Clock Radio User Manual
19
  TROUBLESHOOTING
FLASH CARD/DRIVE OPERATION
Unable to view photos
Not all JPEG les are compatible. If JPEG les will not play, try 
viewing them with a computer. If you can view them with a 
computer, try re-saving them.
Photo viewing is slow
The photo resolution may be  too high. Try re-saving  the 
images with lower resolution.
Unable to play music les (or  music les not  visible 
when browsing media)
The format of  the les  may not  be  compatible with the 
player. Try re-saving your music les in a dierent format 
(MP3 recommended).
Unable to view Movies
Not all MPEG4 (*.avi) les are  compatible. If les will not 
play, try playing them with a computer. If you can play them 
with a computer, try re-saving them in a dierent format.
Flash card is incompatible
If the card is an MS Duo, MSDuo Pro, MS M2 or MS PRO-HG 
Flash Card, a  Memory  Stick Duo replacement  Adaptor or 
Memory Stick Micro Adaptor (not supplied) will be required.
iPod OPERATION
No sound when playing music:
Check if the iPod is paused. If so, press the /, button to start 
play.
Movie les stored on an iPod are not playing:
The movie les may not be compatible with your iPod. Check 
that the movie plays on your iPod before docking  it to the 
unit.
A photo is displayed on the iPod screen, but not on the 
photo frame screen:
Press the centre button on the iPod to start the slideshow and 
switch the iPod photo display to your photo frame. 
Photos are displayed on the iPod screen, but  not on 
the photo frame screen:
Your iPod may be a model that does not support TV OUT. 
Check the specication of your iPod.
RADIO OPERATION
Poor quality radio reception
The aerial signal may not be adequate. Try repositioning the 
FM aerial wire and AM aerial or moving the unit to a dierent 
location.
AM radio stations not tuning
Check  that  the  AM  aerial  is  connected  correctly  to  the 
terminals on the back panel.
Check that the AM channel spacing is set correctly in the radio 
‘options’ menu. The correct setting for the UK and Europe is 
9kHz.
ALARM OPERATION
Alarm not sounding
Check that you have set the correct  alarm time, and set 
the  alarm to wake  you  (wake-up mode symbol(s) will be 
displayed). 
Check  that  the  Time  Display  Format  is  set  correctly 
(12H/24H).
Check also that the unit is set to Standby before you go to 
bed.
Alarm not sounding (iPod wake-up mode)
Check that the iPod is set to play music before going to bed. If 
the iPod is set to play photos, the alarm will not sound.
Alarm sound not audible or too loud:
Make sure that the alarm volume is set to the correct level 
(the alarm volume is set when you set the alarm time).
GENERAL
Controls lock up
Your  photo  frame  is  a  complex  electronic  product  and 
there may be  occasions when  playback of  certain  media 
combinations could cause the control system to ‘lock’. In this 
case, turn o the power, remove the backup batteries (when 
tted) and wait for 5 seconds. 
Re-t the backup batteries and turn the unit back on again. 
This will reset the control system of the player.










