Application Note

TECHNICOLOR

101West 103

Street

Indianapolis, IN 46290 - USA

phone (855) 297-5820

www.technicolor.com/mcs

By default the COM24 and COM24-FLX cards do not force a UDP packet to contain exactly seven MPEG2

transport packets. This has not caused many issues in the field as our QAM and most other IP devices

and televisions suffer no obvious effects from this. There are however some IP televisions and IP set back

boxes that are sensitive to this difference. To correct for these you can go into the advanced edit page

for each tuner and enter a StreamID value of 50004 which will force every UDP packet to contain seven

MPEG2 transport packets.

Many features are not available in older code releases and many of the newer code releases contain

fixes for numerous cases of unexpected behavior seen in different configurations and on various

televisions. When seeing something you don’t understand or that is undesirable behavior for a given

configuration always verify you are running the latest code version in all Technicolor hardware and if not,

update to the latest version(s) and re-evaluate.

For more information about the COM1000 system please check our website.