User Manual

1117
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Page 17 of 25
1117 HF Reader User Guide V1.2 .pdf
www.tsl.uk.com
© Technology Solutions (UK) Ltd
10 Troubleshooting and Maintenance
10.1 Maintenance
For trouble-free service treat the 1117 HF Reader in the same way as you would the
MC55/65 and observe the following tips when using the 1117 HF Reader:
+ Do not store or use the 1117 HF Reader in any location that is dusty, damp, or wet.
+ Protect the 1117 HF Reader from temperature extremes. Do not leave it on the
dashboard of a car on a hot day, and keep it away from heat sources.
10.2 Troubleshooting
Symptoms
Possible Cause
Action
The Application on the
MC55/65 cannot
communicate with the 1117
HF Reader.
The MC55/65 is not firmly
seated into the 1117 HF
Reader.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated.
The port has not been
opened.
Check that the Application
has been configured to use
the correct virtual COM port
(COM2 by default).
The port is in use by another
application.
Close the other application
and try again.
The baud rate is set
incorrectly in the application.
Check that the application is
set to 19200 baud, 8 data
bits, no parity and one stop
bit (settings may be different
if the 1117 RFID reader has
been reconfigured) .
The 1117 HF Reader does
not read a particular
transponder
The 1117 HF Reader has
been configured to exclude
some transponders types.
Refer to the command
documentation to include the
appropriate transponder type.
The transponder is out of
range of the 1117 HF
Reader.
Move the transponder closer
to the antenna.
MC55/65 battery does not
charge
The battery is faulty.
Verify that other batteries
charge properly. If so,
replace the faulty battery.
Ambient temperature is too
warm.
Move the unit to an area
where the ambient
temperature is between 0°C
and 35°C.
The MC55/65 is not firmly
seated into the 1117 HF
Reader.
Remove and re-insert the
MC55/65 from the 1117 HF
Reader, ensuring it is firmly
seated.