of the
problem.
www.tsl.com