User Manual

1117
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Page 18 of 25
1117 HF Reader User Guide V1.2 .pdf
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© Technology Solutions (UK) Ltd
Symptoms
Possible Cause
Action
The 1117 HF Reader is not
firmly seated into the cradle.
Remove and re-insert the
1117 HF Reader from the
cradle, ensuring it is firmly
seated.
ActiveSync cannot connect to
the MC55/65
ActiveSync is not correctly
configured on the PC or the
MC55/65.
Detach the 1117 HF Reader
from the MC55/65 and try to
ActiveSync directly to the
MC55/65. If this does not
work then consult the
MC55/65 User Guide.
The MC55/65 is not firmly
seated into the 1117 HF
Reader or the 1117 HF
Reader is not firmly seated
into the cradle.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated. Remove and re-
insert the 1117 HF Reader
from the cradle, ensuring it is
firmly seated.